RBM of Alpharetta

I bought 4 new tires last year and somewhere got nails in both tires on the passenger side. Steve Byrd, my rep took really good care and replaced both tires.

I actually enjoyed my purchase experience with Andy and RBM. Not only is Andy fully knowledgeable on his product, he was professional in all aspects of my purchase. I was treated fairly all the way around and I am fully satisfied with my new GLE. If you are looking for a Mercedes in north Atlanta there is no reason to consider any other dealership. I am extremely happy with the Mercedes brand. My prior car was also a Mercedes and the service received at RBM is always outstanding. RBM is definitely on top of their game.

Sheaffer was very knowledgeable and professional, but at the same time low pressure which I like since most car salesman are not. It was the quickest and easiest purchase of a car that I/we have ever had. No long hours waiting in the salesman's office trying to work out a deal. I m very pleased with him and RBM overall. This was my first time experience with Mercedes and your dealership. P.S. Thanks to Susan Grace, who is a good friend of my wife for years, for a ride to RBM.

This vehicle purchase with RBM was the best car buying experience I have ever had thanks to my sales consultant, Kagan Scott! There was never a moment when I felt any pressure to buy. The culture here is one of friendly professionalism - from Leah's genuinely friendly "first impression" at the welcome desk to Kagan's patience and help during the selection and purchasing process, to Tom in finance who made this dreaded aspect of the process so quick and pressure free, to Elisabeth who set up our iphones and explained the use of the auto's features - I was truly impressed! I won't ever buy another car anywhere else.

My wife and I were in the market for a new GLS 450. We first shopped at another dealership. While they were very polite they didn't have what we were looking for in color and features. It was at the end of the model year and inventory was limited. We left that dealership feeling we might need to compromise on this vehicle. The next day we visited RBM of Alpharetta and met with Vadim Russu. Vadim was exceptional to work with. He showed us what was in their inventory. Once again the exact car we were looking for was not in the inventory. That was not a problem for Vadim and RBM of Alpharetta. Vadim found our car at another dealership and 2 days later we are the proud owners of a new GLS 450 with the exact colors and features we were looking for. Exceptional customer service can come in many forms and Vadim and RBM of Alpharetta exceeded our expectations in every way!!!

My wife and I were in the market for a new GLS 450. We first shopped at another dealership. While they were very polite they didn't have what we were looking for in color and features. It was at the end of the model year and inventory was limited. We left that dealership feeling we might need to compromise on this vehicle. The next day we visited RBM of Alpharetta and met with Vadim Russu. Vadim was exceptional to work with. He showed us what was in their inventory. Once again the exact car we were looking for was not in the inventory. That was not a problem for Vadim and RBM of Alpharetta. Vadim found our car at another dealership and 2 days later we are the proud owners of a new GLS 450 with the exact colors and features we were looking for. Exceptional customer service can come in many forms and Vadim and RBM of Alpharetta exceeded our expectations in every way!!!

I worked with Ramona Razavi. She was great. Knowledgeable, patient, accommodating, reliable, and the best automobile sales person I have ever worked with. Ask for her.

My buying experience at RBM Alpharetta was exceptional thanks to my sales agent, Terri Reese. She answered all my questions; explained some of the features of the car and at no time did I feel pressured to buy. Terri helped me sort through a large inventory of GLC cars and found the perfect one to fit my needs. It was a totally pleasant experience.

My buying experience at RBM Alpharetta was exceptional thanks to my sales agent Terri Reese. She answered all my questions, explained some of the features of the car, and kept the whole process no pressure. Terri helped me sort through their inventory of GLC cars and found the perfect one to fit my needs.

Went to RBM after finding the used Buick Enclave we were looking for on some of the online car shopping sites. Right from the start our experience with Bill Favini was great. You don't think of looking for used cars at a Mercedes dealership, but he was very friendly, professional and knowledgeable. The car was in excellent condition as you would expect as a used car from this kind of dealership. Bill took us through the buying process and met with all of our wishes in completing the sale. I wouldn't hesitate to buy another used car from RBM if the opportunity came up again.