Reviews
Excellent sales experience at RBM Alpharetta!
We had an excellent sales experience with Rich Alder! Bought the new GLB right off the showroom floor- Rich and the team were efficient and made the process easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you jac0. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Best car buying experience ever...
Working with Kyle Edson and the CPO Team at RBM of Alpharetta was the easiest car buying experience that I have ever had. We wanted a specific car which we found difficult to locate and after talking to Kyle he found it for us at a price lower than we expected and gave us a great value for our MB trade-in. Super easy, very professional and personable. Totally no pressure. Would highly recommend both Kyle and the dealership without reservation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Remarkable experience!!
Working with Kyle Edson and the CPO Team at RBM of Alpharetta was the easiest car buying experience that I have ever had. We wanted a specific car which we found difficult to locate and after talking to Kyle he found it for us at a price lower than we expected and gave us a great value for our MB trade-in. Super easy, very professional and personable. Totally no pressure. Would highly recommend both Kyle and the dealership without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bob M. for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Great experience working with Kyle Edson over at RBM of...
Great experience working with Kyle Edson over at RBM of Alpharetta. Kyle made us feel comfortable from the beginning and made sure all of our questions were answered. I highly recommend Kyle and the entire team at RBM. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Andre. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Working with Sheaffer was a seamless transaction. Top...
Working with Sheaffer was a seamless transaction. Top notch service and a pleasure to deal with! I would recommend Sheaffer and the team at RBM to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, nhalelaw! We are thrilled to hear that Sheaffer provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Ramona Razavi is amazing!
Bought my 2nd Mercedes from Ramona in the past 2 years. She is the most detailed, knowledgeable and patient salesperson that I have ever worked with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope that Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
First Class!
Great experience. Kyle Edson was knowledgable, responsive and a good listener. He made the car buying experience a pleasure. Not the closest dealer to my home but worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mike for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Five stars for Rich Alder and RBM of Alpharetta
Rich Alder got us the brand new Mercedes GLB (off the showroom floor) and was able to do the delivery for us the same day. They were slammed that day, but we were able to get the exact car we wanted at a very reasonable price, and had fun hanging out with him too! Finance we equally painless and enjoyable. A great experience all around, and we love our new GLB!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, jscheidt, for the kind words about RBM of Alpharetta. We're delighted to hear that Rich took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLB, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
No pressure experience when dealing with Kyle Edson
First time we have felt no pressure in buying a car! Kyle Edson did such a great job in showing us the latest technology and made the whole process so easy that we went ahead and traded our car before heading back to Florida.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, ralph fernandez! We are thrilled to hear that Kyle provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Purchased used car
Great experience at this dealership. Rich was easy to work with and very fair. Car was very clean and presented well. Process of buying the car was very fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bcdew. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta