RBM of Alpharetta

The entire process was very easy from beginning to end! Sheaffer was great to work with on our purchase. We will use them in the future!

I have been doing business with Sheaffer for approximately 15 years and can attest to his professionalism and integrity. He's easy to work with and get's me great deals. Thank you Sheaffer and RBM of Alpharetta!

Our experience with RBM was excellent and would like to recognize David Wang for his outstanding service and follow up ..he was always available for questions from beginning to end.. Should the occasion occur we will surely recommend David to Friends and Family

Sheaffer and RBM are always a pleasure to work with. Honest, competitive pricing, with top quality customer service. Friendly and patient - we're very happy to have this relationship!

Rich Alder and RBM staff was great. He took the time to understand my needs and walk through the different options. Once I decided on the right car for me, the purchase and negotiation was straight forward and gave me a good deal for my trade in. Then after the purchase helped to ensure that my car was setup right. If you looking for a new car in the Atlanta area, please go see Rich.

I'd like to start off this review by saying that I have purchased 11 vehicles in the last 8.5 years. I have a lot of experience in purchasing vehicles and have worked in the Sales Industry for several of those years. I had been looking at 2020 AMG C63S's for a while before I stumbled upon one on the RBM of Alphraretta's website. I immediately called and was pleasantly transferred to Dan Berry. We scheduled a test drive for the following day. I got off of work early that day and decided to move my appointment up. Dan had no issues clearing out his schedule to accommodate my schedule. Once I arrived I told the front desk attendant that I was there to meet with Dan Berry. Within 2 minutes, I was pleasantly greeted by Dan, and we went straight to the AMG C63s that was parked right in front of the front doors. This review isn't about the car, so I won't cover anything about the car (it's beautiful and amazing in every way). I handed Dan the keys to my trade-in (2018 Shelby GT350), and I explored the C63S's interior while the appraiser explored my trade-in. Dan came back and we went on a test-drive. I don't know if he had studied for the test-drive before I came in, but Dan knew everything I wanted to know about the car. Every question I asked him, he answered without hesitation. Once we came back from the test-drive, I was ready to purchase the vehicle. We sat down at his desk and spoke to each other like family. He genuinely cared about my satisfaction the entire time, and went the extra mile to provide the best customer service that I had ever received while purchasing a vehicle. The process was quick and painless. I'd like to take this time to thank all of the individuals that were crucial parts of my car-buying process. Unfortunately, I'm horrible with names, but everybody that I dealt with was amazing. Dan Berry, I wish you the best. You're an incredible person before you are a sales person, and that smoothed out the process tremendously. If you are in the market for a Mercedes-Benz, look no further than Dan Berry at RBM of Alpharetta. If you want to be treated like family, he's your guy. Thanks again Dan! I'll be back to purchase another Mercedes from you in no time!

Mr. Mark Higgs was absolutely great! He was on point and very knowledgeable about my car. The staff was very professional and the whole experience was commendatory and very pleasant! Very pleased with my purchase, as well as the customer service. Nonetheless, my very first Benz and I couldn't be happier. Thank you Mr. Higgs. He made the process smooth, enjoyable and like-minded.

Jeff was great! He seemed to be very knowledgeable about my car. The staff was very professional and the experience was very pleasant! Very pleased with my purchase!

Jeff was great! He listened to what I was looking for and found me the perfect vehicle. I had an incredible experience and will recommend Jeff and the dealership in the future.

You can definitely feel like brand essence of Mercedes "The Best or Nothing" when you go to RBM of Alpharetta. It was an exceptional experience being it was my first time going to a Mercedes Benz dealership. I walked out with a showroom car! My very first Benz and I couldn't be happier. A big thanks to Mark Higgs. He made the process enjoyable and comfortable.