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RBM of Alpharetta

(6,420 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Smooth transaction!

Great experience overall, George was very patient and helpful, between him and Lisa our finance lady, processed and negotiated everything on time as they promised us. P.S. We loved the red carpet delivery!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Really Great...

Working with Ron Delvalle at RNM has been just GREAT ! Ron is a true Professional and worked very hard to find us the car that we were looking for. He is driven, determined courteous, and so very knowledgeable of every car we looked at. Ron went out of his way and above an beyond to make sure we were satisfied, happy and pleased with our purchase. There were nites we were emailing until 10 PM at night from home as Ron wanted to make sure we had the info we requested. Most importantly Ron is an honest, patient , and overall wonderful guy..! I've already recommended Ron to a few of my friends... thx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Near New CLS - Great Overall Experience

RBM Alpharetta exemplified the "no pressure" buying experience. We got a great deal on a nearly new CLS 400 with no gamesmanship. Ron Delvalle was friendly and knowledgeable and the paperwork process with Lisa was also a no-pressure breeze. Well worth a visit if you are looking for a new Mercedes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly Professional!

A first class car buying experience from start to finish. Sales Consultant, George Timmes was very knowledgeable and easy to work with. Pam did a super job of taking me through all of the many vehicle features and syncing to my personal preferences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vehicle Purchase

From the first phone call, to my last conversation, the entire team that I interacted with was fantastic, which I found incredibly impressive considering I was buying a used Benz rather than a new one. Since this was my first Mercedes, everyone there made me & my family feel very comfortable. Fabian was a true professional & always available via phone when I needed him even for random questions on New Years-thanks Fabian! Pam & Fabian both did a great job acquainting me with my new car. Also, a special thank you to the entire service team, especially Mathew, for taking such great care of me, inspecting & prepping my new car. Lastly, Neil was great at making feel appreciated-thanks for the umbrella, it's the little things!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience at RBM

My wife and I were looking for a used Ford Edge and we are very thankful that RBM had the one for us. The entire staff was great to work with and they made our first car buying experience a real pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Best Dealership in the Southeast- RBM North

I just purchased my 6th auto from RBM North in Alpharetta, GA. As usual, the experience was impeccable. Unlike most car buying experiences which to me are like having a root canal with no novocaine, I actually look forward to going to RBM North in Alpharetta, GA. I especially enjoy working with David Wang. He is exceptional in all ways but most importantly he knows what he is talking about with cars and he knows how to get things done. I would give him an 11 on a 10 scale. I don't want to buy a car on the internet, I don't want any of the low touch experiences that are out there being promoted. In fact, I would say that I want a high touch experience in all facets of care buying - evaluation, buying, financial and post buying experience (customer experience). RBM and David deliver in all areas and I will buy again from them- probably this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We love Russu!

We had a great experience with Vadim Russu and came home with a beautiful Polar White C250 for my wife, she is soooo happy. Vadim even got me a red bow to put on the hood to surprise my wife. To see her surprise reaction search "A Very Mercedes Christmas" (Josh Brown) on You tube. Vadim, Michael, Lisa, and everyone at RBM was nice to us. We came up to test drive it then returned a couple days later and we did all the paperwork and drove home with Snow White the Polar Princess in 60 minutes time. I think we set a record :) Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Wonderful experience at this dealership.

From the moment we were greeted by Bill Winslow, until the time we walked out 2 cars later... The experience was outstanding. The staff was very professional and treated us very well. I would highly recommend RBM of Alphretta to anyone looking to purchase a Merecedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Unmatched Courtesy and Customer Service!

Bill is a true professional and he can't be matched in all around customer care and service! I'm an Audi guy turned Mercedes Driver!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.