RBM of Alpharetta

Great dealership. Jeff Twiggs was very professional and provided me the best car buying experience. His knowledge and communication was very detailed and thorough. I will recommend anyone in the market for a Mercedes Benz to go to RBM of Aloharetta and ask for Jeff Twiggs. I'm very happy with my purchase and Jeff did a phenomenal job.

Kyle made our entire car shopping experience as pleasant as we have ever had. We are usually ready to leave as soon as we enter the dealership door, but not this time. Kyle listened to our wants and needs and acted upon finding them. We were very pleased and will come back to Kyle for our next purchase.

Steve Byrd is my Service representative and he is fantastic. He is very responsive, caring, honest and professional. My car is a 2003 and he has kept it in tip top shape. I will never own a car other than Mercedes, and may never need to replace this one based on Steve and his crew keeping the car running and looking like new.

Prior to purchasing my 3rd Mercedes, I went online and looked at Mercedes dealerships by my home and around my job. I saw two vehicles one at RBM of Alpharetta, a 2016 with around 60K miles and one at Mercedes of Buckhead a 2015 with around 60K. I thought I would go take a look at both vehicles on the weekend but just decided to look at one on the way home at RBM of Alpharetta. I took the car for a test drive with Rich and then sat down to discuss the vehicle details. Upon doing so I was told the vehicle was a 2015. At that time due to the price difference of more than $1250 less with Buckhead, I told Rich I would wait to test drive the other car with Mercedes of Buckhead. Rich then asked for the listing and pulled the vehicle with MB of Buckhead up by vin on his system. Rich compared the both cars and they had the same features. Then I asked could they match the price since the cars were basically the same. He said he would try and speak with the Manager. While waiting over 15 minutes he came back to me and said " Do you really want a Northern car?" I haven't done car sales but I just expected more from a Dealership that was highly rated online. I thought they would not only match the price but try and beat it. The Vehicle stock no. M67069A is still there unsold weeks later at the same price. Needless to say I'm not a big fan of RBM of Alpharetta and will be telling everyone I know about my experience.

Steve Byrd at RBM is great. He is very professional and has a pleasing personality. His work is effective, and efficient. I enjoyed doing business with Steve!

Our experience was top notch from start to finish. Jeff Twiggs went above and beyond in every aspect of the sale!!! Will refer friends and family!!!

Courteous ,friendly, knowlegable sales person.A pleasure to deal with. Finance lady was competent and friendly , not pushy about products I did not want. Overall experience was outstanding.

Steve Byrd at RBM of Alpharetta is easy to get in touch with. He also lets me know what I need done on my car and cost. He is very friendly and accommodating. I’ve had a fantastic experience with the whole team.

The buying experience was absolutely great! The salesperson was personable and professional. He communicated clearly and was very good with follow through. And, the purchase price gave us an exceptionally great value. We’re very satisfied.

Steve Byrd at RBM of Alpharetta is easy to get in touch with. He also lets me know what I need done on my car and cost. He is very friendly and accommodating.