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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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John listened and work diligently to earn our business...

John listened and work diligently to earn our business and exceeded our expectations. We will definitely recommend him and when it’s time for another car we will go to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Giannawhisler! We are happy to hear that John took excellent care of you on your visit. Your complete satisfaction is our top priority, and we do all that we can to make your experiences as enjoyable as possible. Congratulations on your purchase, and we look forward to seeing you soon for service. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

It was my first time experience through this dealership....

It was my first time experience through this dealership. People were very nice and the manager was great, too. Especially, the dealer, Mr. Sid was very kind, patient, knowledgeable to answer all questions I had. Overall, my experience was smooth and wonderful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Fly4cho! RBM of Alpharetta truly appreciates you taking the time to share your experience with us. We are happy to hear that Sid took excellent care of you on your visit, and found the car best suited to your needs. Congratulations on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta

John Sauer was great to work with the purchase of my...

John Sauer was great to work with the purchase of my Mercedes Benz E 400 convertible. He got back with me quickly with any questions that I had about the car. I know he will continue to help me to learn how to best enjoy my car. I would definitely reccomend John to others. He was so friendly, kind and helpful. I really appreciate all he did for me. Thank-you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Jeannekaragias, for the wonderful review. We thank you for sharing your experience with us, and we thank you for your business. We want to congratulate you on your new E400 convertible, and please do not hesitate in contacting us if you have any questions, comments, or concerns regarding it. We would love to help in any way that we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

We had a great experience with RBM Alpharetta. Sid Karaca...

We had a great experience with RBM Alpharetta. Sid Karaca was very responsive to all inquiries and information requests during my research. RBM and Sid took care of a small cosmetic issue we found prior to finalizing the deal. The turnaround time of getting the needed part was very quick. This was a great buying experience that started through a web inquiry and, overall, ranks right there with other luxury brands I have interacted with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, AlphaTigers! We are delighted to hear that Sid provided you with a great buying experience from start to finish. Your complete satisfaction is our top priority, and we do all that we can to make your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase, and please let us know if you have any questions regarding it. We wish you all the best! Happy driving, RBM of Alpharetta

We got the best treatment out of all of the other MB...

We got the best treatment out of all of the other MB dealers in the Atlanta metro area. Kyle showed professionalism from the moment we walked in and was super attentive to my wife’s dream car wishlist. Definitely will recommend him to all our friends and family in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Hgicarrillo! We are delighted to hear that Kyle took excellent care of you, and was able to find your wife's dream car. Your complete satisfaction is paramount to us. We want to congratulate you on your newest purchase, and please do not hesitate in contacting us if you have any questions. We look forward to seeing you soon for service, and we wish you the best. Sincerely, RBM of Alpharetta

Sid was a very knowledgeable, responsive, and...

Sid was a very knowledgeable, responsive, and professional sales representative. He was also a very pleasant representative, who offered thorough explanations to my questions. I would highly recommend Sid for an automobile purchase✅

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Vikki! We thank you for your business, and for sharing your experience with us. We are happy to hear Sid provided you with a great buying experience. Your complete satisfaction is paramount to us, and we do everything we can to make your experiences the absolute best they can be. Congratulations on your newest purchase, and we wish you all the best! Sincerely, RBM of Alpharetta

Great Experience. Didn't feel pressured and they didn't...

Great Experience. Didn't feel pressured and they didn't call twice a week. Entire staff was professional and courteous. Sheaffer was great to work with, and this was the fastest and best deal around for a cargo van to suit our needs..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Patrick, for the wonderful review. We truly appreciate you sharing your experience with us, and we thank you for your business. We are delighted to hear that Sheaffer and the rest of our team provided you with an overall great experience. Congratulations on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta

No hassles, no games. I expressed what I expected for my...

No hassles, no games. I expressed what I expected for my trade and the price of their vehicle and they came through. Everything was prepared for me, no standing around or wasted time like other dealerships. Wouldn’t hesitate to work with John Sauer at RBM Alpharetta again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jwern01! We are happy to hear that John took excellent care of you on your visit to RBM of Alpharetta. Your 100% satisfaction is our top priority. We want to thank you for sharing your experience with us. Congratulations on your purchase, and we look forward to seeing you again soon for service. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

Sid and Roberta are the Best!!! This was so easy with the...

Sid and Roberta are the Best!!! This was so easy with the two of them. Ive never been in and out so fast. Tell them Natasha sent you. Thanks so much. I love you guys. Fabulous!!!! In my new car!!!! So...... GO GET YOURS TODAY!! Thanks for waiting on me Sid. Thanks for your help Roberto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Natashaherron! We are delighted to hear that Sid and Roberto provided you with a great buying experience and found the car best suited to your needs. Your complete satisfaction is our top priority, and we do all that we can to make all your experiences the absolute best they can be. Congratulations on your newest purchase, and we wish you all the best! Happy driving, RBM of Alpharetta

Walked into the dealership and left the same day with the...

Walked into the dealership and left the same day with the perfect car! Could not have asked for a better experience dealing with Mark Higgs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Maria. We truly appreciate you taking the time to share your experience with us, and we thank you for your business. We are thrilled to hear Mark took great car of you on your visit and found the car best suited to your needs. Congratulations on your newest purchase, and we wish you all the best! Happy driving, RBM of Alpharetta