Reviews
Great experience at RBM
Appreciated working with Dan Berry...pleasant, very knowledgeable about the model and never missed a beat on phone, email correspondence. Loved the red carpet treatment upon receiving my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Joseloeraamgc43. We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Only place I'd buy a car
RBM of Alpharetta is exceptional! I have purchased 2 cars from RBM thus far and it was an enjoyable experience both times. I got my first car from here-- a CPO 2013 c300. Bill Winslow worked with us for a year to find the perfect first car and that he did; that car was loaded. Buying a CPO from RBM also will give anyone peace of mind because they meticulously check, and even replace if nescessary, the parts in the car from bumper to bumper. RBM has always had a strong selection of CPO's from which to choose. I have always enjoyed the safety, comfort, and convenience features and peace of mind in Mercedes' cars. I intended to keep my first car until I graduate from college because these cars have a very long life if they're treated with care. Unfortunately, someone hit me head on and totaled it. Most importantly, I walked away, and granted that, I wouldn't consider any other kind of car. RBM always has exceptional service. Carl Denton, our service advisor, goes above and beyond to make our lives easier (we live 80mi away) but I'll still always use this dealership. Dan Berry did great in finding me another car that suits my wants and needs; he was well-informed, friendly, and never came across as overbearing or pushy. I will be recommending RBM of Alpharetta to anyone in the market. Seamless experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope that Dan, Carl and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Just a great experience!
Pam contacted me concerning a vehicle that was in transit to them. She was professional and informative. Since Pam was out of town when I purchased the vehicle, Michael performed the actual transaction and was able to obtain a huge favor for me after the sale! We really could not be more satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, whitey for the kind words about RBM of Alpharetta. We're delighted to hear that Pam took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Kagan is extremely professional.
Kagan was patient, professional, kind, respectful, and he knew all the small details we needed to know in order to buy the car. He has a Nobel customer service approach, I would definitely consider doing business with your agency again just because of him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, James. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Most personal and professional sales experience
I could not be more impressed with the personal and professional approach from Vadim as my wife purchased her first Mercedes! A truly unforgettable experience. We would look to Vadim and RBM of Alpharetta for all future car needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
We were extremely impressed with our recent buying experience at RBM of Alpharetta.Kyle Edson was very helpful, and went the extra mile with us, volunteering to drive the car in which we had interest to our home to test drive. We felt absolutely no pressure as we have felt at other car dealerships, and we would definitely recommend him to anyone who may be searching for MB.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, kennyd for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Most personal and professional sales experience.
I could not be more impressed with the personal and professional approach from Vadim as my wife purchased her first Mercedes! A truly unforgettable experience. We would look to Vadim and RBM of Alpharetta for all future car needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Rainer! We are thrilled to hear that Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Well Organized
We worked with Michael to hold a vehicle for us so that we could drive down to see it on the weekend. We were able to set everything up via text message (my preference) and had a smooth transaction. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, west17m for the kind words about RBM of Alpharetta. We're delighted to hear that Michael took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Very happy with my van..
I am really impressed with the Mercedes van I got from RBA and my sale guy mr schaeffer Was great salesperson he answered every one of my questions was nice and polite and a good guy so if you are in market For great experience you need to get hooked up with Mr. Schaeffer . I would highly recommend buying a sprinter van from Mercedes it’s nothing like it . I been Drive ford and dodge Products And they good but The Mercedes got them beat . Ride and fuel is so much better and leg room is a lot more am very happy with van . Frank Mcintosh
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Fmmcfrank! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sheaffer took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Good experience buying a used car
Buying a car can be a stressful situation. Bill Favini of RBM of Alpharetta made the process easy. He is extremely knowledgeable and readily answered all the questions that I had. I would not hesitate to recommend Bill or the dealership to anyone considering an automobile purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tom123. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta