Skip to main content

RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Second Time Customer! Jeff Twiggs is great!

Excellent customer experience - just like the first time! Jeff helped me decide between a few different options. His knowledge and level of service were exceptional and he didn't pressure me at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks JaadNicholas! We greatly appreciate the kind words and thank you for your business. We are so glad to hear that Jeff provided you with an excellent buying experience. Your satisfaction is our top priority, so let us know if we can help with anything else moving forward. Happy driving, RBM of Alpharetta

Purchase of new GLC 300

Was very pleased with service and support recd starting from build your own car with selection of features, clear road map and status update for production and delivery. Rich Alder was knowledgeable, responsive and always ready to help. Thanks to Diane for introduction to car features - learned few new things. All the best and keep up the good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Rajesh! We really appreciate the kind words and thank you for your business. We're delighted to hear that our team could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great buying experience with Andy Sayers

Just bought my first Mercedes and had an extremely stress free and pleasant experience with RMB of Alpharetta and Andy Sayers. He was very professional and knowledgable. There was no pressure whatsoever. Would highly recommend working with him and RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, CToth, for the kind words about RBM of Alpharetta. We're delighted to hear that Andy took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

My husband and I purchased a GLC3000 from Dan Berry at...

My husband and I purchased a GLC3000 from Dan Berry at RBM of Alpharetta yesterday. Dan was very professional and polite and not the least bit pushy. He did everything he could to accommodate us. We both would definitely recommend Dan to all of our friends. Although we live in Buckhead, Dan was worth the drive !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Ellenison. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan could provide you with a professional and engaging buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Kyle Edson was very helpful and patient as I shopped for...

Kyle Edson was very helpful and patient as I shopped for a new vehicle. He answered all my questions and continued to work with me until I found the perfect vehicle. I highly recommend Kyle and RBM of Alpharetta for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, catpotion We are thrilled to hear that Kyle provided you with the high quality experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Inquired about a C class Mercedes I found on line and...

Inquired about a C class Mercedes I found on line and David Wang quickly helped me by answering questions, pointing out things I did not know, and made the buying process so quick, easy, and enjoyable. Very impressed with his efforts and kindness. Will be back again next year to buy another car from him. All of the other staff that helped pull things together were so friendly and enjoyable to work with also! If you need a car, make sure you call David Wang and get will take good care of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Will for the wonderful review. We are pleased to hear that David took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you again in the future. Sincerely, RBM of Alpharetta

Amazing Service RBM of Alpharetta

I can't say enough great things about RBM of Alpharetta. Everything from service to sales has always been great experiences. Bill Favini has been our sales person for years and has always done amazing job for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope that Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

first car

my parents and I just purchased my first car and we bought it from Reza fro, RBM. I had multiple questions both in person and through e mail and Reza was both prompt and very informative. I will definitely be a life long customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, 22tfitzgerald, for the wonderful review! We are pleased to hear that Reza took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta

Outstanding Customer Service!

John Sauer is friendly, patient, and very professional. He is very knowledgeable and took the time to show us a number of vehicles. This is my first Mercedes and my husband and I will definitely give John and RBM our repeat business. I would highly recommend RBM and John Sauer to my friends and family. I am a very happy, satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much rgabramson14! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

We recently purchased our new Mercedes from Raza Azizi at...

We recently purchased our new Mercedes from Raza Azizi at RBM in Alpharetta and from start to finish it was a real pleasure to do business with them. We would highly recommend Raza and RBM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much mfitz5150! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta