Reviews
My service from Andy Sayers at RBM of Alpharetta was...
My service from Andy Sayers at RBM of Alpharetta was excellent -- and continues to be after the purchase. We visited a few other Mercedes dealerships first before meeting Andy at RBM of Alpharetta; there was no comparison. Andy was patient, extremely knowledgeable and not once did we feel any pressure to buy. It was a truly genuine and consultative experience from start to finish. I now have the perfect car for me thanks to Andy and RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Nicole! We are so happy to hear that Andy provided outstanding service on your visit to RBM of Alpharetta. We do all that we can to make the buying experience the best it can be! We wish you the best! Happy driving! Sincerely, RBM of Alpharetta
RBM of Alpharetta is a great place to get a Mercedes or a...
RBM of Alpharetta is a great place to get a Mercedes or a used car of your choice. David is great to work with and very knowledgeable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve Byrd kept me informed every step of the maintenance...
Steve Byrd kept me informed every step of the maintenance process. Loaner was ready when I got there. As much as we spent a vac& window wash would have been great. thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Fulleni3! We appreciate you taking the time to share your experience. We are happy to hear that Steve provided you with high quality service that you deserve. We wish you the best! Sincerely, RBM of Alpharetta
John was very professional and helpful. Helped a first...
John was very professional and helpful. Helped a first time buyer through every step of the process even walking me through all the cool tech in the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Michaelpeterson178! We are thrilled to hear that John provided a professional and helpful buying experience. Your 100% satisfaction is our top priority. If you have any concerns regarding your new purchase, please don't hesitate to contact us. We would be more than happy to resolve any concern. We wish you the best! Sincerely, RBM of Alpharetta
I can not say enough good things about my great...
I can not say enough good things about my great experience purchasing a certified E300 from RBM of Alpharetta Mercedes-Benz. Bill Favini was an absolutely pleasure to deal with: professional, knowledgeable, prompt and straight-forward. I must have contacted 10 dealerships in the southeastern U.S. Bill and RBM made the decision a no brainer. I can't imagine ever purchasing another Mercedes anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Bruce M! We appreciate you taking the time to share those kind words and your experience at RBM of Alpharetta. We are so delighted that Bill provided you with an excellent buying experience! We want to congratulate you on your new purchase, and please let us know if you have any questions or concerns regarding your new E300. We would be more than happy to resolve any concerns. We wish you all the best! Happy driving, RBM of Alpharetta
I just purchased my first vehicle from RBM of Alpharetta...
I just purchased my first vehicle from RBM of Alpharetta and had the pleasure to work with Sheaffer Cheek. Sheaffer was very knowledgeable about the vehicle I was interested in which made for a great experience. Sheaffer has great customer service skills and was very responsive to any questions that I had throughout the buying process. I will will definitely do more business with RBM and Sheaffer in the future and will recommend them both to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Boss! We appreciate the kind words about Sheaffer and RBM of Alpharetta. We are delighted that Sheaffer could provide an excellent buying experience on your visit. We want to congratulate you on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta
I received exemplary service from Mark Higgs at RBM of...
I received exemplary service from Mark Higgs at RBM of Alpharetta. His knowledge of the vehicle cleared all my concerns. My experience was professional and rewarding. Thank you, Deborah Hill
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Deborah! We are so happy that Mark provided a knowledgeable and professional buying experience. We do all the we can to make the buying experience the best it can be. If you have any further concerns, please don't hesitate in contacting us. We would love to help! Congratulations on your new purchase, and we wish you the best! Sincerely, RBM of Alpharetta
John was very professional and easy to work with. He was...
John was very professional and easy to work with. He was very matter of fact about the price ( not rude) and the dealership's position. I particularly liked his followup and his responsiveness, which made the buying and finance application process very smooth and quick. We communicated primarily via phone/email which I appreciated given the current COVID crisis. I have purchased a few cars in my time and this may have been my best car buying experience yet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Begates2! We are so thrilled to hear that John was able to provide an excellent buying experience! We do all that we can to make the overall experience the best it can be. Congratulations on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta
This was my second purchase from John in two months. I...
This was my second purchase from John in two months. I can't say enough about how easy he is to work with. Thanks John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, DB2! We want to thank you for your continued loyalty and business! We are thrilled to hear that John was able to provide a great buying experience on both of your visits. Your complete satisfaction is our top priority. If you have any questions or concerns, please don't hesitate to contact us. We would love to help. We wish you all the best! Happy driving, RBM of Alpharetta
John was very helpful and on top off our vehicle...
John was very helpful and on top off our vehicle purchase. . He kept us up to date with any changes and made sure we were satisfied. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chackling! We appreciate you taking the time to share the kind words about your experience with John. If you have any questions or concerns on your new purchase, please let us know! We would love to help. We wish you the best! Happy driving, RBM of Alpharetta