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RBM of Alpharetta

(6,544 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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We've had the pleasure of working with Britt twice now,

We've had the pleasure of working with Britt twice now, and both experiences have been fantastic! Britt is very knowledgeable, friendly, and easy to work with. He made the entire purchasing process simple and smooth both times. It's rare to fine someone so consistent and dependable. Thanks Britt!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello John, Thank you for your continued trust in RBM of Alpharetta and for sharing such kind words about Britt! We’re so glad to hear that both of your experiences have been smooth and enjoyable. Consistency and dependability are exactly what we strive for, and it’s wonderful to know Britt delivered that for you. We truly appreciate your loyalty and look forward to welcoming you back again in the future. All the best, Your Friends and Family at RBM of Alpharetta

This is my second time purchasing a vehicle from RBM, and

This is my second time purchasing a vehicle from RBM, and I was thrilled to work with Lori again. She handled my first purchase so smoothly and efficiently that I had no hesitation in choosing to work with her for my second car. Lori is always cheerful and genuinely warm. Despite some unique circumstances with this recent purchase, she prepared everything perfectly, making the day of the sale incredibly easy and seamless. I'm so grateful for the pleasant and hassle-free experience. Thank you to Lori and the entire team at RBM.

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  • Overall experience 5.0
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Dealer response

Hello Ellen, Thank you so much for sharing your experience and for trusting RBM of Alpharetta again for your second vehicle purchase! We’re delighted to hear that Lori made the process seamless and enjoyable once more, even with unique circumstances. Your kind words about her professionalism and warmth mean a lot, and we’ll be sure to share them with her and the team. We truly value your continued loyalty and look forward to serving you again in the future. Enjoy your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

I enjoyed the atmosphere and the professional of the

I enjoyed the atmosphere and the professional of the people working there easiest car purchase I’ve ever made. I will spread the word and thank you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had an excellent experience at RMB of Alpharetta!

We had an excellent experience at RMB of Alpharetta! From start to finish, the team made the process enjoyable and stress-free. Working with Jeff Twiggs was a pleasure—he was professional, courteous, and knowledgeable without being pushy. He completely breaks the stereotype of the “typical car salesman,” focusing instead on listening and helping us find exactly what we needed. The finance process with Rachel was smooth, quick, and refreshingly straightforward. She didn’t oversell all the extras, and her friendly, efficient approach made the paperwork simple. Finally, Martin was amazing in walking us through all the features, functions, and technology of our new Mercedes. He was patient, easy to talk to, and made sure all our questions (even the basic ones) were answered. We highly recommend RMB of Alpharetta and this outstanding team!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Paul, Thank you so much for sharing this wonderful review! We’re thrilled to hear that Jeff, Rachel, and Martin each played a part in making your experience enjoyable, stress-free, and memorable. It’s great to know you felt supported through every step — from finding the right vehicle, to financing, to learning all the features of your new Mercedes. We truly appreciate your recommendation and look forward to welcoming you back to RBM of Alpharetta in the future! All the best, Your Friends and Family at RBM of Alpharetta

Britt was very friendly and experienced.

Britt was very friendly and experienced. We purchased a Mercedes Benz Certified Pre-Owned vehicle and and are very pleased with the RBM dealership.

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  • Overall experience 5.0
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Dealer response

Hello and thank you for your kind words! We’re delighted to hear Britt’s friendliness and experience made your visit enjoyable. Congratulations on your Certified Pre-Owned Mercedes-Benz — we’re so glad you’re pleased with both your vehicle and your experience at RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

This was the best dealer experience we have ever had.

This was the best dealer experience we have ever had. And we have bought dozens of cars over the years. The whole team was super prepared and organized. But the star of the show was our sales consultant, Tim Holley.. Mr. Holley was smiling through the phone when we called. His winsome way was reassuring and inviting. It was clear from the start that he knew his products. Although we didn’t realize it at first, he convinced us that he had the exact vehicle we wanted and he knew how to relate to us buyers. By the time we hung up, we were convinced to drive 200 miles to meet him and to have alook at the car he was touting. We could have purchased a similar car at a local dealer. Sure enough, we loved the experience and realized that it was worth the drive and that we should act today. Mr. Holley did a masterful job of orchestrating the sale. It is our firm belief that he should be promoted and given a big raise. Thank you for making him a key member of your dealership. He is a keeper!

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  • Overall experience 5.0
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Dealer response

Hello Bob, Thank you for sharing such a thoughtful review! We’re honored to hear that your experience with Tim and our team was the best dealer experience you’ve ever had. Tim’s product knowledge, professionalism, and genuine care clearly made a lasting impression, and we’re thrilled he was able to help you find the perfect vehicle—even making the 200-mile drive worthwhile. We’ll be sure to pass along your kind words to him and the team. Congratulations on your new Mercedes-Benz, and welcome to the RBM of Alpharetta family! All the best, Your Friends and Family at RBM of Alpharetta

I’m on my second vehicle purchase from RBM Alpharetta,

I’m on my second vehicle purchase from RBM Alpharetta, GA. My first, a 2019 Sprinter 2500 model was totaled in a rear end collision back in August. I needed a new vehicle fast and the first place on my mind to get one, was back to RBM Alpharetta and Sheaffer Cheek. I told him my situation and he invited me to stop by the next morning. I took him up on it and within 4 hours, I was able to pick out, finance and drive off with my new 2025 Sprinter 2500 model. I like all the new technology safety features which, my 2019 Sprinter didn’t have. Those features drove up the list price but, I’m happy with all of it… Thanks for helping me get back in business Sheaffer!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Valued Guest, Thank you for sharing your experience and for returning to RBM of Alpharetta for your second Sprinter purchase. We’re so sorry to hear about your accident but glad that Sheaffer was able to quickly assist and get you back on the road with a 2025 Sprinter 2500. It’s great to know the new safety features give you added peace of mind. We truly appreciate your loyalty and look forward to continuing to support you and your business for many years to come! All the best, Your Friends and Family at RBM of Alpharetta

The experience at RBM is head and shoulders above any

The experience at RBM is head and shoulders above any other dealership I’ve experienced. Working with Dan Berry was an absolute pleasure. He was informative and knowledgeable. If I ever purchase another one Dan is my go to guy,!

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  • Overall experience 5.0
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Dealer response

Hello Mark, Thank you for your kind words! We’re so glad to hear that Dan’s knowledge and professionalism made your experience stand out. We truly appreciate your trust and look forward to welcoming you back when it’s time for your next Mercedes-Benz! All the best, Your Friends and Family at RBM of Alpharetta

The dealership has a nice atmosphere, a large selection

The dealership has a nice atmosphere, a large selection of vehicles, and a friendly staff.

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  • Overall experience 5.0
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Dealer response

Hello Jed, Thank you for your feedback! We’re so glad you enjoyed our welcoming atmosphere, wide selection, and friendly team. We look forward to seeing you again soon! All the best, Your Friends and Family at RBM of Alpharetta

Mr. Britt was truly exceptional and knowledgeable about

Mr. Britt was truly exceptional and knowledgeable about his work. I enjoyed doing business with him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Vivian, Thank you for your kind words! We’re so glad to hear Britt’s knowledge and exceptional service made your experience enjoyable. We truly appreciate your feedback and look forward to welcoming you back again in the future. All the best, Your Friends and Family at RBM of Alpharetta