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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Excellent Experience

After my best friend experience I decided to switch from Lexus to Mercedes. Mrs. Moss went to work and found the best car in my price range. The financial manager, Lisa, also went above and beyond to get the best rate. Gwen Moss walk me through whole process from beginning to end. If you want the best experience and best price go to Gwen Moss at RBM at Alpharetta. Thank you again, Gwen Moss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Nyasha28! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Gwen and Lisa took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Recent purchase

Gwen at RBM Alpharetta was a pleasure to work with. She was honest and most important straight forward. Not the typical “ sales “ person. I would highly recommend RBM and Gwen !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Sean We are thrilled to hear Gwen provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Amazing and Thorough

Bill Favini made our car buying experience absolutely wonderful. He was genuine, honest, kind, patient, down to earth and extremely knowledgeable! We couldn’t have asked for a better person to help us with our purchase. He is truly excellent/a gem!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much MJandDJ. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Bill could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Best Car Buying Experience Ever - We’ll Be Back!

The first person you encounter at a car dealership sets the tone for your entire experience. From the moment I entered the dealership, Mary Brown made me feel like I was home, in a relaxing and warm environment. She really set the tone for our experience at RBM. Dan Berry was the ultimate professional, answering our many questions and treating us with respect, care and humor as we connected over cars and our favorite music. My wife and I had met Dan several years prior and I had made him a promise to purchase a car from him prior to some medical difficulties I had - it was nice to finally fulfill that promise, which would have not happened had it nor been for Lisa Brennan. She worked financial miracles for us and really went above and beyond the call of duty on our behalf, taking the time to get to know us on a personal level. To complete our amazing experience, we were fortunate enough to work with Sharon Thompson who we enjoyed dealing with because of her humor and efficiency. All in all, the best car buying experience I’ve ever had. My wife and I will definitely be back for future purchases!p

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent and Thorough Service

Bill Favini made our car buying experience absolutely wonderful. He was genuine, honest, kind, patient, down to earth and extremely knowledgeable! We couldn’t have asked for a better person to help us with our purchase. He is truly excellent/a gem!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

My salesman, Reza Azizi, was sharp, on point and extremely efficient. The dealership was in near perfect condition. Highly recommended. I dealt with the used car side.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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RBM Mercedes CLS 450

I really enjoyed the entire Mercedes buying experience. The team was attentive throughout the sales, finance and delivery process. Go see them and check out the great product line they have this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Engagment with Possitive Result

June 30, 2019 Larry and Mary Grace H. After thorough research, we found the S550 we were looking for at RBM. We came from out of state well prepared for the purchase negotiations of the terms and it was successful. Terri Reese made it happen with a friendly, professional style that was focused on my personal experience at RBM and driving home the car of my dreams. She and her team solved all of the obstacles in the purchase process and sent us home as very happy customers that will likely use them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Michelin Man #1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Outstanding service & Amazing Customer Experience!

I brought my car with a problem with backup camera. Fortunately, i had an extended warranty on the car. Carl worked with the warranty insurance company to deal with paper work, approval etc., that I didn't have to do anything. When I came to pick up my car a few days later, the problem was taken care of. The whole experience when I pulled in for the service until i picked up my car was amazing. I will recommend Carl and RBM of Alpharetta for all your future needs. Thanks Carl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, MuthuA! We are thrilled to hear Carl provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Amazing service

Stellar service and could not ask for a more professional experience. Vadim Russu was my point and exceeded my expectations. Super responsive, knowledgeable and always with a smile. Class act. Looks like you may have a customer for life now :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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