Reviews
Amazing
Stellar service and could not ask for a more professional experience. Vadim Russu was my point and exceeded my expectations. Super responsive, knowledgeable and always with a smile. Class act. Looks like you may have a customer for life now :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you PC. We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Excellent Service
I unexpectedly totaled my vehicle and the idea of having to purchase another car was daunting. Andy made it extremely easy and did not pressure me in any direction. There were two cars that I was interested in and he gave me positive and negative thoughts about each one and allowed me to make my own decision. I would highly recommend RBM Alpharetta and especially Andy Sayers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Wayne Shaw! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Amazing experience!
I am a new Mercedes buyer, I came in looking to buy a used car. John did a amazing job, he was quick and effective getting us the best deals possible there was not a single moment where the staff here in Alpharetta was anything less than Hospitable. I am looking forward to being a long time customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Jessica. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear John could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great Dealership
Thank you so much for finding the perfect car for me. I love it and I would definitely come back to RBM of Alpharetta. Ramona Razavi was my sales rep and she worked very hard and was always one text away if I had any questions. Even after my purchase she is still someone I would call if I had any questions. Overall a great experience for buying my first car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much mwelton. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
E400 Purchase
This is the second car I have purchased at RBM. I am from out of state and I purchased my E400 from Dan Berry. Dan was the seller of my first car in 2014 and I chose to contact Dan again. With both transactions, Dan was very professional, responsive and considerate. I bought the car site unseen and even though I wanted a white one he convinced me that the Selenite was a great color and that I would be happy with it. He was correct. I very much like it. Tom Ahern was equally competent and professional. I would buy another car from RBM and Dan and that pretty much says it all!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Thank you Bob W. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan and Tom could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Another Great Experience with Andy Sayers and RBM!
We just purchased our second Mercedes S-Class from Andy Sayers and could not be happier. He always goes to great lengths to get you the car you want. Really appreciate his knowledge and friendly approach. It's truly the best buying experience we have had when buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Mike Laczynski! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Kyle Edson is the BEST!
If I could give more stars to Kyle Edson, I would easily give him 10! I went in with a folder full of details covering GLS 450 and 550. After six (!) test drives between two vehicles, Kyle kept his sense of humor, patience, and professionalism to the very end. Because of his knowledge, low pressure sales approach, HONESTY, and willingness to TRULY get me a wonderful deal, I left with a brand new GLS550. I give Kyle the highest of recommendations for future customers and will definitely refer friends and family to him for any future purchases! I also want to give a shout out to Lisa Brennan (our finance representative). She was welcoming, straight forward, and highly efficient. RBM of Alpharetta is privileged to have both Kyle and Lisa making their business successful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Beastie550 for the wonderful review. We are pleased to hear Kyle and Lisa took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Kyle Edson is the BEST!
If I could give more stars to Kyle Edson, I would easily give him 10! I went in with a folder full of details covering GLS 450 and 550. After six (!) test drives between two vehicles, Kyle kept his sense of humor, patience, and professionalism to the very end. Because of his knowledge, low pressure sales approach, HONESTY, and willingness to TRULY get me a wonderful deal, I left with a brand new GLS550. I give Kyle the highest of recommendations for future customers and will definitely refer friends and family to him for any future purchases! I also want to give a shout out to Lisa Brennan (our finance representative). She was welcoming, straight forward, and highly efficient. RBM of Alpharetta is privileged to have both Kyle and Lisa making their business successful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GLE Purchase
Andy Sayers is a true professional. My purchase experience was actually enjoyable! If you are buying a Mercedes there is no reason not to visit RBM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RBM of Alpharetta
Went to RBM after finding the used Buick Enclave we were looking for on some of the online car shopping sites. Right from the start our experience with Bill Favini was great. You don't think of looking for used cars at a Mercedes dealership, but he was very friendly, professional and knowledgeable. The car was in excellent condition as you would expect as a used car from this kind of dealership. Bill took us through the buying process and met with all of our wishes in completing the sale. I wouldn't hesitate to buy another used car from RBM if the opportunity came up again.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, bgradi. We are thrilled to hear Bill provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta