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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
Visit Steve Schmitt of Litchfield
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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Quick, and fair.

We needed to trade a vehicle that we had assumed responsibilty for and did not want. They were unable to give me what I wanted but the General Sale Manager was able to explain why by showing me what similar vehicles were selling for at the time and also explained that the carfax would make it difficult to sell. (I know that is something I look at). They also agreed to take in trade an 05 Avalanche that was in pretty rough shape. I had in my mind that it was worth $1,000 that was something that we agreed on. We still were $1,200 away from where we wanted to be Mike the salesman offered to meet me half way and my wife and I agreed. Evan was able to knock out the paperwork quickly due to a time crunch that we were under and Mike had the tank filled and plates swapped over and backed up to other vehicle so we could swap over our belongings and we were on our way it took less than 3 hours from the time we arrived and looked at the vehicle to the time we left. That’s why I say that it was quick and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Great experience

The folks at Schmit-Brubaker were great! I purchased a lesser expensive preowned vehicle and I was treated like I was buying the most expensive car on the lot! Everyone I came into contact with was helpful and friendly, and took the extra time to answer any questions I had or needed explaining. I would definitely recommend these guys to my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

Warranty work

My salesman thought of everything and treated my car just like I would want him to. It was absolutely one of the best experiences I have had with a dealership working on my car. Work was done right first time and my car had no dirt or grease marks etc from the mechanics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

truck ate gas line

My truck was towed to the dealership and they repaired in immediately and returned it to our home so we did not have to go there and pick it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Glad I stopped by to look at this car

I was actually looking at a different car and at a different dealership. They wouldn't work with me so I did an internet search and found this Cadillac CTS online. It was priced reasonably so I went down to take a look. The car was in better shape than I had expected as I am very particular. The staff was easy to work with and everyone was very nice. I didn't even take my check book down with me that day because I just did not think I would be buying a car. Once I saw the car I knew I had to make a deal and we did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Great experience.

It was a pleasure doing business with Cory Harbison. He was friendly and knowledgeable and the transaction went smoothly. We did our homework and checked around with different dealers and Schmitt-Brubaker matched the deal the big high volume dealers in St. Louis are were offering. It's nice to be able to do business locally. Evan was courteous and very efficient. We hope to do business with Schmitt-Brubaker in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for sharing a little bit of your vehicle purchase story. We are happy that we were able to put it all together for you. Thank you for giving us an opportunity and thank you for your business.

great job

I had done my homework on the truck I wanted and on my trade in! Dean Schmidt and I haggled over $500 and Mr. reviewed my history as a loyal customer and the deal was done in probably less than 5 minutes. i believe it was a fair deal for both sides! Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was good

My wife took the car in for me and the service team treated her very well went over the repair explained everything to for her what they did what that found.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Smooth, Pleasant and Painless

This was my first experience with this dealership. Everyone was extremely helpful from the moment I walked in the door. I worked with Kelly Ondrey who made the entire process as easy as possible. Salesman Corey made me feel as if I’d known him for a longtime. Evan moves through the financial paperwork painlessly as well. The owner was working just as hard as everyone else to ensure we had a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Steve Schmitt-Brubaker Inc! We sincerely value your business and look forward to your next visit!

Great service

Service personnel were very friendly. Service was performed as requested and inspection showed other issues that might need attention and included extras like tire rotation and washing car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!