Reviews
Wonderful Dealership
I spent several hours purchasing my car from Pam Banda. She was a delight and very knowledgeable. I never felt any pressure to purchase. She only wanted me to get the vehicle that would be best for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Service
I spent several hours purchasing my car from Pam Banda. She was a delight and very knowledgeable. I never felt any pressure to purchase. She only wanted me to get the vehicle that would be best for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that you had a great experience here with Pam at RBM of Alpharetta! We congratulate you on your new car and happy driving. Sincerely, RBM of Alpharetta
Mrs. Sharp
I was not looking forward to working with a dealer, with past experiences. I walked in and didn't have anyone to work with and there was Kyle, very personable and unpretentious, especially in a Mercedes Benz dealership. Kyle made all the difference with his professionalism and so personable, made my experience so easy and comfortable. I don't know anyone who has ever said that about buying a car!! Thank you, Kyle !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE
First and foremost Kyle did not push me into a car that wasn't for me. He was attentive and listened to my wants and needs. And I felt as though he was honest with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Perfect transaction
We had such a great experience purchasing my car that we went back to buy one for my husband! Bill Favini was a professional from beginning to end of the transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
World class dealership...all around!
Exceptional experience. My salesperson, Pam Banda, was very professional and made the entire shopping/buying experience a pleasure. Would highly recommend to personal friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car purchase
This was my 3rd purchase from RBM Alpharetta and a great no pressure purchase experience. From reception, to sales, finance and service I never was treated wrong here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope Bill Favini, Bill Winslow and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Top notch...sales with style/professionalism!
I truly appreciated the low pressure approach. Pam was exceptionally professional, engaging and did not exert pressure to drive a rush decision. Facility was spectacular. Snack/coffee bar was very nice as well. I’d definitely refer my friends/family here. The final price/trade in arrangement was very fair from my perspective.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you SteveH. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Buying a pre owened vehicle
Kyle our sales person made the experience seamless from start to finish. The other people that were involved in the process were great too especially Diane who took her time in going over everything about the car. Kyle also called back a few days later to check in case we had any questions. An absolute pleasure to work with him. Wish him a very bright and beautiful future. Absolutely the best dealership 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Seema for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Great service and always with a smile
Kagan was wonderful and so was Heather that showed me how to use everything in my new SUV. Kagan was very professional and patient with me. He was always on time and had everything waiting for me for a fast and detailed transaction. I love RBM of Alpharetta. Best service around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Debbicallie. We are thrilled to hear Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta