Reviews
Sean is the man!
My husband and I just bought a 2014 Dodge Charger from Sean and had the BEST car shopping experience EVER! It was a quick, entertaining, no hassle experience. Definitely have loyal customers here...as long as it's a Dodge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience Yet Again!!!
This was our second time buying from Lima Auto Mall!! Sean and Ryan were very helpful and we got a great deal on our 2013 Yukon XL! Thanks so much to both of them! We would highly recommend Lima Auto Mall and both Sean and Ryan!! We will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
these are good people
friendly and knowledgeable sales people, No pressure sales and very helpful throughout the buying process and continue to be helpful after the sale. Thanks Joslyn and Joe I love my new camaro!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience in the last 20-years
These guys treated me very professionally even though I did not have the best credit score!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience I have had in 20 years!
These guys gave me the best deal I could have ever imagined with a not so perfect credit score! They gave me the best price and interest rate! I was in and out of the dealership within 1-hour.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great staff!
We have been looking for a very specific Chevy van for a while. We saw one listed online and called the dealership to see if it was still available. We spoke with Dave, he verified that it was still available, and we let him know that we would be over to see it in about an hour. When we arrived, the vehicle we were interested in was sitting out front ready and waiting for us. We test drove it and immediately decided to buy it. Dave worked with us to finalize the buying process quickly and painlessly. We moved on to finish the paperwork with Tod and he was very efficient and professional. We appreciate the quick service from all involved!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Problesm great experience
No pressure, all questions we asked if he didn't know the answer he found the answer out for us. We didn't take the vehicle with us that day. We left it so it could get some details done on it. Very good about making phone calls as to when it was ready for pick-up. It looked great when we picked it up. Got a good price on the vehicle we traded in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff!
We have been looking for a very specific Chevy van for a while. We saw one listed online and called the dealership to see if it was still available. We spoke with Dave, he verified that it was still available, and we let him know that we would be over to see it in about an hour. When we arrived, the vehicle we were interested in was sitting out front ready and waiting for us. We test drove it and immediately decided to buy it. Dave worked with us to finalize the buying process quickly and painlessly. We moved on to finish the paperwork with Tod and he was very efficient and professional. We appreciate the quick service from all involved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lima auto mall
Dave was great! Kept in contact with us throughout the process until we could get there to get the vehicle! We absolutely love our new SUV Thanks again Dave
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Third car purchase
I had stopped in to get the trade in value for my old Buick Lucerne, I had previously spoke with Joslyn E when my roommate purchased a used vehicle from Lima Auto Mall. I liked how friendly the staff was, they did not complain about my odd barrage of questions about everything under the sun. So I knew then that my next vehicle purchase would be from Lima Auto Mall. After speaking with Joslyn E, we walked around the dealership looking at cars. She did not try to steer me towards anything I wasn't interested in, and gave me honest opinions and feedback on the vehicles they have there. After looking around a bit I saw a Buick Regal that I was interested in, and about two hours later (I did not have any tax paperwork on me for financing) I drove away in my new car. I had a few small issues which were quickly addressed and resolved. I would recommend them to anyone needing a new or used car or service. Even after the purchase I never had that "we have your money now leave us alone" feeling that I had at the dealer I purchased my previous car from.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
