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RBM of Alpharetta

(6,420 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great experience!

RBM North simply exceeded all my expectations. Normally, I do not like dealing with cars sales people, but the service provided by RBM North Atlanta changed my mind. Andrew Salomon sales rep, and Lisa Brennan in finance where so helpful and friendly to me and my family. We had no rush or pressure of any kind. They both help us in the best options for us to walk out with a new car according to our budget. Sincerely, I highly recommend RBM North Atlanta when considering to buy or lease a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Ron Delvalle

Working with Ron Delvalle to buy my CPO C-300 Mercedes was an experience that exceeded my hopes for working with a stellar, professional sales associate. From the start Ron was patient, respectful and professional. There was never any pressure to buy. Ron was patient while I tried on SUV's for size and then decided I would stay with a C-300. I was not a happy shopper, as of necessity was buying due to losing my car in an accident that was no fault of my own. I previously bought Mercedes due to the superb engineering, ease of handling and the 'cushy' ride. I now add to that list Safety. My car had taken the hit and saved my life. My Message "See Ron Delvalle for a smooth and comfortable buying experience" and if you value your life, buy a Mercedes for the safety it provides. Florence Melear Blairsville, Ga.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

excellent followup and customer concern

The service manager Jay is a great guy and is genuine in making sure the customer is satisfied! I will definitely bring all my cars to this location for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience!

We've had our current Mercedes vehicles serviced at RBM of Alpharetta for the past two years since moving to the area from Dallas. Service has always been excellent. We recently had the pleasure of purchasing another Mercedes directly from RBM of Alpharetta and we have to admit the reviews posted here are bang on. Great experience! Friendly conscientious people who wanted to ensure we got the right vehicle at the right price. Our sales consultant, Ron Delvalle did a fantastic job taking care of us throughout the entire process from arrival to final pickup. Also had the opportunity to meet Peter Leavy, General Sale Manager. Nice to see they're expanding RBM operations and Peter is building a great team there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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More Than Expected

We recently bought a 2014 Mercedes from sales consultant, Dan Berry at RBM North, Alpharetta, Ga. Dan was absolutely the best of the best to work with as was RBM North. Not only did Dan find the perfect "fit" for our car needs, he was extremely knowledgeable and most pleasant to do business with. We had shopped for several months in Florida and Georgia and found the best deal by far with Dan and RBM. We have had many years of car buying experience but this is the first time we have experienced such professionalism and courtesy...and...at a darn god price!! You can't go wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience!

Had a great experience at RBM-Atlanta North in Alpharetta. Fabian was extremely helpful and personable. My husband and I were happy to be greeted by a car salesman that wasn't pushy. We not only loved and bought the ML350 but we really felt welcomed into the Mercedes family. Great dealership... great salesman. Thanks Fabian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Buying Experience

The dealer staff was personable. I didn’t feel like the primary purpose was to sell me a car, but to establish a relationship. I highly recommend buying a car from here. I worked with Dan Berry - a pleasant person to work with. We went in with intention of looking at the MLs and Dan took the time to let us test drive and went over the features. We had planned to check out the car we wanted at another location but we are glad we stopped at RBM of Alpharetta first - from Sales to Finance to Delivery - the experience was fantastic. Absolutely no pressure to buy (even on warranties), every question I asked was answered. Top notch all the way - I look forward to same experience with their service department. Thank you for keeping the customer in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Buying Experience

Charles Nichols is a class act. He made the deal hard to refuse and provided sincere advice and guidance. I purchased a GLK 350 as a second car and I think I made a good move. It looks great next to my convertible SLK and I am sure it will be just as reliable. Love the car, love the salesperson, love the RBM showroom and staff. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience

Visited RBM North and my wife and I had a great experience working with Fabian. He could not have been more helpful and just was excellent to work with and never pushy. Walked away with a great ML350 and a great deal. Will certainly go back to purchase another car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Buying Experience

The dealer staff was personable. I didn?t feel like the primary purpose was to sell me a car, but to establish a relationship. I highly recommend buying a car from here. I worked with Dan Berry - a pleasant person to work with. We went in with intention of looking at the MLs and Dan took the time to let us test drive and went over the features. We had planned to check out the car we wanted at another location but we are glad we stopped at RBM of Alpharetta first - from Sales to Finance to Delivery - the experience was fantastic. Absolutely no pressure to buy (even on warranties), every question I asked was answered. Top notch all the way - I look forward to same experience with their service department. Thank you for keeping the customer in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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