Reviews
Liars!
Liars! Broken promises! Foul language used by salesperson! Overall awful experience! Never going here again to purchase anything!! I left this dealership feeling taken advantage of and scammed. Car price was marked up over MSRP and when I called them out on it they wouldn’t honor their online price….gave some bogus excuse! Gave me a number for my trade value….then that number was lower when paperwork was done. No one ever went over any paperwork with me on the final financials to make sure all was accurate. I was just handed an envelope and told have a nice day. I should have listened to my gut and walked out of that dealership!!!! Management sucks. Nothing done about bad reviews!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service is horrible lied on receipt leaving out part of
Service is horrible lied on receipt leaving out part of what was wrong which gave me issues as my Kia was a lemon. No timely appointments despite car no being street legal. Zero loaner cars available
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was "only looking"....
Went in for a look. Drove home in a new vehicle. Carlos Vargas introduced himself and listened intently to our needs. He found realistic options and didn't waste our time on on up sales or push something we didn't want. The actual agreement and financial paperwork was completed in a reasonable time frame and we were pleased with the deal. The only thing we waited on was the detailing, because they had sold several cars in the time we were there. It passed quickly as we chatted with our salesman, Carlos.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scam artists!
Scam artists! Bait and switch tactics. Beware!!! Don’t buy a car there. I called and made an appointment for a specific vehicle at a specific time when I arrived, they couldn’t even find the car and I had to wait a half an hour until they did. Then the after they found the vehicle they let me drive it, and when we sat down inside to discuss the financing, he came back and said I can give you a better deal on this vehicle. after all the time we spent that car was apparently sold don’t risk it don’t buy from Gateway Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
PLEASE DO YOUR HOMEWORK BEFORE BUYING!!
PLEASE do your homework before buying a car from this dealership. This dealership likes to hike prices well over MSRP. Not all dealers are created equally.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I love Kia of Quakertown!
Kia of Quakertown goes above and beyond, keeping me updated, friendly service, considerate of my time, waiting area with water, coffee, and big screen TV are always available.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service department is horrible.
The service department is horrible. I would go to another service department if you are able to drive your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Stay Away Please!!!!!
They kept bringing out more and more autos, these were all used and some had very high mileage. They are high pressure and finally I said NO!!! But they don't take NO for an answer they kept calling and texting me. There prices are also out of line compared with other dealers. Now I getting letters from so many Fianacial places and my credit score took a major hit. If you want to pay high prices, be pressured and get your credit score hit bad, this is the place to go!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never again
First car I bought we were lied to about how much it could tow….only reason we even purchased the car was for towing. Find out at service appointment that it did not tow what we were told. We towed with it for 2years. To try and remedy the problem they traded it in fora brand new car. The brand new car started stalling out. Took to service multiple times and the problem was never fixed. Now I bought another brand new car from them had it for 2 weeks and the A/C is broken. Told there’s no power going to it and they don’t know why. I will never buy another Kia and especially from this dealer.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent deal
Excellent staff. Very attentive . Great prices. Will work with you to get deal done. Mike and Luiz are excellent sellers. Would highly recommend then for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase