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Gateway Kia of Quakertown

(327 reviews)

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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Very smooth delivery of my new Sportage very informative

Very smooth delivery of my new Sportage very informative on all the controls throughout my car. Especially since I've had a Chevrolet for the last 15 years!! Totally new interior controls for me. This is the second kia I've purchased from this dealer. I bought a '21 forte for my daughter!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great quick service, best trade in value.

Great quick service, best trade in value. Manager and salesman are great. Definitely recommend contacting them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very calm atmosphere.

Very calm atmosphere. Great help! Great experience! Everyone who helped me was awesome! Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked very hard to get me what I wanted.

Worked very hard to get me what I wanted. With a down payment I had and could afford. A pleasure to buy my Kia sportage here at gatewsy. Thank you guys so much. Very appreciative of your service in helping me. Will tell my tribe a bought you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a great experience with knowledable and friendly

It was a great experience with knowledable and friendly staff willing to work with you to get a deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Won't buy a car anywhere else, Luiz is the best in the

Won't buy a car anywhere else, Luiz is the best in the business. He will forever have my business, always goes above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had such an incredible experience with this dealership.

I had such an incredible experience with this dealership. My sales rep Anthony and the sales manager were both so extremely helpful and easy to work with. I went there to buy my wife a vehicle and ended up leaving with one for both of us! All in all A+ rating for the dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scammers!

Scammers! Mike and Loius are the worst! Bought a used 2020 Kia Sorento in 2023. Put 10k down and twisted and turned things so much. Ended up paying almost the same as the car new, FOUND THE ORIGINAL WINDOW STICKER IN THE CAR! With the added extended warranty that they put on at the last minute I paid MORE than sticker! I was back 2 days later to have the warranty removed! AND they have you sign this paper saying you cannot back out of the deal once you take the car! This place is full of con men! They are the epidemy of Used car salesmen! STAY AWAY!!!! Oh and they send me letters telling me they want me to trade my car in and they will give me a GREAT deal for it! Whet they are offering me is less than I owe! xxxx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No idea why others have had problems.

No idea why others have had problems....We always buy from this dealership, we've purchased about a dozen cars from them in the past seven years. Only had an issue with 1 of the cars (used) and they made it right. The last 2 vehicles we purchased from them were personally delivered to our home by our salesman Luiz who even had dinner delivered to us. Luiz is like family to us now and is always helpful and informative working hard to get you the best deal possible. We had no problem in 2022 when we wanted to pay cash for one of the vehicles, it was an easy transaction, called told them what we wanted and that it would be a cash sale. We brought a cashier's check in signed the papers and were on our way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly doesn't take forever

We have bought a few cars and 2 🚙. Very satisfied. Thanks to cassie who we went to every time. She worked with us to get what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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