Reviews
Awesome Experience
RBM of Alpharetta was amazing! This is my 3rd Mercedes purchase and by far the best! They definitely have the most competitive prices for certified pre owned Mercedes hands down!! Bill Favini made the process easy peezy....informative and customer oriented!! I found a car online Saturday evening, immediately sent an interest email and Bill responded back to me the same night! Thanks Bill and RBM of Alpharetta! I love my new GLE 350!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful dealership and salesperson
I can only describe my experience with this dealership as exceptional. My salesperson, Pam Banda, was absolutely amazing! It was was the easiest, most time efficient car buying experience I have ever had. She was very knowledgeable about the vehicle I was purchasing, but most importantly, she had the upmost respect for my time. She worked a deal for me and had everything ready in a very timely manner. I will definitely be happy to drive 250 miles to purchase my next car from her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RBM of Alpharetta =Awesome
RBM of Alpharetta was amazing! This is my 3rd Mercedes purchase and by far the best! They definitely have the most competitive prices for certified pre owned Mercedes hands down!! Bill Favini made the process easy peezy....informative and customer oriented!! I found a car online Saturday evening, immediately sent an interest email and Bill responded back to me the same night! Thanks Bill and RBM of Alpharetta! I love my new GLE 350!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Deneatrice! We are thrilled to hear Bill provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Memorable Experience!
My overall experience here at RBM of Alpharetta was definitely a positive encounter. Most importantly Kyle Edson who specializes in sales and Tom Ahern who specializes in financing, who truly went above and beyond. Kyle is friendly, hospitable, knowledgeable, provides excellent customer service, and definitely made sure that I left satisfied with my Mercedes-Benz purchase. People like Kyle Edson and Tom Ahern are both the reasons that these experiences are truly memorable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sydneyanabel. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Memorable Experience!
My overall experience here at RBM of Alpharetta was definitely a positive encounter. Most importantly Kyle Edson who specializes in sales and Tom Ahern who specializes in financing, who truly went above and beyond. Kyle is friendly, hospitable, knowledgeable, provides excellent customer service, and definitely made sure that I left satisfied with my Mercedes-Benz purchase. People like Kyle Edson and Tom Ahern are both the reasons that these experiences are truly memorable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Car in a Hurry!
Thanks to RBM of Alpharetta and Reza Azizi we were able to make a great decision on a new car in a hurry. We had purchased two cars in the past from Reza and knew that he could help us select a car just perfect for our family in the tight timeline we were working with. His professional and genuine care for the needs of my family are exactly why we choose to come back to RBM of Alpharetta every time. Not to mention the ease of coming in for service when needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car in a Hurry
Thanks to RBM of Alpharetta and Reza Azizi we were able to make a great decision on a new car in a hurry. We had purchased two cars in the past from Reza and knew that he could help us select a car just perfect for our family in the tight timeline we were working with. His professional and genuine care for the needs of my family are exactly why we choose to come back to RBM of Alpharetta every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope Reza and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
exactly what I needed
Treated extremely well. I'm a returning customer. Vehicle orientation superb. service levels at all times are excellent. Quick service sign for questions/ easy items is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you LOE. We really appreciate the kind words and thank you for your business. We're delighted to hear that everyone could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
ChristineS
Reza Azizi bent over backwards to ensure I was satisfied with my chosen car. He assisted in a complicated transaction -- I lived in France and wanted to purchase a vehicle to be available upon my return to The States. He facilitated getting the paperwork to me overseas and working with me to release the car to a friend. Despite the time difference, Reza was always available to answer my questions in a timely manner. The car is everything this dealership promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope Reza and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Awesome buying experience!
I just wanted to leave a quick note saying how wonderful and seamless my buying experience was at this dealership! Kyle Edson was the salesperson, he listened to my needs, was informative and communicated with me throughout the process, and was extremely helpful in finding exactly what I was looking for in a vehicle. Thank you Kyle (and RBM of Alpharetta) for the wonderful service and for not putting any pressure on me! Elisabeth Sexton was also extremely helpful in walking me through the features of my new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and Elisabeth at RBM of Alpharetta could provide you with a delightful experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta