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RBM of Alpharetta

(6,438 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Excellent experience with Steve Byrd at RBM

I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accommodating, and friendly. On another occasion, Steve promptly returned our telephone call during our Out-of-State trip and answered all of our questions with our vehicle. It is a real pleasure working with him as a Service Advisor through all these years! Thank you Steve Byrd and RBM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Excellent Service Dept - Steve Byrd

I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accommodating, and friendly. On another occasion, Steve promptly returned our telephone call during our Out-of-State trip and answered all of our questions with our vehicle. It is a real pleasure working with him as a Service Advisor through all these years! Thank you Steve Byrd and RBM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you skargas for the kind words about RBM of Alpharetta! We're delighted to hear that Steve took excellent care of you, and made you feel welcomed. Your 100% satisfaction is our priority, and we do our best to ensure your service experience is professional. Happy driving! RBM of Alpharetta

Personal & efficient

The people at RBM were warm and personable and made us feel like they were working together with us to give us the best possible deal. They took time to provide a test drive, explain the details of the car and financing. They even gave us a free service visit because they were short handed and we had to wait a little longer than normal to sign the paperwork. All around good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Richard.Critelli. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Patient & Helpful

Vadim was very helpful in finding the right car for me. I went with my eye on one car, but when I got there, I decided I liked a different car. Vadim was very patient with me and really worked with me to find exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much khubbard! We are glad to hear that Vadim took excellent care of you during your visit, and we thank you for your business. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Dan was so helpful during this stressful time. I felt...

Dan was so helpful during this stressful time. I felt health and safety were on the forefront of our interaction to get our GLE350. He was wonderful. Ramona in the financing area was tremendous as well. Loved the dealership and Dan and Ramona!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much rrg123! We are very happy to hear that Ramona and Dan provided you with a safe and enjoyable buying experience. If there is anything else we can do for you in regards to your new car, please, let us know. We'd be more than happy to assist. Happy driving, RBM of Alpharetta

Easy and quick!

Vadim and Lisa made this a quick and easy experience! During these days of covid-19 , they were considerate, clean and safe. Everything was clear and easy to understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much JudithA! RBM of Alpharetta truly appreciates the wonderful review. We are so glad to hear that Vadim and Lisa were able to provide you with a trouble-free experience. We hope to see you again for service! Happy driving, RBM of Alpharetta

Cleans and nice environment , friendly staff and good...

Cleans and nice environment , friendly staff and good selection of inventory. John Sauer offers a great customer service and he is honest, he responds quick all your questions and explains very well if you have any concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you grisnadia! We really appreciate the kind words, and thank you for your business. We are delighted to hear that John provided you with an engaging buying experience. We wish you all the best! Happy driving, RBM of Alpharetta

Fantastic Transaction

Bill did a great job of taking care of my family. People at RBM are honest and that’s why when I was told I didn’t need to spend any money on servicing my wife’s old car, I decided to buy her a new car from RBM. Bill was super knowledgeable and worked out an incredible deal for me. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Ron! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Bill could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

This was my husband and I’s first experience with RBM of...

This was my husband and I’s first experience with RBM of Alpharetta and we enjoyed absolutely every moment. All of my thanks to Jeff Twiggs; exceptional customer service and made the, admittedly normally rough, process of buying a car an absolute dream.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Taylornelson2021! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Jeff took excellent care of you on your visit, and we congratulate you on your new car! We hope to see you again for service. Sincerely, RBM of Alpharetta

While Andrei Bucatari was out on vacation Kim Cates made...

While Andrei Bucatari was out on vacation Kim Cates made sure my service was done quickly and safely during the start of this pandemic. Andrei took the time to make sure everything was done perfectly when he returned. Always appreciate my treatment at RBM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you JC3! We really appreciate the kind words, and thank you for your business. We are delighted to hear that Kim was able to provide you with a safe, professional service experience. Happy driving, RBM of Alpharetta