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RBM of Alpharetta

(6,457 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great Experience Talking w/Georga Timmes

George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the information we asked for. Although I would up buying an Audi, I would highly recommend George to anyone interested in a Mercedes and believe they would have an awesome buying experience dealing with George!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!!!

From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will be Back!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great experience

My wife and I were looking for a replacement car for a car recently totaled. Our budget was pretty low and we didn't really expect to be able to purchase a MB. We met Kyle at the dealership and he was very helpful and friendly. Kyle showed us several vehicles over about ten days. We ended up making a purchase from another dealer of a different brand than MB. Kyle was very nice and thanked us for the opportunity to help in our car search. I will certainly return to RBM in the future to look for other cars. Everybody I had contact with at the RMB lot was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience

Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met all expectations and more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service, trustworthy staff, and quality vehicles.

I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and Neil Turry were friendly, knowledgeable, and patient throughout our search- and let me add honest. We left more than satisfied with a great deal and a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, knowledgable , and professional

George Timmes was great to deal with. I have never been to a car dealership that was as friendly and professional as the people of RBM of Alpharetta. This was our first experience with a Mercedes and it couldn't have been better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

Sheaffer Cheek made our purchase of a Airsrteam Interstate a very enjoyable experience. He is extremely knowledge about the product and very responsive to our needs. There was no preasure applied or game playing with the price. Extremely professional! We had some unique request on taking delivery of our vehicle since we live in Florida. He figured out how to meet our needs and make it happen. He definitely went out of way to meet our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Pressure!! Just good customer service!!!

I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was professional and informative!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Delivering on Promises

I had the pleasure of buying from David Wang and Bill Winslow, They delivered on everything the promised and were complete professionals the whole way through. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

George and Neal were very good. Will definitely recommend them. Easy car buying experience. Clean dealership. Very pleasant working experience. Lots of fun and enjoyment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.