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Lima Auto Mall

(3,038 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Eve helped my in directing my vision in to the best...

Eve helped my in directing my vision in to the best suiteable vehicle for my needs .She went above and behond. my exspections finding me the perfect 2012 idodge minivan i could ask for .I am very happy and would like to continue to do business with her and lima automall in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Lima Auto Mall is a 5 star operation, Eric Olson provided...

Lima Auto Mall is a 5 star operation, Eric Olson provided the best car buying experience I have ever been a part of. I really don't know where to start. Great service, great staff. Eric worked out everything for making it a seamless experience. Lima Auto Mall has earned a lifetime customer in myself. Eric was great and I highly recommend him for your next vehicle purchase. Shane Cantrell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were a complex case and Sean worked diligently to get...

We were a complex case and Sean worked diligently to get us approved for a new car at a great interest rate. It took a few days, but was entirely worth it. We will be back to purchase our next car from Lima Auto Mall. The staff was attentive to our needs and took the time to listen to us to place us in what we wanted. We would recommend Sean to our family and friends and be confident that they would be taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my experience at lima auto mall was exciting and i would...

my experience at lima auto mall was exciting and i would recommend Eve Fay to all my friends and family when looking to purchase a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone I dealt with was courteous and kind. Dave was...

Everyone I dealt with was courteous and kind. Dave was knowledgable, and was able to explain my options so I could make the best choice. Tod was also very helpful and patient, explaining things I didn't understand without being patronizing or dismissive. The car is gorgeous, and I am very, very happy with my experience. I would definitely recommend Lima Auto Mall to anyone I know looking for a good vehicle at a good price, with friendly, helpful staff to make the experience a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

The salesman (Dave) went out of his way answering all my...

The salesman (Dave) went out of his way answering all my questions and allowing me to make up my own mind. Everyone involved was friendly and helpful. I really never expected I would be seating in a new Volt but they found a way for me to do it. I still can't believe I'mriving such an impressive car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Felt comfortable with salesman & overall process with...

Felt comfortable with salesman & overall process with buying a used car. Didn't feel hassled or pressured in any way. I would definitely return when looking for new/used vehicle & would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

hassle-free buyin

Felt comfortable with salesman & overall process with buying a used car. Didn't feel hassled or pressured in any way. I would definitely return when looking for new/used vehicle & would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My wife and I had a wonderful experience dealing with...

My wife and I had a wonderful experience dealing with Lima Auto Mall. We found the sales personnel to be friendly, knowledgable and professional in every way. We are very happy with our new vehicle and we would recommend this dealership to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nick was awesome. He was straight forward and not pushy....

Nick was awesome. He was straight forward and not pushy. Everyone there was helpful. Nick was professional and very informative. No hidden anything or xx. This review is given because we bought a 2012 Malibu today. We are very excited and He took great care with us. Thank you all at Lima Auto Mall, Inc. Sincerely, Lonny and Kris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.