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RBM of Alpharetta

(6,457 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Repeat Customer

The best testimonial any customer can provide is not conveyed in words...it is demonstrated through repeat business. I just purchased my second Mercedes Benz at RBM of Alpharetta. I had several dealerships to chose from, but never seriously contemplated going anywhere else. Bill Favini helped me find my first MB and he was the first person I contacted when I started looking for my current car. The dealership is customer-focused and deliver excellent service. Anyone looking to buy a Mercedes Benz in the metro Atlanta area should make RBM of Alpharetaa their first and last stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First class from start to finish

Andy Sayers was our salesperson. He made the whole process extremely easy and enjoyable. Everyone we encountered was professional yet very personable. Great experience from start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

C300 Lov it

Excellent work by Dan ! It was the Great experience and Helping lot to figure it out the needs, I would love to recommend anyone, Thanks for whole team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Shop here for your next Mercedes

It was a great experience from start to finish during our recent purchase of the GLC 300. We highly recommend that you go and see Michael.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Great job by the whole team. The staff was very accommodating to our needs. George offered good advice and suggestions as we went through the build options.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great dealership, Kyle Edson was excellent

Highly recommend this dealer, loving my truck, Kyle edson is the man to call if you're looking for a great vehicle! Easy to deal with and great personality

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Research to purchase!

The response to us from the time we walked in the door the first time, to when we walked out two months later with our new GLE 350, was outstanding. Michael was an excellent captain of the team and his mates were all top notch! The knowledge base and ability to relate made us very comfortable. Thanks to all, Bruce and Anne !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding experience!

Kyle Edson is a professional who answered all my questions. I would highly recommend RBM of Alpharetta to all my friends and family. Also very clean show room!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience!

Schaeffer made purchasing our first Sprinter Van easy. We had already shopped around looking at the Ford Van and online Mercedes vans - when we called RBM of Alpharetta - they beat the price. It was a no brainer. In addition, they arranged for installation of all of the extra little items we wanted. Because we live a long ways away - Schaeffer made arrangements to meet us halfway for delivery - a plus for a small business owner. Overall it was an excellent experience and we have recommended Schaeffer at RBM to several of our customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience!

Ramona Razavi was great to work with. She was very professional and helped us find the right vehicle for our family. I would recommend RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.