Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available

I went to Ourisman Chevrolet to check out prices on the 2012 Equinox, and to learn the value of my trade-in. I started out on the internet and ended up chatting online with Andrew Williams. Andrew's online tone, word choice, and general assistance were all excellent. We later chatted via phone, and once again, I found the experience pleasant. So much so, the next day I went to the dealership and met with Andrew in person. Andrew's face-to-face demeanor, and customer service skills, and excellent listening abilities were impeccable. I was comfortable working with Andrew and have since recommended both the dealership and Andrew to several friends. I would also like to add that both the General Manager, Lew, and Business Manager were also helpful, courteous, and professional. Sincerely, Joan Crittenden Owner of a new Equinox 2012

I have purchased new vehicles since my senior year in college. Based on my experience, I must admit that I had my "guard up" when I walked into Ourisman Chevrolet. To my surprise, I received outstanding customer service from all staff from the moment I walked in the front door and was able to relax. I went to look for a Malibu or Cruze and ended up with a Camaro!! It was my decision; I just needed some help trying to find a car that fit my personality! I am highly impressed by the level of professionalism that I received during the buying process. My experience was unique based on the level of care, respect, and courtesy that I received. I will be referring friends, colleagues, and family in the future. I'm still smiling in my beautiful new car!! Ourisman Chevrolet made it happen. Special thanks to Mr. Andrew Williams and Mr. Henry Hylton.

I went in specifically to buy a new car. I knew what I wanted and wasn't going to engage in the 'stereotypical' car dealer dance. To my surprise, my salesman Ron, did not play games. He discussed several options at my disposal and worked along side the general manager to give me just what I was looking for. From the sale to the aftercare, Ourisman (Ron) has shown what great customer service is and I have spread the word throughout my network that Ourisman is the place to go.

I would recommend this dealership because from my experience the employees are very courteous and professional. Upon seconds of arriving at the dealership I was greeted by Ozzie. Ozzie helped me find my new car and was very friendly. I appreciate the work Ozzie and William did to help me purchase a new car. Thanks.

My wife and I had an exceptional experience when buying our new Camaro from Ourisman of Bowie. Ozzie went to great lengths to accommodate our requests for our down payment and monthly limit for payments that we had. Overall, our visit was a very rewarding experience and I would recommend Ourisman of Bowie to all our friends. Thank you and kudos to their staff!

Working with the folks at Ourisman Bowie was an absolute pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you. Sincerely, Charles MacDonald

This was the purchase of my first car and my car dealer made it as easy as pie. Not only was he the sweetest thing, but treated me with the up most respect. His personality sold me the car. Thank you Mr.Alba.

Joseph Alba was a pleasure to do business with. He was able to answer all of my questions quickly and patiently. His professionalism and experience made the process of purchasing a new vehicle not only easy but enjoyable. I will be recommending him to all of my friends and family.

Customer Service is a key factor in where and how my funds are spent. Mr. Turner and all that I came in contact with at Ourisman are the exception not the rule. My car which was paid for was damaged by Hurricane Irene and I had driven on the lots of many dealerships were no one approached me to see if I REALLY wanted to buy a car. Arriving at Ourisman I was greeted by Mr. Turner in less than 5 minutes. I stated I was just looking he didn't walk away but stayed to answer my questions. He let me give my price range based on information received from my internet search on Truecar.com and other sites. Assessing my needs based on our conversation and questions he directed me to cars that he thought I would have an interest in. He encouraged me to test drive several cars. He patiently demonstrated the features and ease of use of the car I chose. There was no pressure to buy. He spoke of the benefits and support I would receive after purchasing the car. My initial thought was to finance the car through my credit union. Mr. Turner and Ourisman's finance representative shared the financing offered by the dealership would be comparable or better than credit union. It was. The enhancements (OneStar,Lojack,etc.) made the total package one I could afford and not feel I have to get a second job afford. Scheduling the returning of the car for the installation of Lojack and exterior/interior work was setup up around my schedule. Returning to retrieve the car again Mr. Turner and others greeted me in a friendly manner and asked how I like the car. My reply, "love it" and will recommend Ourisman to others for sales and car service.

I had very difficult time with dealer since they destroyed my car while they repair it for GEICO. I had to take another dealer to fix it and I had to fix some of the damages myself. They are not knowledgeable and they may damage some while they fix another part. I will never go there again.