Reviews
Excellent
I am very happy and satisfied with the maintenance and service I received from Clay Sensi 5007777. Since I first bought my Jeep, the customer service has been outstanding. I have yet to receive bad customer service. If I could make a recommendation, it would be that more American Dealerships should offer loaner cars to its patrons. That would set them on the same scale as luxury dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
service experience
I was very pleased with the customer service provided by my service advisor Lorena Galeana, she was professional and informative. In addition she assisted me with the procurement and appointment for my new tires. Ms. Galeana has been the most adept at this position then any other person I have dealt with in your service department. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Recent service and repair
Took my RAM in for 1st service and a safety recall. Service advisor Eddie said it would be ready in about 4 hours. Texted and called me 2 hours later that it was ready. Really happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
I would recommend Wayne Allen the sale manager.
Excellent service, and sales. I would recommend this dealership to my friends, family, and anyone that I had contact with. The professionalism is top rated and the honesty is greatly appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Oil change
We had a great experience at this location. Thank you for visiting an oil change a breeze. Will recommend this dealership to family and friends. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Great
Everyone is very nice and super helpful! From buying my to you getting service done Every time I have been here it has been a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
excellent
also a pleasure visiting this dealer. never had any issues. will continue to come here to service my jeep. i have visited other moss dealers and have some issues either with delays or cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are excited to have the opportunity to serve you. Thank you for the great review and trusting Moss Bros. with your business.
review
great service they always take care of customers all the time never have to talk to anyone about problems the job is always done right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Took some time but get done but I was kept up with and called every few months to check in about everything. Really appreciate it guys. Thanks for all your hard work. Special shot out to Joe for keeping up with everything. Thanks again :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Kathy & Richard Martinez
Our sales person was Josh with the assistance of his partner Daniel..Sales was great 110%. However after sales not so good. Only had 1 key & also needed owners manual and floor mats. Kept trying to make contact however it took almost 3 weeks. Contact always friendly but not timely. LOVE MY NEW JEEP
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.