Reviews
Excellent Sales Experience
John was extremely knowledgeable about the vehicle I bought. He was patient and worked within my budget. At no point did I feel any pressure from John to close the deal or sell me any upgrades. When I left both John and another employee spent all the time needed to understand the options
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Chas! RBM of Alpharetta is delighted to hear that John provided you with a professional buying experience. Your satisfaction is our top priority, and we look forward to seeing you again in the future! Happy driving, RBM of Alpharetta
RBM Alpharetta delivers a VIP experience at every turn.
I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal Mercedes expert with genuine insight, and he will go above and beyond to deliver luxury at every turn (no pun intended). Not only is he professional, but he's been an outstanding communicator in answering follow-up questions. I wish every shopping experience could be as seamless as it is at RBM Alpharetta! I'd strongly recommend them to anyone for a purchase you can feel great about.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Ashley B.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
We are very pleased, and probably will be back again for...
We are very pleased, and probably will be back again for another purchase. He was available to help us with question and made the purchase easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, gimartin2525! We are thrilled to hear that John provided you with the high quality buying process you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Andy Sayers and the team at RBM of Alpharetta are...
Andy Sayers and the team at RBM of Alpharetta are fantastic. Purchasing our new Mercedes was a great experience. Emails, texts and emails were addressed timely adding to making the process stress free. There is a clear dedication to delivering a first class experience. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Chite2358. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Made easy
Easy efficient process. John was very helpful and knowledgeable about the car. He worked hard to earn my business. Once a deal was agreed to the process ran very smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Super Fly! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
My husband and I were told about RBM from a fellow church...
My husband and I were told about RBM from a fellow church member. And they told us they would take good care of us and they did!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, lavondasymonds, for taking the time to share your experience with us! We greatly appreciate the kind words, and we are so glad to hear that our team was able to provide you with an excellent experience. Sincerely, RBM of Alpharetta
Great experience!! Reza was amazing to work with and was...
Great experience!! Reza was amazing to work with and was always available for any questions I had. The overall interaction was smooth and pressure free. I would definitely use Reza again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rourkey42, for the wonderful review. We are pleased to hear that Reza took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Decades of Excellence
I just bought my new 2020 "Retirement" CLS 450 Mercedes from RBM of Alpharetta and could not be more pleased with the entire experience, from order to delivery. First let me say the relationship started back around 2001 when I began having all service done on my then new 2001 E Class by RBM of Roswell. My current Sales Executive, Dan Berry, took care of me all those early years in his prior role as a Service Professional at that location. Dan of course is the consummate professional and I followed him to RBM of Alpharetta for the continued MB exceptional service experience. Neither Dan nor the dealership have ever let me down. I hope he didn't mind enduring my almost twenty years before I moved on from being a service only to a sales customer, but of course he always said "whenever you're ready, just let me know..." in the most sincere manner. RBM of Alpharetta will continue to receive my business and I gather from other reviews here, that I am not alone in my opinion of the great job and MBUSA experience they deliver.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Bruce! RBM of Alpharetta greatly appreciates your business and the kind words. We are elated to hear that Dan is always able to provide you with an excellent, professional buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great service for several years now
I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service advisor. No hard pressure, just the facts about service needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and business! We hope Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Reza was a true pleasure to work with!!
The dealership is relaxed and very professional. I worked with Reza during my car buying experience and he made it very simple and enjoyable! I would definitely recommend Reza to anyone!! Thanks Reza
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase