Reviews
It was a pleasure working with John to get our first...
It was a pleasure working with John to get our first Mercedes. He was very patient and answered all our questions. Found us the right vehicle. I was surprised with the 'No-Pressure' sales that we do not find in other car dealership when they sell. He was very informed and made us make the right choices with regards to additional products as well. I will definitely recommend John to our friends. Thank You John!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Nixon, for the wonderful review. We are delighted to hear that John provided you with a great buying experience. Your complete satisfaction is our top priority, and we do all that we can to make all your experiences with RBM of Alpharetta the best they can be. We want to congratulate you on your newest purchase, and we look forward to seeing you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
I flew from NY to Georgia to get my GLE350, 2017. Dan...
I flew from NY to Georgia to get my GLE350, 2017. Dan Berry assisted me all the way, from New York until I left RBM of Alpharetta in my Mercedes. He was very knowledgeable and helpful, answered all the questions my wife and I had and made the overall experience smooth and pleasant. Even though I bought a used car, the whole dealership team made me feel like I was purchasing a new one. We are very happy with the purchase and the car runs great! Thank you Dan for the amazing customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Azamat! We want to thank you for taking the time to share your experience, and we thank you for your business. We are delighted to hear that Dan provided you with a great buying experience from start to finish. We want to congratulate you on your 2017 GLE350, and please let us know if you have any questions, comments, or concerns regarding it. We would love to resolve any that you may have. We wish you all the best! Happy driving, RBM of Alpharetta
The service I received by Rich Alder at RBM of Alpharetta...
The service I received by Rich Alder at RBM of Alpharetta was superior. He is very knowledgeable and met all of my needs for leasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Nayan! We truly appreciate the kind words. We are happy to hear that Rich took excellent care of you on your visit, and found the car best suited to your needs. Congratulations on your purchase, and we look forward to seeing you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
Very nice atmosphere and professional establishment. The...
Very nice atmosphere and professional establishment. The people working here show utmost care in dealing with all the needs and concerns of the customer. Well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Arman. We are happy to hear that Kyle and the rest of our team at RBM of Alpharetta provided you with a great buying experience. Your 100% satisfaction is paramount to us, and we do all that we can to make your experiences the absolute best they can be. Congratulations on your new purchase! Happy driving, RBM of Alpharetta
SID at RBM has made our vehicle purchase seamless & it...
SID at RBM has made our vehicle purchase seamless & it was fantastic working with him & his associates. We started our vehicle purchase online & all over phone calls. Shopping at RBM with Sid is completely COVID safe. We only had to step in to get some paperwork. Everybody was wearing masks & sanitizing even the doors every now & then.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pav! We want to thank you for sharing your experience, and we thank you for your business. We are delighted to hear that Sid provided you with a great buying experience on your visit. Your complete satisfaction is paramount to us, and we do everything we can to ensure all your experiences are safe and as enjoyable as possible. We want to congratulate you on your purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
Listened carefully to my wish list. Located the vehicle...
Listened carefully to my wish list. Located the vehicle quickly and efficiently. The entire process went very smoothly. RBM and John Sauer are an excellent team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pjlefevre, for the kind words. We are thrilled to hear that John provided you with a great buying experience on your visit. Congratulations on your newest purchase, and please let us know if you have any questions or concerns regarding it. We would be more than happy to resolve any you may have. We wish you all the best! Sincerely, RBM of Alpharetta
As usual another amazing experience with Kyle and Lisa...
As usual another amazing experience with Kyle and Lisa and the whole team. Thanks for keeping me and my family safe. Looking forward to driving this amazing car and also to my daughter driving it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Derekkeddy! We appreciate you taking the time to share your experience with us. We are happy to hear that Kyle took excellent care of you on your visit and found the car best suited to your needs. Congratulations on your purchase, and we look forward to seeing you soon for service. We wish you the best! Sincerely, RBM of Alpharetta
I had a great experience at RBM of Alpharetta. I had the...
I had a great experience at RBM of Alpharetta. I had the pleasure of working with Gwen Moss who was lovely and made my experience more enjoyable than I believed imaginable based on experiences elsewhere. It felt like Gwen was on my team, working alongside me. I am so glad that I purchased a car from RBM of Alpharetta, with the help of Gwen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Cmr13! We are happy to hear that Gwen provided you with an excellent buying experience and found the vehicle best suited to your needs. Your 100% satisfaction is paramount to us. We want to congratulate you on your purchase, and we look forward to seeing you again soon for service. As always, we wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
RBM of Alpharetta is a 1st Class Mercedes-Benz...
RBM of Alpharetta is a 1st Class Mercedes-Benz dealership! My salesperson was Sheaffer Cheek. He's professional and extremely knowledgeable about the Mercedes product line. The whole process was very smooth and there was never any pressure to make a decision. It was easy to communicate with him (phone, text, email) so questions were answered very quickly. We love our new van, and we appreciate Sheaffer working with us. We'll certainly want him to help with our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Bgrace, for the kind words. We are thrilled to hear that Sheaffer provided you with excellent customer service. Congratulations on your new Mercedes-Benz van, and please do not hesitate in contacting us if you have any questions, comments, or concerns regarding it. We look forward to seeing you again for service, and we wish you all the best! Happy driving, RBM of Alpharetta
David Wang is a superstar! If you’re looking for a...
David Wang is a superstar! If you’re looking for a salesperson who is truthful, honest and doesn’t play the typical “games”, then he’s the guy with whom you want to do business. I was referred to him by another MB contact. Even though David is at the Alpharetta location, it was worth the drive to sign the paperwork. Most of our exchanges were via text or phone. But it worked just fine. From the moment I had first contact with David, I felt he was working for me to find the car I wanted and was willing to work with me to get the payments I wanted. Within a matter of one day, David had luckily found a car that met my list of wants. At no time did I feel high-pressure or sales intimidation. I’d previously done business with the Buckhead location, but for disappointing reasons that did not work out for my latest MB. I’m glad to have been able to do business with David. I’m on my fourth MB and look forward to working with David in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Pkbnatl, for the wonderful review! We first want to thank you for taking the time out of your day to share your experience with us, and we thank you for your business. We are delighted to hear that David took excellent care of you and provided you with the great buying experience. Your complete satisfaction is our top priority, and we do all that we can to make all your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase! Please do not hesitate in contacting us if you have any questions, comments, or concerns regarding your purchase. We would love to help in any way that we can. We wish you all the best! Happy driving, RBM of Alpharetta