Reviews
Great buying experience with Kagan Scott at RBM Alpharetta
Thinking about a new or preowned Mercedes Benz? I would like to recommend Kagan Scott at RBM of Alpharetta. I recently visited their beautiful and spacious dealership on McFarland Road. What a pleasant and positive experience. I was cordially greeted by Kagan Scott and he took the time to fully understand my needs. He showed me the GLE 350 that I was interested in driving. It was the model, color, the safety equipment and the options that I wanted – it was perfect. Working with Kagan was a wonderful experience. He is very professional and courteous. He knows the automotive industry and has tremendous Mercedes Benz product knowledge. He answered all my questions making my visit and purchase an extremely positive experience. If you’re considering that Mercedes Benz you’ve always wanted - Kagan can make it happen. I give Kagan Scott my highest personal recommendation. You will enjoy your visit to RBM of Alpharetta and your time with Kagan Scott will far exceed your expectations. Larry F Roswell, GA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's so great to hear that Kagan was able to provide you with an outstanding customer experience! We pride ourselves on top sales representatives and we are pleased to hear that you were able to have "The Best or Nothing" here at RBM of Alpharetta. If you have any more questions or concerns, don't hesitate to give us a call and we look forward to seeing you in the future! Congratulations and happy driving. Sincerely, RBM of Alpharetta
5 Star Experience
Just purchased my first Mercedes at RBM of Alpharetta! Best auto purchasing experience of my life and my Sales Manager, Vadim Russu was outstanding! I highly recommend this dealership and Vadim. What is it like driving my new Mercedes, two words, nirvana and sublime!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will refer all my friends to Kyle Edson!!!!!
RBM of Alpharetta fulfilled every expectation I had when purchasing my first Mercedes E300. Kyle Edson went above standards and provided an amazing experience from the first day I test drove my car to the purchase date. Top notch service all the way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you were able to find the perfect car for you here at RBM of Alpharetta! Kyle is one of our top notch sales representatives here and we aren't surprised at all that he was able to provide you with the excellent customer service that you deserve. Congratulations on your new car and happy driving! Sincerely, RBM of Alpharetta
5 Star Experience
Just purchased my first Mercedes at RBM of Alpharetta! Best auto purchasing experience of my life and my Sales Manager, Vadim Russu was outstanding! I highly recommend this dealership and Vadim. What is it like driving my new Mercedes, two words, nirvana and sublime!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you had an amazing experience purchasing your new Mercedes-Benz! And for you to get put with Vadim was an awesome choice. He is one of our top salesmen and you will always have great customer service from him! If you have any questions or concerns, don't hesitate to give us a call. Congratulations on your new car and happy driving! Sincerely, RBM of Alpharetta
polite and no pressure
Mr Cheek did great! when I get my wife another car, it will be from them. They have a great variety of vans and cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is awesome that Sheaffer was able to help you out with all of your needs! We look forward to seeing you in the future for when you are looking for your wife's new car. If you need anything else, don't hesitate to call us. Happy driving! Sincerely, RBM of Alpharetta
Keep Coming Back
Keep Coming Back! What can I say? I have now purchased 6 cars in the past 5 years from Reza Azizi and RBM of Alpharetta, 3 for me 2 for my daughter, 1 for my wife. Reza is the nicest most patient and accommodating person I've ever worked with. His attention to detail and making sure everything is perfect has consistently been excellent! He always stays in contact, makes any arrangements necessary, and offered very sound advice. Love my car, and obviously trust RBM and MB with my wife and daughter's safety.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, StephenKohl! It is so great to hear that Reza has provided you with everything that you have needed over the past 6 years. Having that amazing sales person to guide you through the process is what we strive for here at RBM of Alpharetta. We want to make the process as easy as possible for you. Congratulations on all of the cars that you have purchased from Reza over the past 6 years and we hope to see you for any of your service needs! Sincerely, RBM of Alpharetta
Great Scott, Kagan Scott!
RBM of Alpharetta connected us with Kagan Scott, salesman extraordinaire, upon inquiring about a 2011 Mazda CX-9 that RBM listed online. He confirmed it was available and set up a time for us to test drive it that afternoon. Mr. Scott was energetic, kind, and funny. He put my wife and me at ease, asking questions to get to know us better and point out various features that might appeal to us. He addresses all of our concerns, even during the test drive. Though it was not a Mercedes, Mr. Scott was knowledgeable about the Mazda and its specs. I test drove it first, then my wife drove it. It felt like we had a friend in the backseat! Once we went over some numbers, we came to an agreement and he passed us over to Tom Ahern in Finance. Mr. Ahern was kind and happy to congratulate us on our cash purchase -- quick and easy! We purchased our Mazda on a Saturday, and by Tuesday Mr. Scott was calling to answer any other questions we might've thought of since purchasing. We did have a couple of questions and he fully answered those for us, further solidifying our confidence in our purchase from RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, aneveils! Stories like this is what we strive for and it is great to hear that Kagan and Tom could provide you with excellent customer service that you deserve! We congratulate you on your new car and if you have any further questions, definitely give us a call. Happy driving! Sincerely, RBM of Alpharetta
Keep Coming Back
Keep Coming Back! What can I say? I have now purchased 6 cars in the past 5 years from Reza Azizi and RBM of Alpharetta, 3 for me 2 for my daughter, 1 for my wife. Reza is the nicest most patient and accommodating person I've ever worked with. His attention to detail and making sure everything is perfect has consistently been excellent! He always stays in contact, makes any arrangements necessary, and offered very sound advice. Love my car, and obviously trust RBM and MB with my wife and daughter's safety.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Great place people are friendly. I loved the atmosphere. Great customer service. Will be back and recommend to others. Thank y'all. It was amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to hear that your experience with us at RBM of Alpharetta exceeded your expectations! We hope you see you in the future with any questions or service needs that you have. Happy driving! Sincerely, RBM of Alpharetta
Wonderful 1st Experience
Bill Favini was my salesman at RBM Alpharetta and he went above and beyond for my first Mercedes SUV. He is super knowledgeable about these vehicles and I walked away from this experience very informed and comfortable with my purchase!! I absolutely LOVE my new GLC 300!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is so great to hear that you are enjoying your new car! We are so pleased to hear that Bill Favini could provide you with excellent customer service and we pride ourselves on "The Best or Nothing" experience. If you need anything else, don't hesitate to call us. Sincerely, RBM of Alpharetta