Reviews
Great experience!
RBM North simply exceeded all my expectations. Normally, I do not like dealing with cars sales people, but the service provided by RBM North Atlanta changed my mind. Andrew Salomon sales rep, and Lisa Brennan in finance where so helpful and friendly to me and my family. We had no rush or pressure of any kind. They both help us in the best options for us to walk out with a new car according to our budget. Sincerely, I highly recommend RBM North Atlanta when considering to buy or lease a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Ron Delvalle
Working with Ron Delvalle to buy my CPO C-300 Mercedes was an experience that exceeded my hopes for working with a stellar, professional sales associate. From the start Ron was patient, respectful and professional. There was never any pressure to buy. Ron was patient while I tried on SUV's for size and then decided I would stay with a C-300. I was not a happy shopper, as of necessity was buying due to losing my car in an accident that was no fault of my own. I previously bought Mercedes due to the superb engineering, ease of handling and the 'cushy' ride. I now add to that list Safety. My car had taken the hit and saved my life. My Message "See Ron Delvalle for a smooth and comfortable buying experience" and if you value your life, buy a Mercedes for the safety it provides. Florence Melear Blairsville, Ga.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent followup and customer concern
The service manager Jay is a great guy and is genuine in making sure the customer is satisfied! I will definitely bring all my cars to this location for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car buying experience!
We've had our current Mercedes vehicles serviced at RBM of Alpharetta for the past two years since moving to the area from Dallas. Service has always been excellent. We recently had the pleasure of purchasing another Mercedes directly from RBM of Alpharetta and we have to admit the reviews posted here are bang on. Great experience! Friendly conscientious people who wanted to ensure we got the right vehicle at the right price. Our sales consultant, Ron Delvalle did a fantastic job taking care of us throughout the entire process from arrival to final pickup. Also had the opportunity to meet Peter Leavy, General Sale Manager. Nice to see they're expanding RBM operations and Peter is building a great team there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
More Than Expected
We recently bought a 2014 Mercedes from sales consultant, Dan Berry at RBM North, Alpharetta, Ga. Dan was absolutely the best of the best to work with as was RBM North. Not only did Dan find the perfect "fit" for our car needs, he was extremely knowledgeable and most pleasant to do business with. We had shopped for several months in Florida and Georgia and found the best deal by far with Dan and RBM. We have had many years of car buying experience but this is the first time we have experienced such professionalism and courtesy...and...at a darn god price!! You can't go wrong.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience!
Had a great experience at RBM-Atlanta North in Alpharetta. Fabian was extremely helpful and personable. My husband and I were happy to be greeted by a car salesman that wasn't pushy. We not only loved and bought the ML350 but we really felt welcomed into the Mercedes family. Great dealership... great salesman. Thanks Fabian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Buying Experience
The dealer staff was personable. I didn’t feel like the primary purpose was to sell me a car, but to establish a relationship. I highly recommend buying a car from here. I worked with Dan Berry - a pleasant person to work with. We went in with intention of looking at the MLs and Dan took the time to let us test drive and went over the features. We had planned to check out the car we wanted at another location but we are glad we stopped at RBM of Alpharetta first - from Sales to Finance to Delivery - the experience was fantastic. Absolutely no pressure to buy (even on warranties), every question I asked was answered. Top notch all the way - I look forward to same experience with their service department. Thank you for keeping the customer in mind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional Buying Experience
Charles Nichols is a class act. He made the deal hard to refuse and provided sincere advice and guidance. I purchased a GLK 350 as a second car and I think I made a good move. It looks great next to my convertible SLK and I am sure it will be just as reliable. Love the car, love the salesperson, love the RBM showroom and staff. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience
Visited RBM North and my wife and I had a great experience working with Fabian. He could not have been more helpful and just was excellent to work with and never pushy. Walked away with a great ML350 and a great deal. Will certainly go back to purchase another car in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Buying Experience
The dealer staff was personable. I didn?t feel like the primary purpose was to sell me a car, but to establish a relationship. I highly recommend buying a car from here. I worked with Dan Berry - a pleasant person to work with. We went in with intention of looking at the MLs and Dan took the time to let us test drive and went over the features. We had planned to check out the car we wanted at another location but we are glad we stopped at RBM of Alpharetta first - from Sales to Finance to Delivery - the experience was fantastic. Absolutely no pressure to buy (even on warranties), every question I asked was answered. Top notch all the way - I look forward to same experience with their service department. Thank you for keeping the customer in mind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase