Reviews
I completely recommend RBM of Alpharetta. Daren Ball was...
I completely recommend RBM of Alpharetta. Daren Ball was a fantastic service advisor. He was knowledgeable, courteous, and a pleasure to work with. I own two Mercedes and I drive an hour to utilize their service department. Keep up the great work. Thank you again for excellent service start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Erik.Whittemore. RBM of Alpharetta truly appreciates you taking the time to share your experience, and we thank you for your business. We are delighted to hear that Daren took excellent care of you on your visit. Your 100% satisfaction is paramount to us. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Simple process. No pressure. Able to debate options and...
Simple process. No pressure. Able to debate options and decide what was the best option. Fair price on the trade. Nice selection of pre-owned vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, David. We are delighted to hear that Mark provided you with a great experience on your visit. We thank you for taking the time out of your day to share your experience with us. We want to congratulate you on your new purchase, and we look forward to seeing you soon for service. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Rich Alder was our salesman he did a terrific job.We...
Rich Alder was our salesman he did a terrific job.We really enjoy our 2020 suburban my wife and I could not be happier. He even followed through with a few things after the sale was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, M33may! We are happy that Rich provided you with a great buying experience on your visit. We thank you for sharing your experience with us, and we thank you for your business. Congratulations on your new suburban! We wish you all the best! Sincerely, RBM of Alpharetta
Steve, is always pleasant, friendly and fast. Great...
Steve, is always pleasant, friendly and fast. Great service. He is an asset to your organization and I would love to do business with RBM again. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Rhfinancial2@gmail.com. We appreciate you taking the time to share your experience with us. We are happy to hear that Steve provided you with high quality service that you deserve. As always, we wish you all the best! Happy driving, RBM of Alpharetta
Our second company vehicle purchase from Sheaffer. I was...
Our second company vehicle purchase from Sheaffer. I was impressed how much of the first interaction that he was able to recall... vehicle details, purchase preferences, etc. It was a real testament to the fact that he takes a personal interest in his customers and also helps the process flow so smoothly. I am already looking forward to the next one.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, JWB! We want to thank you for your continued loyalty and business with RBM of Alpharetta. We are thrilled to hear that Sheaffer can continually provide you with excellent buying experiences. Your 100% satisfaction is paramount to us, and we do everything we can to make every experience with RBM of Alpharetta the absolute best it can be. Congratulations on your newest purchase, and please let us know if you have any further questions, comments, or concerns, regarding it. We would be more than happy to help in any way that we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
I LOVE my new GLC! Rich Alder worked magic and went above...
I LOVE my new GLC! Rich Alder worked magic and went above and beyond to find me the perfect car for the best possible price. He also used my preferred communication method, worked on my schedule, and welcomed my working dog alongside me. Thank you for the exceptional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Amanda! We are happy to hear that Rich took excellent care of you on your visit, and found the car best suited to your needs. Congratulations on your new GLC! Please let us know if you have any further questions regarding it. We would be more than happy to resolve any you may have. We wish you all the best! Sincerely, RBM of Alpharetta
A truly wonderful experience from the time I was greeted...
A truly wonderful experience from the time I was greeted by the receptionist all the way through picking out my new car and taking delivery. Peter Levy, Donnie Moore and Dan Berry made this a exceptional experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Jdavis117! We are happy to hear that Dan and the rest of our team at RBM of Alpharetta could provide you with a great buying experience. We want to congratulate you on your newest purchase, and we look forward to seeing you soon for service. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Hands down, the absolute best car buying experience I’ve...
Hands down, the absolute best car buying experience I’ve ever had! Vadim and the entire team at RBM of Alpharetta guided me seamlessly through the process—they went above and beyond to get me a fantastic deal and to treat me like I was their most important customer. I highly recommend this dealership and it’s fantastic staff and management. Ask for Vadim when you visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience from start to finish. Reza Azizi...
Wonderful experience from start to finish. Reza Azizi went over and beyond to ensure I got the vehicle I was looking for. Very patient and always smiling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great, professional, smooth experience. Kyle Edson was...
Great, professional, smooth experience. Kyle Edson was extremely patient, making the buying process stress free. Highly recommend RBM of Alpharetta and Kyle! Would recommend to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tim, for the kind words. We are delighted to hear that Kyle provided you with an excellent buying experience. Your complete satisfaction is our top priority, and we do all that we can to ensure that all your experiences with RBM of Alpharetta are the absolute best they can be. We want to congratulate you on your new purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta