Reviews
HIGHLY recommend - kind, welcoming staff
This was by far the best experience I've ever had trading in/purchasing a car. I found my dream car online and immediately drove over to check it out. A very kind sales man (Kyle Edson) drove the car into the service area so I didn't have to walk around in the rain. It looked exactly like the photos online. I also had a trade-in which they valued a little higher than Carmax which was a plus. The purchasing process was flawless. There was no need to negotiate on price as the price was already great. There weren't any ridiculous extra fees that many dealerships sneak into their agreements. Kyle was very thorough in explaining the process and pricing. He was also easy going and great to chat with. I felt like I was talking with a friend it was so comfortable. I will definitely be back to work with him in the future. I spent a short time with Lisa Brennan to handle the accounting part and she was also a joy to work with. I HIGHLY recommend RBM of Alpharetta. Ask for Kyle! P.S. They are dog-friendly! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, annaktay for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Pleasant buying and tradeIn experience
Worked with Kyle Edson at RBM and bought a GLC , traded in my old GLK. Kyle was super professional and made sure the buying/trade in process was seamless. We definitely recommend RBM. The best or nothing:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Glc-jay for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Superb Customer Experience at RBM Alpharetta
I recently purchased a certified Mercedes from Kyle Edson at RBM Alpharetta. This was the best car buying experience I have had in 20 years. Kylie was knowledgeable, informative and not pushy. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good service and no pressure
I enjoyed my purchase experience. Thank you Reza, Pam and Tom. Overall very good and no pressure environment. Great customer service and very comfortable and inviting dealership. Warm regards, s
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Daniel! We are thrilled to hear that Reza, Pam and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Awesome Car Buying Experience
I was attended to the moment I walked in the dealership. Everyone I came in contact with was helpful and professional, especially Bill Favini my consultant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Benzer 2016! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Bill and the team took excellent care of you on your visit! Sincerely, RBM of Alpharetta
Time to buy a car
Vadim was awesome- Vadim, thank you for your patience and care! You continue to be responsive after the sale! So important! Great attitude! Dorene Amerson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, 59dlmartin for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
CLK 350
We were interested in a used CLK 350. I called RBM of Alpharetta and spoke to Andy Sayers. From our first conversations to taking our pictures with our new car on the red carpet, Andy was a true professional and very helpful. He made the process seamless and fun. We would highly recommend RBM of Alpharetta. Especially Andy Sayers who was outstanding!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
Kyle and the RBM team were great to work with. Kyle went the extra mile to find and deliver the right car for me. The process was straight-forward, un-intimidating and gimmick-free. He found the car, answered all my questions, and was very direct during the negotiation process. I'd buy from Kyle again in an instant. It was a treat doing business with him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, BPinAtl. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Best Buying Experience
We were interested in a used CLK 350. I called RBM of Alpharetta and spoke to Andy Sayers. From our first conversations to taking our pictures with our new car on the red carpet, Andy was a true professional and very helpful. He made the process seamless and fun. We would highly recommend RBM of Alpharetta. Especially Andy Sayers who was outstanding!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, The Champagnes for the kind words about RBM of Alpharetta. We're delighted to hear that Andy took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new CLK 350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Best car buying experience
I dread the car buying experience but RBM of Alpharetta made it a pleasure. Bought a GLA250 from Bill Favini who made the process effortless. No sales pressure from the moment we walked in. I recommend this dealership to anyone looking for their next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Denise. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta