RBM of Alpharetta

Turned dread into joy! My wife got her dream car and I got a good fair deal absent the usual haggling and B.S.! Really like the courtesy and care shown by everyone!

Appreciated speaking with Terri over the phone. She was very professional and was willing to make time to assist me!! Thank you so very much.

My salesperson Jeff Twiggs was the absolute best salesperson that I have ever had the pleasure of dealing with. He was very professional and was able to meet my needs in terms of the vehicle that I was interested in purchasing. Lisa Brennan of finance was also wonderful in taking care of me. Since I don’t have much space left, I would definitely recommend RBM of Alpharetta!!

Jeff was awesome. Very helpful! Process was very smooth. He helped me find a car I am very happy with. He was very easy to work with.

Vadim Russu created an exceptional car buying experience for me in my recent purchase of a Mercedes E-300 at RBM of Alpharetta. I was very impressed with his incredible depth of product knowledge regarding Mercedes models and his genuine interest in meeting and exceeding his customer’s expectations. His pleasant personality and his thorough attention to detail throughout the process, from the test drive to the purchase, resulted in a truly enjoyable car buying experience for me. Special thanks also go to Sharon Thompson, the amazing Financial Services Manager, who helped me navigate the intricacies of my trade-in and purchase paperwork, with excellent advice regarding extended warranties as well. Last but definitely not least, Product Concierge Diane Evans was beyond awesome in her flawless presentation of all the features in this stunning E-300! She is an exceptional instructor. She clearly demonstrated the many technology systems and performance features in an easy-to-understand manner. Everyone at RBM of Alpharetta was genuinely dedicated to providing excellent customer service throughout this process, from initial window shopping of their vast array of cars to the final presentation of my new car keys to me. They even had my new car ready for me to drive off with a big beautiful red bow on top because it was during their Winter Event Sale!

Ramona did a great job for matching discounts from other dealerships when I show the proof. Love the car I got and hope the service RBM offers will also impress me in the future.

My sincere thanks to Kim Cates, Dan Berry and Lisa Brennan for a completely enjoyable experience. This is why we keep coming back. Thanks for everything!

I had the fortunate opportunity to work with John and RBM to purchases my first Mercedes. John took the time to explain everything in detail. John is extremely honest and takes his job very serious. Great customer service that's often hard to find. He delivered my car from GA to Tampa FL ....personally. Who does that! Incredible experience!!! I will continue to buy from John for many years to come. If you are looking to buy a Mercedes, you should give John a call. Thank you John and RBM - Paul Ramos

Bill Favini truly helped me focus in on the model which fit my driving style (lead footed!) and my criteria (3 liter, stylish and within budget). We’ve been M-B owners for years so he was able to relate me to the newer models’ features including power, torque and handling in a way I could compare and hone in in on the model best suited. I was candid and a bit aggressive in constraining our time to be most relevant to my search. Bill did not disappoint as he guided me thru the best inventory of options then took me for a test drive that went as deeply as I needed to narrow my choices. Very efficient was the whole process. He did not pressure me but was patient and kept pace with my process. We met calmly and negotiated a deal that I believe was fair and below market price. Grateful for him guiding me to an informed decision. Then when I told him the C450 AMG sport coupe was a gift for wife he laid out the red carpet literally (black) in the showroom for me to bring my wife in later on for the huge surprise. Tears of joy on her face will remain forever unforgettable! Thanks to Bill for the smooth process and good deal of a great car! His follow up with my wife and me has been indicative of professionalism and care.

Kyle Edson of RBM of Alpharetta did a great job helping me with a Pre-Owned GL450. Absolutely love the car and Kyle did a great job with everything!!!