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RBM of Alpharetta

(6,468 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,468 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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The entire buying experience was amazingly fast and...

The entire buying experience was amazingly fast and friendly. I have never experienced this type of customer service. I would recommend this team to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, smozee21, for the wonderful review. We are pleased to hear that our team took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

new sales

always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of my friends to work with him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued business and loyalty! We are so glad to hear that David is always able to provide you with an excellent buying experience. Thanks for taking the time to share your thoughts with us, and we look forward to seeing you again soon. Happy driving! Sincerely, RBM of Alpharetta

Awesome experience!

I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt pressured into making any decisions. They communicated effectively and were clear about every step of the process which was important to me this was my first time going through the car leasing process. I will definitely be referring them both to friends and family and hope to do business with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, nelsonam9, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark and Jeff took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely, RBM of Alpharetta

I rely on RBM Alpharetta to efficiently and expertly...

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Without reservation this purchase experience has exceeded...

Without reservation this purchase experience has exceeded my expectations. Dan Berry, our sales representative, from the moment we met him to the completion of the deal was friendly, helpful, knowledgeable, competent and professional. He earned our trust and admiration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you alfonsoj45! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

The most prompt and attentive service team in town. Steve...

The most prompt and attentive service team in town. Steve Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up earlier than scheduled for service. Top notch guy and team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Juan Blanco! We are so glad to hear that Steve is always able to provide you with professional, efficient service. Thank you for your business and for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

Super easy and fast experience

Worked with Reza to purchase a new car. He was a great resource and did not pressure me or my family to get the new car at all during the process, unlike some other dealers. His team was very knowledgeable about everything and he tried to help us get the best deal possible. The rest of the team was also great. Diane knew everything about the car and the sales manager also did not try to exert any undue pressure on me regarding extended warranties and the such. I would absolutely come here again to buy a car, and RBM of Alpharetta will probably be my go to place to buy a new car for the foreseeable future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, fhuang1, for the kind words about RBM of Alpharetta. We're delighted to hear that Reza and the rest of our team took excellent care of you, and made you feel confident in your purchase. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely, RBM of Alpharetta

Absolute pleasure and a great experience...!

Right from the moment I got into Mercedes dealership and met Rich Alder, the experience was so amazing and satisfactory. I would be honest that I got my first Mercedes from a different dealer in Marietta and this time I got it from RBM and I could feel the difference as a fan and customer of Mercedes. Rich made me feel so comfortable and he shown a lot of patience while showing different options and cars as per my budget. Rich made it sure that whatever noticeable work which was needed in my selected car, was completed nicely and I got my car in pristine condition. If I have to say anything about star rating, I would give 6 stars to Rich and all other staff of RBM. I would certainly be back to this dealership and I would wish to get my son's first car from Rich. You are the best..!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello RupeshSinha! We are so grateful for your business and for the kind words about RBM of Alpharetta. It's wonderful to hear that Rich was able to provide you with an excellent buying experience. Your complete satisfaction is our top priority, and we do what we can to make every visit a great one. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

Great Service and turn around time! Steve did a great...

Great Service and turn around time! Steve did a great job. We will see you again next year! Thank you for the fast turnaround time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you ahlammomin! We are so glad to hear that Steve provided you with an efficient service experience, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

Fast and easy

Rich Alder was great. I knew the exact car I was looking for and he made the process very easy. I appreciate him working with me on scheduling a test drive and finalizing the deal. I don't always work traditional hours and Rich went out of his was to make sure he was accessible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! We hope that Rich and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta