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RBM of Alpharetta

(6,408 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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In a word, WOW!

In a word, WOW! To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted Jon Lee (Sales) about a used Cadillac RBM I felt like I was his most important customer. Jon's attention to detail and results-driven follow-through are uncommon these days. He has won a customer for life. Likewise, Rachel Collins (Finance) is an absolute gem. Personable, professional, and efficient. No wasted time just solid work and she even beat my credit union interest rate! All around, RBM of Alpharetta is an outstanding dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

The entire RBM team was great to work with, but Bill

The entire RBM team was great to work with, but Bill Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, it was an absolute pleasure working with you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle is our guy!

Kyle is our guy! I have purchased two vehicles (one in 2023 and the second one for my wife in April 2025) with Kyle and referred him to my father, who also purchased a new vehicle with him. Kyle is friendly, knowledgeable, and created an incredible experience from the first moment we met him. We trust him and his expertise, hence we keep coming back to him. Additionally, RBM of Alpharetta is a phenomenal dealership and team. We have had wonderful interactions with everyone who works there and the environment is fun to be at while purchasing a vehicle. 5 stars!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Reza was helpful and polite as I tried to decide which

Reza was helpful and polite as I tried to decide which car features would be best for me. I’m a reluctant car shopper and he made the entire experience pleasant.

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  • Overall experience 5.0
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RBM of Alpharetta is a warm, welcoming environment, with

RBM of Alpharetta is a warm, welcoming environment, with fast and quick work process with knowledgeable variety of staffs.

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  • Overall experience 5.0
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If you really want a car buying experience that exceeds

If you really want a car buying experience that exceeds your expectations, then go to RBM Alpharetta and ask for Bill Favini! This is my 3rd car this dealership and I drive from Chattanooga to do business with them! Bill takes excellent care of me and everyone is so friendly and professional which is why I drive over 2 hours to buy my Mercedes!! Thank you Bill and RBM Alpharetta for another wonderful experience! Pam C Chattanooga TN

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

I was in a car wreck and my car was totaled and I had to

I was in a car wreck and my car was totaled and I had to find a car quickly. I gave John my specifications and he was able to find me a car that matched my requirements and I was able to get in and out of the dealership in less than an hour Which was important to me. He did a fantastic job And I’m very grateful.

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  • Overall experience 5.0
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Had a very good experience.

Had a very good experience. Reza took great care of me when I bought my car from out of state

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an amazing experiences with Victoria even thought

I had an amazing experiences with Victoria even thought they did not have the car I was looking for I would definitely recommend come here for your next Mercedes purchase.

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  • Overall experience 5.0
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Dealer response

Hello Isaiah, Thank you for your kind words! We're so glad to hear that Victoria made your experience a positive one, even without the exact vehicle you had in mind. Her commitment to excellent service shines through, and we truly appreciate your recommendation. We look forward to assisting you again when the perfect Mercedes becomes available! All the best, Your Friends at RBM of Alpharetta

We had excellent purchasing experiences with Jon and the

We had excellent purchasing experiences with Jon and the dealership. He had professional skills and a friendly personality. He helped us a lot to select the best car for us. We plan to purchase again from Jon soon.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hello Peili, Thank you so much for your kind feedback! We’re thrilled to hear that Jon’s professionalism and friendly approach helped you find the perfect car. It’s always our goal to make the buying process smooth and enjoyable. We look forward to assisting you again in the future and can’t wait to help with your next purchase! All the best, Your Friends at RBM of Alpharetta