Reviews
Great buying experience
We have purchased from RBM in the past. Had a great experience then and an amazing one with this latest purchase. Bill Favini helped us find the perfect SUV. He did a great job. Love my new car and will buy my next one from RBM and Bill. He was very personable ,friendly and knowledgeable. Made our buying experience easy and fun. We will be returning customers. Great dealership . Barbara G
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty, Barbara G! Congratulations on your new SUV, and we look forward to seeing you again in the future! We are beyond glad to hear of Bill Favini's kind traits. Happy and Safe Driving! RBM of Alpharetta
Leasing a Mercedes
I went to RMB Mercedes in Alpharetta as a referred Costco customer, with my wife today. We were actually planning to buy a low mileage e class. We met Vadim at the planned meeting time. He was a super nice salesperson. Very help full. He showed us as many old and new E series as well as C-sereis cars. We decided to drive a new C 300 and liked the vehicle a lot. He explaind the pro and con of leasing vs. buying. The car will be for my wife, who opted for leasing a new 2019 red C 300 with a veru few miles in the odo. He helped to fill the leasing forms, upload the App in my wife's iPhone and introduced me to his supervisor and the Accounting person. We drove out with a new Mercedes as a very happy customer. I also got a Mercedes cap and my wife got an Mercedes umbrella as gifts. Van as well as other persons I came in contact to were all very professional and helpful. This was my 13th auto purchase and today's expereince was the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Asok, we are glad to hear how helpful Vadim has been in the process of purchasing your new C-300! Thank you for complimenting the entirety of the RBM of Alpharetta dealership, as well! Congratulations, and Happy Driving! RBM of Alpharetta
Best car buying experience
Andy from RBM of Alpharetta was amazing. He made sure that our car buying experience is excellent. He worked with us so patiently and was so happy to see us. First time in my life, car buying was so easy and fun. All thanks to Andy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sukalpadixit, congratulations on your new car! We are glad Andy made purchasing your new vehicle such a positive experience! Thank you for the positive feedback on Sharon, as well! Happy and Safe Driving! RBM of Alpharetta
Mercedes-Benz - 'The Best or Nothing'
Had a great experience at RBM of Alpharetta. They have very attractive lease options, the best in town. I communicated will all MB dealers in the Georgia state area. Once you buy or lease and finish signing paperwork, they detail the car for you and put it in the showroom with a nice big bow. You then have a personalized assistant spend time describing the features of your new car. Attention to detail and going above and beyond is much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, lovetheatl! Thank you very much for your wonderful review! We take pride in how we deliver our customer's dream cars! We hope to see you again soon! Happy driving! Sincerely, RBM of Alpharetta
Purchased Pre-Owned Mercedes Benz from RBM
Bought a pre-owned MB from RBM and worked with Kyle Edson who was awesome. Very transparent and let me see all records, inspections and reports on the car that I asked for. It was refreshing to work with an open and honest sales person like Kyle. The whole experience was great. Also like how RBM puts everything on their website for you to review before visiting in person. Everything on the website was accurate and correct. No bait & switch and no surprises. Sharon Thompson in Finance was great and took good care of us quickly. I highly recommend RBM of Alpharetta!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much E350 Guy. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle and Sharon could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
S class purchase
Pam Banda and the entire team at RBM Alpharetta did an outstanding job with my special order and delivery. They were super responsive to all my questions and made sure that everything was taken care of immediately. If you are shopping for a Mercedes I can assure you that will be treated well at RBM of Alpharetta and especially by Pam Banda. Sales Manager Donnie Moore was outstanding in helping make the purchase go smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much S63 Coupe. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Pam and Donnie could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great service from kyle
I could easily go to a much closer Mercedes dealership (I’ve looked at shopped at others before) but rather drive further for the excellent service from the sales person - Kyle. As long as I’m in the Atlanta area - I won’t go anywhere else to buy a Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Amazing Experience
We bought a pre-owned Mercedes and worked with Kyle Edson. He was absolutely amazing. Kyle is not only very knowledgable but an extremely nice person. We also worked with Sharon and she was awesome. Great experience. Highly recommend Kyle and RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Kim S for the wonderful review. We are pleased to hear Kyle and Sharon took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Mercedes-Benz - 'The Best or Nothing'
Had a great experience at RBM of Alpharetta. They have very attractive lease options, the best in town. I communicated will all MB dealers in the Georgia state area. Once you buy or lease and finish signing paperwork, they detail the car for you and put it in the showroom with a nice big bow. You then have a personalized assistant spend time describing the features of your new car. Attention to detail and going above and beyond is much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David is excellent
My family have been working with David Wang for several years. He is extremely helpful in select the right vehicle for the different stages of needs. David goes out of his way to find us the exact model we wanted and always provides great advice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta