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RBM of Alpharetta

(6,437 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Another Great Experience

I had another great experience at RBM Alpharetta. I stopped in to look at a 2017 E400 cabriolet and David and Vadim took really good care of me. Needles to say I drove home in it. This is my second purchase from this dealer and when the time come I will return. The entire staff that I encountered offered remarkable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, jsbs123! We are thrilled to hear that David and Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

CPO GLE 350 4Matic

My Wife and I were looking for a CPO GLE 350 car, visited the dealership last week and met with Bill Favini, we were so fortunate to met him, he was very pleasant explained everything about the vehicle and we test drove a car. I sent him an email asking me so many questions, he very patient enough to answer all my questions. We went today and purchased the vehicle. Bill was fantastic, helped us and what a buying experience. His service was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, chaparala! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Bill took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Experience with Kyle Edson

We bought a GLC 300 2019 and the experience was the most amazing! Very highly recommend! Great buying experience, impeccable customer service and very detailed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you , Nora1982 for the kind words about RBM of Alpharetta. We're delighted to hear that we took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Great experience!

We were fortunate enough to find an almost new Mercedes-Benz GLE 350 at RBM of Alpharetta and were more than fortunate to have Terri Reese guide us through a complicated out of state purchase primarily electronically. We found her to be prompt, caring and professional throughout the entire experience. RBM of Alpharetta is lucky to have such a wonderful employee! My wife and I recommend this dealership and Terri in particular wholeheartedly. Jim Lang Houma, LA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim Lang. We really appreciate the kind words and thank you for your business. We're delighted to hear that Terri could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great Experience

My Wife had been searching for a GLC coupe and we came by to see if they had any in stock. We met David Wang for the first time and his service, pleasant personality and willingness to do whatever was needed to find what my wife wanted was second to none. He happened to have one on the lot,but not before my Wife found a car on the showroom floor that made her contemplate her original choices. David was very patient and helpful in explaining every feature and allowing us time to qork through the decision. Once we choose the vehicle, David and his team made us a very generous offer for our trade and worked with us on the new car price. This has been the most relaxing and stress free car buying experience. Thank you David for all of your help. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, MB review. We really appreciate the kind words and thank you for your business. We're delighted to hear that David could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Exceptional Experience and Unparalleled Customer Care

I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, attentive and pleasant to work with. He followed up on all my requests for additional information regarding the car and the sales process. He truly stayed on top of everything and the level of customer care was unparalleled from the moment I walked through the doors. It just so happens that I purchased my car on my birthday. Vadim was thoughtful enough to provide candles and a cupcake to help me celebrate the occasion. This was not something he had to do as our deal was complete. However, it sure made my day that he went the extra mile. I definitely recommend Vadim Russu and RBM of Alpharetta for the best car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, LDM. We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Kyle Edson was excellent

We enjoyed our experience with Kyle very much, he was professional and super personal. Thank you!! I look forward to being a long time customer in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, McKay for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Used S550

.Fantastic buying experience. Jeff, Ramona and the rest of the team were very helpful. They are very knowledgeable and professional. Smooth and efficient process. I would recommend RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Trung! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff and Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Vadim was excellent and provided great customer service

I was looking for a specific used 2016 Mercedes Benz and got it quickly. Vadim Russu from RBM of Alpharetta helped me from beginning to end. He was extraordinary, knowledgeable, honest and above all had all the answers before you asked. I am an extremely happy customer. Thank you Vadim for your above and beyond professionalism and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

This is the place to buy a MB!

Great place to buy a certified preowned MB! Ask for Ramona and you will not be disappointed. She was very helpful and pleasant. I would recommend that you ask for her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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