Reviews
Best car buying experience!
I just purchased my second Mercedes from RBM Alpharetta! I waited until I was ready and wanted to work with Vadim Russu again! He made my car buying experience the best I have ever had. It was a pleasure working with Vadim and the RBM Alpharetta Mercedes dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Customer Service
I had an amazing experience purchasing my new 2018 GLC300 with Kagan Scott. The dealership went above and beyond to ensure that I had the perfect vehicle for me. I really appreciate the fact that Kagan was able to deliver the vehicle to my residence so we could close the deal. I love my new car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jndwn1 for the wonderful review. We are thrilled to hear Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Effortless as usual..
I absolutely love this dealership as well as the people who make up the team.. They are absolutely fabulous, and listened to what I needed !!!! The place to go..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Benzchick. We really appreciate the kind words and thank you for your business. We're delighted to hear the team here at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Happy Customer!!
I had a wonderful experience buying my new GLE 350! My salesman (Kyle Edson) was extremely helpful in every STEP of this process. He was friendly, very patient, and knowledgeable about the Mercedes-Benz product. He also gave us personal service by delivering my car, making sure I knew all the car’s driving systems again, and even programmed it to my garage. I would recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle Edson could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
ML 350
We returned to RBM to find another pre- owned ML 350. Bill Favini was able to locate the perfect car. Once again, he made the whole process a pleasant experience- we highly recommend Bill and the Alpharetta Mercedes dealership. We would also like to thank Diane Evans for her time in showing us some of the features of our new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope Bill Favini and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Best Car Buying Experience
From start to finish, without a doubt the best car buying experience I have had. Bill Winslow returned my calls and emails immediately, worked around my schedule, and was ready for me when I arrived at dealership. Bill even arranged for an expert to walk me through the key features of my “used” car! Who does that? RBM does! Next, I had the pleasure to work with Lisa Brennan in Finance. She had all papers ready to go and made finalizing my purchase a breeze! I was in and out in no time and I love my new car. Thank you all, I will be back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Pat123! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Winslow took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Great Experience
RBM of Alpharetta was a great place to purchase a Mercedes. Andy Sayers was an exceptional sales person who was very helpful. He answered all my questions, test drove cars with me multiple times. He was very polite and most importantly, not pushy or aggressive. He allowed me the space to make my final decision regarding the brand, model, trim and options in my car. I would highly recommend him to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Amin Premjee for the wonderful review. We are pleased to hear Andy Sayers took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Exceptual Service
I was looking for a rare vehicle that not many dealers had. I had the pleasure of speaking with Andy Sayers who was very helpful in providing me details about the vehicle at their dealership. Being that I was an out of state customer Andy offered quality services, exceptional turn around time, was able to answer my 100 questions. Purchasing a vehicle that I had never seen before was defiantly scary but well worth it. RBM of Alpharetta made the experience a pleasurable one which I will never forget. Thanks, Sonya H.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Sunny504! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Awesome experience with outstanding service
Kyle Edson at RBM of Alpharetta was great! We drove from Augusta to Atlanta for a specific car. Kyle made sure we were the priority when we arrived and was completely transparent with evaluating our trade-in and the price of our beautiful GLC Coupe! We wont go anywhere else again and you shouldn't either. Go see Kyle ASAP!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
awesome experience
Kyle Edson at RBM of Alpharetta was great! We drove from Augusta to Atlanta for a specific car. Kyle made sure we were the priority when we arrived and was completely transparent with evaluating our trade-in and the price of our beautiful GLC Coupe! We wont go anywhere else again and you shouldn't either. Go see Kyle ASAP!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase