Reviews
First mercedes
My overall experience with the dealership and especially our leasing rep (Reza) was nothing short of fantastic. Great attention to detail in the area of customer experiences.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Pcammisa! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit and we look forward to seeing you next time! Sincerely, RBM of Alpharetta
Rafael de Luna
Execellent experience working with Machael, Lisa and Elizabeth. Michael provided all necessary info about the c300, easily to deal with about the price. Lisa makes us to feel so comfortable about financial info, and she is very informative about the important of other option, but because i am tight with budget, i did not avail it., but dhe is very nice. Elizabeth is very excellent in explaining the details of functionality of cars which easy for us to understan. Very happy for the three.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rafdeluna1 for the kind words about RBM of Alpharetta. We're delighted to hear that the team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Excellent Service from Kyle Edson
I recently purchased a new CLS300 Coupe from RBM of Alpharetta and had the opportunity to work with Kyle Edson. who made the entire transaction a pleasure. I'm a really picker and indecisive buy with a ton of questions and Kyle was patient and determined to find me exactly what I wanted. He helped to make my buying experience a pleasant one and I will look to return to him upon my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, msdeehorton. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Kyle Edson did a Fantastic Job
I bought a 2016 Audi s3 with Kyle from RBM of Alpharetta. He was upfront, transparent and a joy to do business with. After Kyle thoroughly took care of us and Lisa did a 5 Star wrap up. Thank you, Lisa. On our drive home, my wife turned to me and said she would buy a Mercedes from Kyle and RBM of Alpharetta in the future, although she does not like Mercedes as much as the competitors. Again, thank you Kyle and RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, tlatchman! We are thrilled to hear that Kyle and Lisa provided you with the 5 star high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Professional, knowledgeable and courteous
Ramona was a joy to work through the process with. She was knowledgeable and eased the stress of purchasing a car. She actually made it fun and it took a lot less than time than I thought that it would. I highly recommend her to anyone wishing to get a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, Bernadette. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great customer service all around!
Ramona was excellent, Diane knew the Mercedes product through and through, and Kim provided good counsel on a separate purchase. I would use this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, E Jones! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Great customer service
I contacted Terri Reese for a used car. She prepared a 'not ready' lexus just for my test drive within hours. I purchased that car! She was very helpful, accommodating, and helped me with all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pam Banda
Although I did not buy my car from Pamela, it was not due to her. We found the Mercedes 4MATIC equipped as we were looking for and delivered this past weekend. I dealt with Pam on line. She was honest, knowledgeable, and very professional, and I highly recommend you contact her if you are in the market for a new car from RBM of Alpharetta.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Car Guru for the wonderful review. We are pleased to hear that Pam took excellent care of you on your visit. Sincerely, RBM of Alpharetta
Great customer service
I contacted Terri Reese for a used car. She prepared a 'not ready' lexus just for my test drive within hours. I purchased that car! She was very helpful, accommodating, and helped me with all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the kind words and thank you for your business. We're delighted to hear that Terri could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Purchase: Dan Berry
Dan is a true professional and an absolute joy to work with. Always provides exceptional service. I will definitely recommend Dan and RBM to everyone. Great job Dan!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ed G for the kind words about RBM of Alpharetta. We're delighted to hear that Dan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta