Reviews
Excellent Service
Pamela Panda was wonderful and very patient with me. Paperwork process was super easy and well prepared by Tom. Great dealership, with a great selection
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you mwohnig. We really appreciate the kind words and thank you for your business. We're delighted to hear Pamela could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Wonderful experience!
The whole car buying experience was wonderful- from the test drive until the minute I drove my car out of the showroom! Thank you Kyle and the whole staff at RBM Alpharetta for a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Oneamazingteacher! We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Always welcome!!
It is the second vehicle that I buy from RBM and its make the difference on service and knowledge of Sheaffer of any model that I ask, Easy to talk and buy the vehicle!! I recommend 100% this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope Sheaffer and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Outstanding service and buying experience!
Bill Favini knows Mercedes vehicles and guided us to the perfect match. Bill took the time to educate us on the car and answered all of our questions very professionally. He was upfront about the entire buying process and a pleasure to work with. I highly recommend Bill Favini and RBM Alpharetta, you will have a great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you LoganButler. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini was a pleasure to work with. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great experience without the hassle
I traded in my 2013 Benz for a 2017 and the experience could not be an easier. Andy Sayers at RBM of Alpharetta gave top notch service, hassle free and made sure I was happy with my decision. I would definitely recommend RBM of Alpharetta. If/when I purchase another car.. I will definitely purchase from Andy at RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much benz1977! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Simple transaction with a smile
I traded in my 2013 Benz for a 2017 and the experience could not be an easier. Andy Sayers at RBM of Alpharetta gave top notch service, hassle free and made sure I was happy with my decision. I would definitely recommend RBM of Alpharetta. If/when I purchase another car.. I will definitely purchase from Andy at RBM of Alpharetta.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service.
Pam Banda was a super RBM sales expert to work with! She was extremely knowledgeable of the product and very friendly and professional. She was an exceptionally nice and genuine person. She made our RBM experience top notch! Thanks Pam for your amazing customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you RBMROCKS for the wonderful review. We are pleased to hear Pam took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Enjoyable experience
Reza Azizi was our sales associate. He was very professional, helpful and made this experience so easy. I now have an absolutely beautiful Mercedes that I will enjoy for years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Engineer
We saw a certified 2014 car we were interested in on the web site and called to inquire about it. David Wang returned the call promptly and said that the car was still available. He was waiting for us when we arrived and proceeded to explain the car and all of its features. When we decided to purchase the car he guided us through all of the necessary steps and made sure we were comfortable while the process continued. Thanks to David this was the least painful car purchase I have ever gone through! The rest of the staff at RBM Alpharetta we also helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clark's Review
The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you clark. We really appreciate the kind words and thank you for your business. We're delighted to hear both Michael and Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta