Reviews
Great Experience Talking w/Georga Timmes
George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the information we asked for. Although I would up buying an Audi, I would highly recommend George to anyone interested in a Mercedes and believe they would have an awesome buying experience dealing with George!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience Ever!!!
From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will be Back!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience
My wife and I were looking for a replacement car for a car recently totaled. Our budget was pretty low and we didn't really expect to be able to purchase a MB. We met Kyle at the dealership and he was very helpful and friendly. Kyle showed us several vehicles over about ten days. We ended up making a purchase from another dealer of a different brand than MB. Kyle was very nice and thanked us for the opportunity to help in our car search. I will certainly return to RBM in the future to look for other cars. Everybody I had contact with at the RMB lot was wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met all expectations and more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service, trustworthy staff, and quality vehicles.
I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and Neil Turry were friendly, knowledgeable, and patient throughout our search- and let me add honest. We left more than satisfied with a great deal and a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, knowledgable , and professional
George Timmes was great to deal with. I have never been to a car dealership that was as friendly and professional as the people of RBM of Alpharetta. This was our first experience with a Mercedes and it couldn't have been better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
Sheaffer Cheek made our purchase of a Airsrteam Interstate a very enjoyable experience. He is extremely knowledge about the product and very responsive to our needs. There was no preasure applied or game playing with the price. Extremely professional! We had some unique request on taking delivery of our vehicle since we live in Florida. He figured out how to meet our needs and make it happen. He definitely went out of way to meet our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No Pressure!! Just good customer service!!!
I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was professional and informative!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Delivering on Promises
I had the pleasure of buying from David Wang and Bill Winslow, They delivered on everything the promised and were complete professionals the whole way through. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
George and Neal were very good. Will definitely recommend them. Easy car buying experience. Clean dealership. Very pleasant working experience. Lots of fun and enjoyment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car