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RBM of Alpharetta

(6,437 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great buying experience

We have purchased from RBM in the past. Had a great experience then and an amazing one with this latest purchase. Bill Favini helped us find the perfect SUV. He did a great job. Love my new car and will buy my next one from RBM and Bill. He was very personable ,friendly and knowledgeable. Made our buying experience easy and fun. We will be returning customers. Great dealership . Barbara G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty, Barbara G! Congratulations on your new SUV, and we look forward to seeing you again in the future! We are beyond glad to hear of Bill Favini's kind traits. Happy and Safe Driving! RBM of Alpharetta

Leasing a Mercedes

I went to RMB Mercedes in Alpharetta as a referred Costco customer, with my wife today. We were actually planning to buy a low mileage e class. We met Vadim at the planned meeting time. He was a super nice salesperson. Very help full. He showed us as many old and new E series as well as C-sereis cars. We decided to drive a new C 300 and liked the vehicle a lot. He explaind the pro and con of leasing vs. buying. The car will be for my wife, who opted for leasing a new 2019 red C 300 with a veru few miles in the odo. He helped to fill the leasing forms, upload the App in my wife's iPhone and introduced me to his supervisor and the Accounting person. We drove out with a new Mercedes as a very happy customer. I also got a Mercedes cap and my wife got an Mercedes umbrella as gifts. Van as well as other persons I came in contact to were all very professional and helpful. This was my 13th auto purchase and today's expereince was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Asok, we are glad to hear how helpful Vadim has been in the process of purchasing your new C-300! Thank you for complimenting the entirety of the RBM of Alpharetta dealership, as well! Congratulations, and Happy Driving! RBM of Alpharetta

Best car buying experience

Andy from RBM of Alpharetta was amazing. He made sure that our car buying experience is excellent. He worked with us so patiently and was so happy to see us. First time in my life, car buying was so easy and fun. All thanks to Andy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sukalpadixit, congratulations on your new car! We are glad Andy made purchasing your new vehicle such a positive experience! Thank you for the positive feedback on Sharon, as well! Happy and Safe Driving! RBM of Alpharetta

Mercedes-Benz - 'The Best or Nothing'

Had a great experience at RBM of Alpharetta. They have very attractive lease options, the best in town. I communicated will all MB dealers in the Georgia state area. Once you buy or lease and finish signing paperwork, they detail the car for you and put it in the showroom with a nice big bow. You then have a personalized assistant spend time describing the features of your new car. Attention to detail and going above and beyond is much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, lovetheatl! Thank you very much for your wonderful review! We take pride in how we deliver our customer's dream cars! We hope to see you again soon! Happy driving! Sincerely, RBM of Alpharetta

Purchased Pre-Owned Mercedes Benz from RBM

Bought a pre-owned MB from RBM and worked with Kyle Edson who was awesome. Very transparent and let me see all records, inspections and reports on the car that I asked for. It was refreshing to work with an open and honest sales person like Kyle. The whole experience was great. Also like how RBM puts everything on their website for you to review before visiting in person. Everything on the website was accurate and correct. No bait & switch and no surprises. Sharon Thompson in Finance was great and took good care of us quickly. I highly recommend RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much E350 Guy. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle and Sharon could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

S class purchase

Pam Banda and the entire team at RBM Alpharetta did an outstanding job with my special order and delivery. They were super responsive to all my questions and made sure that everything was taken care of immediately. If you are shopping for a Mercedes I can assure you that will be treated well at RBM of Alpharetta and especially by Pam Banda. Sales Manager Donnie Moore was outstanding in helping make the purchase go smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much S63 Coupe. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Pam and Donnie could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great service from kyle

I could easily go to a much closer Mercedes dealership (I’ve looked at shopped at others before) but rather drive further for the excellent service from the sales person - Kyle. As long as I’m in the Atlanta area - I won’t go anywhere else to buy a Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Amazing Experience

We bought a pre-owned Mercedes and worked with Kyle Edson. He was absolutely amazing. Kyle is not only very knowledgable but an extremely nice person. We also worked with Sharon and she was awesome. Great experience. Highly recommend Kyle and RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Kim S for the wonderful review. We are pleased to hear Kyle and Sharon took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Mercedes-Benz - 'The Best or Nothing'

Had a great experience at RBM of Alpharetta. They have very attractive lease options, the best in town. I communicated will all MB dealers in the Georgia state area. Once you buy or lease and finish signing paperwork, they detail the car for you and put it in the showroom with a nice big bow. You then have a personalized assistant spend time describing the features of your new car. Attention to detail and going above and beyond is much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David is excellent

My family have been working with David Wang for several years. He is extremely helpful in select the right vehicle for the different stages of needs. David goes out of his way to find us the exact model we wanted and always provides great advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta