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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Quick, easy, no pressure experience with Kyle! Didn’t...

Quick, easy, no pressure experience with Kyle! Didn’t plan on purchasing that day but were so impressed with the dealership. We will drive more than an hour again just to deal with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you, Jeremy.tobias! We are happy to hear that Kyle provided excellent service on your visit. We appreciate you taking the time to share your experience with us! We want to congratulate you on your new car, and we wish you the best! Sincerely, RBM of Alpharetta

LOVE, LOVE, LOVE my Mercedes from RBM of Atlanta. Bill...

LOVE, LOVE, LOVE my Mercedes from RBM of Atlanta. Bill Favini had answers for all the questions I had. I would highly recommend going to RBM of Alpharetta. Be sure to specifically ask for Bill Favini. He is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Shane! We are so thrilled to hear that Bill took excellent care of you on your visit to RBM of Alpharetta. We try to make the buying experience the absolute best it can be! If you have any concerns regarding your new purchase, please let us know! Your complete satisfaction is our top priority! We wish you all the best! Happy driving, RBM of Alpharetta

Beautiful dealership showroom, friendly sales people, and...

Beautiful dealership showroom, friendly sales people, and especially our salesman, Dan Berry! We would certainly use this dealership in the future! my car was used, but it is cleaner than a brand new one! I am very pleased with my experience with RBM, and Dan Berry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Poppynorm9! We appreciate the kind words about RBM of Alpharetta. We are so delighted to hear that Dan provided outstanding service on your visit. We do everything that we can to make the buying experience the best it can be for our customers. If there is anything we can do regarding your new purchase, please let us know! We would be more than happy to assist with any concerns you may have. We want to congratulate you again, and we wish you the best. Happy driving! Sincerely, RBM of Alpharetta

My experience with John was exemplary!!! John was so...

My experience with John was exemplary!!! John was so helpful and assisted with everything I wanted and needed in my new car. The process was so quick and simple. I was approved and had the Mercedes-Benz that I wanted within a day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Renee-Estelle! We appreciate you taking the time to share your experience with John and RBM of Alpharetta. We are thrilled to hear that John provided a great buying experience. Your complete satisfaction is our top priority. If you have any concerns regarding your new Mercedes-Benz, please let us know. Happy driving! Sincerely, RBM of Alpharetta

The dealership is convienant to us in an area that is not...

The dealership is convienant to us in an area that is not extremely busy. Everyone was helpful & kind from Dan our salesman to Diane the concierge. Both did follow ups to be sure I was happy & feeling comfortable in my beautiful new car. Totally impressed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Bettebunten! We are so thrilled that Dan and the rest of our team were able to provide outstanding service. If you have any concerns regarding your new purchase, please do not hesitate in contacting us. We would be more than happy to help in any way that we can. We wish you all the best! Happy driving, RBM of Alpharetta

RBM of Alpharetta was everything we expected from a...

RBM of Alpharetta was everything we expected from a Mercedes dealership. The salesman John Sauer was very professional, personable and knowledgeable. The process from test driving to purchase was seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Racheldobson! We are delighted to hear that John could provide an outstanding buying experience. We do everything that we can to make the overall experience as best as it can be. We want to thank you for taking the time to share your experience and the kind words about RBM of Alpharetta. Congratulations on your new purchase, and we wish you the best! Happy driving, RBM of Alpharetta

My Sister purchased her dream car from Gwen Moss @ RBM of...

My Sister purchased her dream car from Gwen Moss @ RBM of Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Virginia! We are so happy that Gwen provided an outstanding and excellent experience for you and your family! Your complete satisfaction is our top priority! We want to congratulate you on your new purchase, and we wish you all the best! Sincerely, RBM of Alpharetta

Mark Higgs is an exceptional businessman, he knows how to...

Mark Higgs is an exceptional businessman, he knows how to help and get his customers attention. I purchased a GLB 2020, he was very pleasant, patience and informative regarding the all process. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Sdiorne! We are thrilled to hear that Mark made your overall buying experience pleasant! We want to congratulate you on your new GLB. If you have any questions or concerns, please let us know! We would be more than happy to resolve any concerns. Happy driving! Sincerely, RBM of Alpharetta

I just purchased my first Mercedes-AMG from RBM. My sales...

I just purchased my first Mercedes-AMG from RBM. My sales associate was Vadim Russu and I am totally pleased with the service he offered. He was professional and knowledgeable about the products. He was also attentive and so very patient with me in making my decisions. The entire process was actually easy, instead of stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jo! We are happy to hear that Vadim could provide a knowledgeable and professional buying experience. We do everything that we can to make the buying experience the best that it can be. We want to thank you for taking the time to share your experience, and congratulations on your new purchase. We wish you the best! Sincerely, RBM of Alpharetta

New Mercedes Purchase from RBM of Alpharetta

My service from Andy Sayers at RBM of Alpharetta was excellent -- and continues to be after the purchase. We visited a few other Mercedes dealerships first before meeting Andy at RBM of Alpharetta; there was no comparison. Andy was patient, extremely knowledgeable and not once did we feel any pressure to buy. It was a truly genuine and consultative experience from start to finish. I now have the perfect car for me thanks to Andy and RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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