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RBM of Alpharetta

(6,438 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Best car buying experience!

I just purchased my second Mercedes from RBM Alpharetta! I waited until I was ready and wanted to work with Vadim Russu again! He made my car buying experience the best I have ever had. It was a pleasure working with Vadim and the RBM Alpharetta Mercedes dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Customer Service

I had an amazing experience purchasing my new 2018 GLC300 with Kagan Scott. The dealership went above and beyond to ensure that I had the perfect vehicle for me. I really appreciate the fact that Kagan was able to deliver the vehicle to my residence so we could close the deal. I love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Jndwn1 for the wonderful review. We are thrilled to hear Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Effortless as usual..

I absolutely love this dealership as well as the people who make up the team.. They are absolutely fabulous, and listened to what I needed !!!! The place to go..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Benzchick. We really appreciate the kind words and thank you for your business. We're delighted to hear the team here at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Happy Customer!!

I had a wonderful experience buying my new GLE 350! My salesman (Kyle Edson) was extremely helpful in every STEP of this process. He was friendly, very patient, and knowledgeable about the Mercedes-Benz product. He also gave us personal service by delivering my car, making sure I knew all the car’s driving systems again, and even programmed it to my garage. I would recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle Edson could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

ML 350

We returned to RBM to find another pre- owned ML 350. Bill Favini was able to locate the perfect car. Once again, he made the whole process a pleasant experience- we highly recommend Bill and the Alpharetta Mercedes dealership. We would also like to thank Diane Evans for her time in showing us some of the features of our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope Bill Favini and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Best Car Buying Experience

From start to finish, without a doubt the best car buying experience I have had. Bill Winslow returned my calls and emails immediately, worked around my schedule, and was ready for me when I arrived at dealership. Bill even arranged for an expert to walk me through the key features of my “used” car! Who does that? RBM does! Next, I had the pleasure to work with Lisa Brennan in Finance. She had all papers ready to go and made finalizing my purchase a breeze! I was in and out in no time and I love my new car. Thank you all, I will be back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you very much Pat123! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Winslow took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Great Experience

RBM of Alpharetta was a great place to purchase a Mercedes. Andy Sayers was an exceptional sales person who was very helpful. He answered all my questions, test drove cars with me multiple times. He was very polite and most importantly, not pushy or aggressive. He allowed me the space to make my final decision regarding the brand, model, trim and options in my car. I would highly recommend him to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Amin Premjee for the wonderful review. We are pleased to hear Andy Sayers took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Exceptual Service

I was looking for a rare vehicle that not many dealers had. I had the pleasure of speaking with Andy Sayers who was very helpful in providing me details about the vehicle at their dealership. Being that I was an out of state customer Andy offered quality services, exceptional turn around time, was able to answer my 100 questions. Purchasing a vehicle that I had never seen before was defiantly scary but well worth it. RBM of Alpharetta made the experience a pleasurable one which I will never forget. Thanks, Sonya H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Sunny504! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Awesome experience with outstanding service

Kyle Edson at RBM of Alpharetta was great! We drove from Augusta to Atlanta for a specific car. Kyle made sure we were the priority when we arrived and was completely transparent with evaluating our trade-in and the price of our beautiful GLC Coupe! We wont go anywhere else again and you shouldn't either. Go see Kyle ASAP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

awesome experience

Kyle Edson at RBM of Alpharetta was great! We drove from Augusta to Atlanta for a specific car. Kyle made sure we were the priority when we arrived and was completely transparent with evaluating our trade-in and the price of our beautiful GLC Coupe! We wont go anywhere else again and you shouldn't either. Go see Kyle ASAP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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