Reviews
We really enjoyed working with Mark Higgs. He assessed...
We really enjoyed working with Mark Higgs. He assessed our family’s needs, was very knowledgeable about the inventory and product, and gave great recommendations with absolutely no pressure. We are completely satisfied with the car chosen. We’d work with Mark again in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, T, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Easiest car buying experience ever
I had been looking for a CPO e450 for a while. I contacted RBM of Alpharetta and Reza Azizi responded with all the information I needed. I went to look at the car and Reza was very knowledgeable and straightforward. I bought the car that day and I have never had an easier car buying experience. If you are in the market for a Mercedes Benz vehicle then I would recommend that you give Reza a chance to earn your business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, MTanner, for your kind words about RBM of Alpharetta! We are delighted to hear that Reza was able to provide you with a professional, engaging buying experience. Congratulations on your new car! Happy driving, RBM of Alpharetta
I had the most wonderful experience purchasing my GLS...
I had the most wonderful experience purchasing my GLS 450. Reza was super attentive and patient and thoroughly addressed every question that I had. I felt very confident in my purchase by the time it was all done.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Janelle! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Best experience with car company. First class/professional..
Staff (Mark Higgs, Elisabeth Sexton, Lisa Brennan) professional/knowledgeable/friendly. Facility - First Class. I've known Mark Higgs for ~ 4 years from the Kennesaw store. I traveled all the way to RMB Alpharetta to work with him. Mark is AMAZING - Professional, Responsive (responded to my emails and texts timely 24/7). His knowledge on the cars - Outstanding. His trustworthiness - outstanding and was my number one criteria for a sales person. He definitely went above and beyond in helping me find the right car for the right price. Next car definitely - RMB Alpharetta for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much JF. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Jeff Twiggs and RMB Alpharetta provided the best...
Jeff Twiggs and RMB Alpharetta provided the best experience I’ve had purchasing a car. It was truly a no hassle transaction, from finding a car that had everything I wanted to the negotiations. They worked with me to make sure I left a satisfied customer. On top of that, everyone was very friendly and professional. Excellent experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much wyatt m.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Vadim Russu is wonderful!
Vadim changed my opinion of car salesmen. He was professional and went above and beyond. The whole process was seamless and the first enjoyable experience I have ever had when purchasing a car. Thanks to everyone at RBM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My first Benz
After many years of my friends telling me to get a Benz, I got one . . and I'm so glad I was welcomed to it by John Sauer. He made this trade-in easy and seamless .. which is exactly what I wanted . . thank you for your professionalism . .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Navid. We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We hope to see you again in the future! Sincerely, RBM of Alpharetta
Vadim Russu has changed my mind about car salesmen. He...
Vadim Russu has changed my mind about car salesmen. He was very professional and went above and beyond. Everyone at RBM was great to work with. They have my business from now on
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mrsflip728, for the wonderful review. We are pleased to hear that Vadim took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Great experience with RBM Alpharetta
I have been considering trading in my E350 sedan. So I contacted my good friend, Kim Cates who has been my service advisor for over 30 years. I told her I was interested in buying a certified pre-owned GLE but was concerned about social distancing because of my wife's health issues. She immediately put me in touch with Vadim Russu who was sensitive to my concerns and dealt with me over the phone and through email for my purchase. It was a seamless transaction and very efficient. I want to thank Kim and Vadim for their quick response and willingness to work with me through these difficult times. Thanks also to Romona Razavi who was extremely helpful with the financing. All in all a very professional experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mike Kaufman. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Kyle and Tom are great!
My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had all of the information I needed to make a confident purchase of a CPO Mercedes. They gave me a fair value for my trade-in. Every staff member I encountered was friendly and helpful. Tom in finance was quick and pleasant. I have been to a lot of dealerships over the years and I can safely say that RBM of Alpharetta has the most authentic staff members of any of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase