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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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John found me the car I wanted, put up with my crazy...

John found me the car I wanted, put up with my crazy questions and demands, had the car delivered to my house and then flew down to Tampa Florida to show me all to new tricks the car does and bought me lunch, that’s what I call white glove service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Charlygrl2! We are thrilled to hear that John when above and beyond when providing you an excellent buying experience. Your complete satisfaction is our top priority. Congratulations on your new car, and please let us know if you have any questions or concerns regarding it. We wish you the best! Sincerely, RBM of Alpharetta

Great experience, Comfortable feeling during the whole...

Great experience, Comfortable feeling during the whole process. A feeling to more stop by RBM. Awesome...! I would definitely recommend such a good deal with Mr. Vadim Russu. Call me again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ceohojin! We are happy to hear that Vadim made you feel welcomed on your visit to RBM of Alpharetta. We want to congratulate you on your newest purchase. Your complete satisfaction is paramount to us, and we do everything we can to make your experiences the absolute best they can be. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

David was amazing! Very knowledgeable with great customer...

David was amazing! Very knowledgeable with great customer service! I will definitely purchase again with David and also send referrals. David made me feel confident and save with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jasmine Batie! We are happy to hear that David took excellent care of you on your visit to RBM of Alpharetta. Congratulations on your newest purchase, and please let us know if we can do anything in regards to it. Your 100% satisfaction is paramount to us. We wish you all the best! Sincerely, RBM of Alpharetta

This is the second time I purchased a new vehicle from...

This is the second time I purchased a new vehicle from RBM. The first experience 7 years ago was a good one but this one was even better. The reason for that was the excellent service provided by my sales rep, Vadim Russu. His highly professional, no pressure approach was most welcome. He was extremely knowledgeable on the entire Mercedes line and helped me work through a series of decisions without pushing me one way or the other. He was extremely patient and spent all the time with me that I needed. Now that I have taken delivery of the car, he continues to be helpful in answering my questions and helping me learn the new and exciting technology. He is an honest, very helpful rep who represents Mercedes well. I would not hesitate going back to him again. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Bill O.! We want to thank you for your continued loyalty and business with RBM of Alpharetta. We truly appreciate you taking the time to share your experience with us. We are beyond thrilled to hear that Vadim provided you with an amazing buying experience! We do everything that we can to make all your experiences with RBM of Alpharetta as enjoyable as possible. We want to congratulate you on your newest purchase, and please let us know if you have any further questions or concerns. We would love to resolve any that you may have. We look forward to seeing you again soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta

Great Dealership with lot of inventory to choose within...

Great Dealership with lot of inventory to choose within your budget with lot of options and excellent sales team to choose the right car. Good customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Venkat! We want to thank you for the kind worded review, and for your business. We are happy to see that Mark provided you with great customer service, and helped you find the car best suited for your needs. Your complete satisfaction is our top priority. We wish you all the best! Happy driving, RBM of Alpharetta

This was my first visit to RBM of Alpharetta. It was a...

This was my first visit to RBM of Alpharetta. It was a great, seamless experience. Jeff Twiggs and Lisa Brennan were excellent! Jeff was very easy to work with and went above and beyond to take care of me! He kept in contact until he found the right car for me. Lisa made the financing process painless and even more seamless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jamesnangelia! We are delighted to hear that Jeff and Lisa provided you with a great buying experience and got you the car best suited for you. We do everything we can to make your experiences at RBM of Alpharetta as enjoyable as possible. Congratulations on your new car, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

Reza was amazing to work with. He was extremely polite...

Reza was amazing to work with. He was extremely polite and knowledgeable about the Mercedes brand. I will always work with him because he made me feel important and took care of my needs. Highly recommend Reza and RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mercguy! We are delighted to hear that Reza made you feel welcomed on your visit to RBM of Alpharetta and helped find a car best suited to your needs. Your complete satisfaction is paramount to us, and we do everything that we can to make your experiences the absolute best they can be. Congratulations on your newest purchase, and please let us know if we can do anything in regards to it. Happy driving! Sincerely, RBM of Alpharetta

It was a great, seamless experience and Dan Berry was...

It was a great, seamless experience and Dan Berry was excellent. He was very easy to work with and went out of his way to take care of us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Gairy Hall, for the kind words. We truly appreciate you taking the time to share your experience, and we thank you for your business. We are thrilled to hear that Dan took excellent care of you and provided you with a great buying experience. Congratulations on your newest purchase! Please let us know if you have any questions or concerns, we would love to help in any way that we can. Your complete satisfaction is paramount to us. We wish you all the best! Sincerely, RBM of Alpharetta

Reza was an extreme pleasure to deal with he was...

Reza was an extreme pleasure to deal with he was attentive to our needs and always showed eager to help us with our search for a new Mercedes. We will definitely go back and deal with him. Thank you Reza and RBM for your excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, F1fan! We appreciate you taking the time to share your experience with us. We are happy to hear that Reza provided you with an excellent buying experience and helped find a car best suited to your needs. You 100% satisfaction is paramount to us, and we do everything that we can to make your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta

We've bought many cars from Reza and he always gives us...

We've bought many cars from Reza and he always gives us the VIP treatment. We typically can get our paperwork done without the long waits dealerships are known for. When we bring our vehicle in for service, Reza is always there to help us with anything we need. He really shows he values our repeat business. Mercedes-Benz are lucky to have Reza and RBM of Alpharetta representing their product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Godogs101, for the wonderful review. RBM of Alpharetta truly appreciates you taking the time to share your experience. We are happy to hear that Reza continually goes above and beyond when providing you with excellent service. We want to thank you for your continued loyalty and business with RBM of Alpharetta. Congratulations on your new purchase, and we look forward to seeing you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta