Reviews
Jon Lee's service attitude and quality are very good and
Jon Lee's service attitude and quality are very good and professional, and I will ask him to buy my second Mercedes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Valued Guest, Thank you for the great feedback! We’re so pleased to hear that Jon provided you with such professional and high-quality service. Your trust in him—and in RBM of Alpharetta—means the world to us. We’ll be honored to assist you with your second Mercedes when the time comes! All the best, Your Friends at RBM of Alpharetta
Highly recommend RBM of Alpharetta, they go above and
Highly recommend RBM of Alpharetta, they go above and beyond to cater to customer. Huge shout out to Kyle, such a pleasant person to work with. He thoroughly understands the needs and focuses on addressing them, rather than trying to oversell. In my case, he helped me get my car by securing it from other dealership. He is also very responsive and answered all my queries patiently. The financing at this location is also a breeze, they make sure paperwork and car is ready by the time you are scheduled to arrive. We took our 7 months old and Roberto made sure he got the paperwork done in no time. Overall, excellent experience and they won a customer for life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Satish, Thank you so much for your kind words and recommendation! We’re thrilled to hear about your excellent experience at RBM of Alpharetta. Kyle and Roberto will be especially happy to know their dedication made such a positive impact. We always strive to provide attentive, pressure-free service, and it's wonderful to know that came through during your visit. Congratulations on your new vehicle, and thank you for choosing us, you’re part of the RBM family now, and we look forward to welcoming you back for years to come! All the best, Your Friends at RBM of Alpharetta
Lori made our car buying experience at RBM a pleasure.
Lori made our car buying experience at RBM a pleasure. She is very knowledgeable about all aspects of the car buying process and the cars themselves. We would highly recommend to anyone thinking of purchasing a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Betsy, Thank you for the wonderful feedback! We're so glad to hear that Lori made your car-buying experience a pleasure. Her knowledge and dedication truly make a difference, and we’re grateful you chose RBM of Alpharetta. We appreciate your recommendation and look forward to assisting you again in the future! All the best, Your Friends at RBM of Alpharetta
Vadim Russu really provided the customer service
Vadim Russu really provided the customer service experience I expected when shopping for my first Mercedes. I highly recommend himand RBM of Alpharetta.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Pamela, Thank you for your kind words and recommendation! We’re so glad to hear that Vadim met your expectations for top-notch customer service. We take great pride in offering a premium experience, and it’s wonderful to know that Vadim and the team at RBM Alpharetta delivered that for you. We truly appreciate your trust and look forward to welcoming you back for any future needs! All the best, Your Friends at RBM of Alpharetta
I recently purchased a Mercedes-Benz GLS from RBM of
I recently purchased a Mercedes-Benz GLS from RBM of Alpharetta, and I had the absolute pleasure of working with Reza Azizi. From start to finish, Reza was incredibly helpful, knowledgeable, and professional. His warm smile and positive attitude made the entire experience smooth and enjoyable. What truly stood out was how effortless he made the process. Reza went above and beyond to ensure everything was handled efficiently—we were able to complete the entire purchase, including all paperwork, in less than four hours! That kind of speed and ease is almost unheard of when buying a vehicle. If you're in the market for a Mercedes-Benz and want a stress-free experience, I highly recommend asking for Reza Azizi. He truly made the difference and turned what could have been a long day into a seamless and memorable one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Sam, We’re so glad to hear that Reza provided you with such a seamless and efficient purchase experience. His expertise, warm attitude, and commitment to making the process as easy as possible are exactly what we strive for here at RBM Alpharetta. We appreciate your recommendation and look forward to welcoming you back for any future needs. Enjoy your new Mercedes-Benz GLS! All the best, Your Friends at RBM of Alpharetta
I recently purchased my 2024 EQE 350+ Mercedes from RBM
