Reviews
easy, no hassle
Mr. Cheek and the entire staff is very friendly and patience. No hassle, attentive to all questions and needs. If your are considering a Mercedes, RBM Alpharetta is the place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellence all the way!
From beginning to drive out, I felt the spirit of excellence in Reza Azizi. His friendly manner and professionalism caused me to feel at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant buying experience
Found the car that fit my requirements in stock with the help of our salesman, George Timmes. It took a short time to value our trade-in vehicle.and close the deal. Every one from the sales manager, service manager, financial staff were very professional and treated my wife and I as if we were their only customer. Diane Evans was wonderful training us on the operation and set up of our vehicle. The vehicle was detailed and fill with gas before we left the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service!
Excellent Service from start to end. Andy was really helpful and responded to my initial queries about the vehicle. Overall good experience at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience Talking w/Georga Timmes
George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the information we asked for. Although I would up buying an Audi, I would highly recommend George to anyone interested in a Mercedes and believe they would have an awesome buying experience dealing with George!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience Ever!!!
From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will be Back!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience
My wife and I were looking for a replacement car for a car recently totaled. Our budget was pretty low and we didn't really expect to be able to purchase a MB. We met Kyle at the dealership and he was very helpful and friendly. Kyle showed us several vehicles over about ten days. We ended up making a purchase from another dealer of a different brand than MB. Kyle was very nice and thanked us for the opportunity to help in our car search. I will certainly return to RBM in the future to look for other cars. Everybody I had contact with at the RMB lot was wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met all expectations and more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service, trustworthy staff, and quality vehicles.
I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and Neil Turry were friendly, knowledgeable, and patient throughout our search- and let me add honest. We left more than satisfied with a great deal and a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No Pressure!! Just good customer service!!!
I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was professional and informative!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car