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Lima Auto Mall

(3,141 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Sean is the man!

My husband and I just bought a 2014 Dodge Charger from Sean and had the BEST car shopping experience EVER! It was a quick, entertaining, no hassle experience. Definitely have loyal customers here...as long as it's a Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience Yet Again!!!

This was our second time buying from Lima Auto Mall!! Sean and Ryan were very helpful and we got a great deal on our 2013 Yukon XL! Thanks so much to both of them! We would highly recommend Lima Auto Mall and both Sean and Ryan!! We will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

these are good people

friendly and knowledgeable sales people, No pressure sales and very helpful throughout the buying process and continue to be helpful after the sale. Thanks Joslyn and Joe I love my new camaro!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience in the last 20-years

These guys treated me very professionally even though I did not have the best credit score!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience I have had in 20 years!

These guys gave me the best deal I could have ever imagined with a not so perfect credit score! They gave me the best price and interest rate! I was in and out of the dealership within 1-hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great staff!

We have been looking for a very specific Chevy van for a while. We saw one listed online and called the dealership to see if it was still available. We spoke with Dave, he verified that it was still available, and we let him know that we would be over to see it in about an hour. When we arrived, the vehicle we were interested in was sitting out front ready and waiting for us. We test drove it and immediately decided to buy it. Dave worked with us to finalize the buying process quickly and painlessly. We moved on to finish the paperwork with Tod and he was very efficient and professional. We appreciate the quick service from all involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Problesm great experience

No pressure, all questions we asked if he didn't know the answer he found the answer out for us. We didn't take the vehicle with us that day. We left it so it could get some details done on it. Very good about making phone calls as to when it was ready for pick-up. It looked great when we picked it up. Got a good price on the vehicle we traded in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff!

We have been looking for a very specific Chevy van for a while. We saw one listed online and called the dealership to see if it was still available. We spoke with Dave, he verified that it was still available, and we let him know that we would be over to see it in about an hour. When we arrived, the vehicle we were interested in was sitting out front ready and waiting for us. We test drove it and immediately decided to buy it. Dave worked with us to finalize the buying process quickly and painlessly. We moved on to finish the paperwork with Tod and he was very efficient and professional. We appreciate the quick service from all involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Lima auto mall

Dave was great! Kept in contact with us throughout the process until we could get there to get the vehicle! We absolutely love our new SUV Thanks again Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Third car purchase

I had stopped in to get the trade in value for my old Buick Lucerne, I had previously spoke with Joslyn E when my roommate purchased a used vehicle from Lima Auto Mall. I liked how friendly the staff was, they did not complain about my odd barrage of questions about everything under the sun. So I knew then that my next vehicle purchase would be from Lima Auto Mall. After speaking with Joslyn E, we walked around the dealership looking at cars. She did not try to steer me towards anything I wasn't interested in, and gave me honest opinions and feedback on the vehicles they have there. After looking around a bit I saw a Buick Regal that I was interested in, and about two hours later (I did not have any tax paperwork on me for financing) I drove away in my new car. I had a few small issues which were quickly addressed and resolved. I would recommend them to anyone needing a new or used car or service. Even after the purchase I never had that "we have your money now leave us alone" feeling that I had at the dealer I purchased my previous car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.