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RBM of Alpharetta

(6,435 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Dan the Man Berry scores again

Dan Berry recently helped us buy our 4th Certified Used Mercedes from RBM of Alpharetta. This one was a beautiful 2016 GLK for my wife’s sister. Dan is an extremely knowledgeable, no pressure salesperson who immediately puts his customers at ease. He takes the time to find out what you want and what you need. This latest purchase was just as smooth and painless as all others and my sister-in-law loves her pristine new GLK. Paul Giles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Quick & painless

Andy helped me out in trading my Audi in for a 4runner. This dealership handles cars other than Mercedes everyone in a while. Quick, painless and easy deal! Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Brookelewis244. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

RBM Alpharetta!!

I purchased a new GLC 300 from RBM Mercedes Benz of Alpharetta. Great experience!! Dan was very knowledgeable and professional. Thank you for such awesome experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RBM Alpharetta

I can’t say enough about Kyle Edson! He was friendly, knowledgeable & a pleasure to work with on the purchase of my ‘14 Toyota Sequoia. He came into work early to meet me & what I appreciated most was his patience & no pressure attitude. Lisa in the finance dept was also a delight. Super nice & made everything smooth & easy! The general sales manager Peter even sat down to chat for a few minutes about a friend of his that owned a Toyota. My experience at RBM Alpharetta was top notch! Thanks Kyle for an exceptional car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you akins6. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

OMG GWEN

Gwen Moss was very knowledgeable in all the options Mercedes of Alpharetta has to offer. She helped me analyze my situation and placed me in a better position as a car buyer with financing. I would highly recommend her as a salesperson as she was patient and allowed me to ask any and all questions until I was comfortable with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Okevia. We really appreciate the kind words and thank you for your business. We're delighted to hear Gwen could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great experience at RBM of Alpharetta

I found the sales transaction, including dealing with their Finance team very easy and upfront. Ask for Terri Reese, she took care of many details and got the deal I was looking for. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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RBM Alpharetta - Andy Sayers

RBM Alpharetta - I recently leased my 3rd Mercedes, the last two times I worked with Andy Sayers at RBM Alpharetta. Andy is a pleasure to work with, will find the right vehicle for you and will get you the best deal available. It would be hard to find a better salesperson working hard to get you into the right vehicle at a fair price !!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RBM Alpharetta - Andy

RBM Alpharetta - Andy Sayers I recently leased my 3rd Mercedes, the last two times I worked with Andy Sayers at RBM Alpharetta. Andy is a pleasure to work with, will find the right vehicle for you and will get you the best deal available. It would be hard to find a better salesperson working hard to get you into the right vehicle at a fair price !!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

Great experience at RBM of Alpharetta

Friendly staff across the board. I found the sales transaction, including dealing with their Finance team very easy and upfront. Ask for Terri Reese, she took care of many details and got the deal I was looking for. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much SMV. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Terri could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Top Notch Dealership

For months now I have been shopping for a used Mercedes with David Wang at RBM of Alpharetta. I was impressed with his patience and his desire to work with us to find the right car for us. He did not want me to settle and was diligent in his search for the perfect match. The service did not stop there. David went above and beyond once we found the MB for us. He made sure it was it was detailed and even had the Service Dept go through the car once again to make sure it needed nothing upon delivery to us. I will be going back to RBM and David for my next purchase and have zero hesitance sending any friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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