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Lima Auto Mall

(3,045 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,045 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Everyone at the auto mall was absolutely awesome. They...

Everyone at the auto mall was absolutely awesome. They got us in a 2021 Silverado for a great price. Couldn’t have done a better job. Thank you all for everything and continue to be amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Genuine salesmen looking to get you the right vehicle and...

Genuine salesmen looking to get you the right vehicle and not just looking to push vehicles out the door. They want you leaving happy, not feeling like you settled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lima Chevrolet plays has treated us like family for the 7...

Lima Chevrolet plays has treated us like family for the 7 years we have done business with them. Caleb in the service department always gives us 5 star service and takes care of us very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always go out of their way to be helpful. They are always...

Always go out of their way to be helpful. They are always friendly. Always have a good experience here. This is my 4th lease so happy with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love purchasing a car at Lima Auto Mall. Rodger McClain...

Love purchasing a car at Lima Auto Mall. Rodger McClain and staff is very helpful and friendly!!! I will continue to get all my vehicles from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I’ve never had a better experience buying a vehicle. Dan...

I’ve never had a better experience buying a vehicle. Dan was in constant contact, communicating throughout the whole process. This was important especially since the car was being bought out state and the process started while I was out of the country. Professional and friendly service from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I Had quick and hassle free service on my vehicle, and...

I Had quick and hassle free service on my vehicle, and got it back cleaner than it was when I took it in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We had a great experience while working with Hayden. He...

We had a great experience while working with Hayden. He was very helpful in the purchase of our Equinox. He was very professional in dealing with my wife and I. We definitely would make the drive again to Lima to work with him on our next vehicle purchase. We give him five stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My vehicle was scheduled and pulled right in on time....

My vehicle was scheduled and pulled right in on time. Reviewed scheduled work and had a couple other requests for minor issues, all resolved and vehicle left all up to date for now. Always satisfied with the service at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I absolutely 💯 love my new vehicle. My sales person was...

I absolutely 💯 love my new vehicle. My sales person was Daniel Cherkas was one of the best sales persons I have ever dealt with. Kerry says he looks forward to working with him next year when he buys a Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.