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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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We really enjoyed working with Mark Higgs. He assessed...

We really enjoyed working with Mark Higgs. He assessed our family’s needs, was very knowledgeable about the inventory and product, and gave great recommendations with absolutely no pressure. We are completely satisfied with the car chosen. We’d work with Mark again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, T, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Easiest car buying experience ever

I had been looking for a CPO e450 for a while. I contacted RBM of Alpharetta and Reza Azizi responded with all the information I needed. I went to look at the car and Reza was very knowledgeable and straightforward. I bought the car that day and I have never had an easier car buying experience. If you are in the market for a Mercedes Benz vehicle then I would recommend that you give Reza a chance to earn your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, MTanner, for your kind words about RBM of Alpharetta! We are delighted to hear that Reza was able to provide you with a professional, engaging buying experience. Congratulations on your new car! Happy driving, RBM of Alpharetta

I had the most wonderful experience purchasing my GLS...

I had the most wonderful experience purchasing my GLS 450. Reza was super attentive and patient and thoroughly addressed every question that I had. I felt very confident in my purchase by the time it was all done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Janelle! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Best experience with car company. First class/professional..

Staff (Mark Higgs, Elisabeth Sexton, Lisa Brennan) professional/knowledgeable/friendly. Facility - First Class. I've known Mark Higgs for ~ 4 years from the Kennesaw store. I traveled all the way to RMB Alpharetta to work with him. Mark is AMAZING - Professional, Responsive (responded to my emails and texts timely 24/7). His knowledge on the cars - Outstanding. His trustworthiness - outstanding and was my number one criteria for a sales person. He definitely went above and beyond in helping me find the right car for the right price. Next car definitely - RMB Alpharetta for sure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much JF. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Jeff Twiggs and RMB Alpharetta provided the best...

Jeff Twiggs and RMB Alpharetta provided the best experience I’ve had purchasing a car. It was truly a no hassle transaction, from finding a car that had everything I wanted to the negotiations. They worked with me to make sure I left a satisfied customer. On top of that, everyone was very friendly and professional. Excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much wyatt m.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Vadim Russu is wonderful!

Vadim changed my opinion of car salesmen. He was professional and went above and beyond. The whole process was seamless and the first enjoyable experience I have ever had when purchasing a car. Thanks to everyone at RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My first Benz

After many years of my friends telling me to get a Benz, I got one . . and I'm so glad I was welcomed to it by John Sauer. He made this trade-in easy and seamless .. which is exactly what I wanted . . thank you for your professionalism . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Navid. We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We hope to see you again in the future! Sincerely, RBM of Alpharetta

Vadim Russu has changed my mind about car salesmen. He...

Vadim Russu has changed my mind about car salesmen. He was very professional and went above and beyond. Everyone at RBM was great to work with. They have my business from now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mrsflip728, for the wonderful review. We are pleased to hear that Vadim took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Great experience with RBM Alpharetta

I have been considering trading in my E350 sedan. So I contacted my good friend, Kim Cates who has been my service advisor for over 30 years. I told her I was interested in buying a certified pre-owned GLE but was concerned about social distancing because of my wife's health issues. She immediately put me in touch with Vadim Russu who was sensitive to my concerns and dealt with me over the phone and through email for my purchase. It was a seamless transaction and very efficient. I want to thank Kim and Vadim for their quick response and willingness to work with me through these difficult times. Thanks also to Romona Razavi who was extremely helpful with the financing. All in all a very professional experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mike Kaufman. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Kyle and Tom are great!

My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had all of the information I needed to make a confident purchase of a CPO Mercedes. They gave me a fair value for my trade-in. Every staff member I encountered was friendly and helpful. Tom in finance was quick and pleasant. I have been to a lot of dealerships over the years and I can safely say that RBM of Alpharetta has the most authentic staff members of any of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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