I recently purchased my 2024 EQE 350+ Mercedes from RBM of Alpharetta, and I have to say, it was a phenomenal car buying experience from start to finish. Big thanks to Kyle, my sales guy. As a woman navigating the car-buying process on my own, I walked in with some nerves, but Kyle immediately put me at ease. He was incredibly personable, patient, and most importantly genuine. He truly listened to all my wants and needs, and I never once felt pressured or like I was being “sold” to. Instead, it felt like I was working with someone who genuinely cared about finding the right fit for me. He was honest, transparent, and went above and beyond to make sure I felt comfortable and confident in my decision. What made the experience even better was how smooth and convenient it all was. I was able to handle most of the deal over the phone. By the time I arrived at the dealership, everything was ready to go. I was in and out in about two hours, and that time flew by thanks to a great conversation with Rachel in finance. She was incredibly nice and thorough, taking the time to explain everything in detail without rushing me. All around, this was one of the best car buying experiences I’ve ever had. If you’re looking for quality service and people who genuinely care, I 100% recommend working with Kyle at RBM of Alpharetta. He made the process easy, enjoyable, and completely stress-free. Kyle, thank you SO much again!! I seriously appreciate everything you did to make this such an amazing experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lauren! Thank you so much for sharing your amazing experience! We're thrilled to hear that Kyle, Rachelle, and the entire team made your car-buying process so smooth and enjoyable. We understand how important it is to feel comfortable and supported, and we’re so glad Kyle’s transparency and care helped you make such an informed decision. It’s fantastic to know that everything from the initial conversation to the final paperwork went seamlessly. We truly appreciate your recommendation, and we look forward to welcoming you back for future needs. Enjoy your 2024 EQE 350+—we know you’ll love it! All the best, Your Friends and Family at RBM of Alpharetta
Rezi and everyone I met were all very courteous.
Rezi and everyone I met were all very courteous. They were also extremely professional and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Shueetae, Thank you for your feedback! We’re delighted to hear that Reza and the team provided you with courteous, professional, and efficient service. Your satisfaction is our top priority, and we’re glad your experience reflected that. We look forward to serving you again in the future! All the best, Your Friends at RBM of Alpharetta
Britt and the whole RBM dealership experience was
Britt and the whole RBM dealership experience was incredible. Everything was so smooth and professional. They were extremely helpful and communicative; the whole process was easy and a great experience. I would use them again in a heartbeat!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Kaylah, Thank you for the wonderful review! We’re so glad to hear that Britt and the RBM team provided a smooth, professional, and communicative experience from start to finish. Making the car-buying process easy and enjoyable is always our goal, and we're thrilled that came through during your visit. We truly appreciate your kind words and look forward to welcoming you back whenever you're ready for your next vehicle! All the best, Your Friends at RBM of Alpharetta
Wonderful experience, Reza was amazing, easy to work
Wonderful experience, Reza was amazing, easy to work with, and extremely helpful. Roberto is also very friendly and made the paperwork very easy. Martin was also very helpful in showing me all the cars features after purchase. No complaints at all. I would highly recommend this dealer and it will likely be my go to mercedes dealer for life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Kalpesh, Thank you so much for your kind words and recommendation! We’re thrilled to hear that Reza, Roberto, and Martin each played a role in creating such a positive and seamless experience for you. From the initial interaction to final delivery, it’s wonderful to know everything went smoothly. We’re truly honored to be your go-to Mercedes-Benz dealership, and we look forward to serving you for many years to come! All the best, Your Friends at RBM of Alpharetta
Very convenient and fast.
Very convenient and fast. Our sales rep Linda gave us good idea about the car, price negotiation was easy and fast. Our experience of buying the car was very easy and simple. I would recommend her to other MB buyers and friends who are considering similar vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Joshua, Thank you for your thoughtful review! We're so glad to hear your experience with Linda was smooth, informative, and efficient. Making the car-buying process easy and enjoyable is always our goal, and we're thrilled that came through during your visit. We truly appreciate your recommendation and look forward to assisting you or your friends in the future! All the best, Your Friends at RBM of Alpharetta