RBM of Alpharetta

My experence with RBM were first class service no hassle everyone greet you with a smile. You are not pressure to make a decision.

Several weeks ago when My wife and I decide to purchase a CPO mercedes I call after hour after checking the internet. Ramona fax me information that I needed before she went home that even which the other dealer had not done.Ramona was excellant and providing first class service on our first visit we were greeted with the same smile each time.My wife and I was very impresses with how professional and knowledgeable Ramona was on the vehicle that we were interested in.

Just wanted to say "Thanks!" again for the great customer service I received during my recent purchase. I have used RBM for service in the past but this was my first sales experience with them. From the test drive to the delivery...they were nothing but professional and courteous. The quality of their pre-owned autos are second to none as well. I am an extremely peculiar enthusiast and I notice every scratch and dent on any panel. The car was meticulous at first site but prior to delivery I noticed the smallest of impressions and brought it to Andy's attention. It was perfectly removed prior to delivery. Those are the little extras you should expect when dealing with a reputable franchise.

Just made my third purchase from this location, with David Wang being my sales rep. As always, very prompt & professional. When it's time for my next purchase, I will be back. Thanks David.

This is a great place with great customer service! They know how to make you feel comfortable when making a big decision! I did not feel pressured in any way and ultimately made the right decision! I will be returning her for all my services and for my net purchase!

What we appreciated was the lack of "high-pressure" sales techniques that we had experienced at other dealerships. Ron was wonderful, never once was there any hint of "ya gotta buy now or else." That type of sales techniques just doesn't speak well of a dealership. The low-key, low-pressure atmosphere was very much appreciated. Once we decided to buy, Ron was very much our advocate, helping to locate and secure the vehicle we wanted. He kept us apprised of the status and ETA. Purchasing day was probably one of the most hassle-free we have ever experienced. Attention to detail was wonderful. The delivery process and getting us acclimated to the car was great! Wonderful wonderful wonderful is all I can say

I have been searching for a new MB for quite sometime now, and I stumbled upon RMB in Alpharetta. I was greeted by Ms. Carol Duster and was dumbfounded at how nice and accommodating she was. Her professionalism is what drew me in so much. She had pretty much sold me a car just by speaking to her. If I were ever to refer anyone to someone specific it would MOST DEFINITELY be her! I ended up purchasing a 2013 GLK350 from her-The buying process was so easy and painless. I can't even begin to describe how thankful I am of her. Her professionalism and "go-getter" attitude is EXACTLY what I was looking for and she definitely exceeded my expectations. Thanks again, Ms. Duster, you were a pleasure to deal with.

We went in to the dealership on a whim for a test drive. What impressed me wasn't this overwhelming atmosphere of "ya gotta buy today!" Ron answered our questions, took us for test drives and gave us all the pertinent information. Once we decided to make the deal (about 10 days later) Ron was right there. Helping us find the exact vehicle we wanted, and keeping us apprised of its delivery status. Signing on the dotted line is never a totally pleasurable experience, but this was pretty much straight forward and no hassles. The attention we received during the delivery process, making sure we understood things was wonderful. They went above and beyond in that aspect. Very impressive indeed.

I purchased a used 2013 Porsche Boxster S from RBM of Atlanta North during March. The representative was Bill Favini. I found the car searching on Yahoo and contacted Bill. Bill was a knowledgeable professional and provided me all the information I needed to compare 5 cars across the country and make a big buying decision. The transaction went very smooth, RBM of Atlanta managed our distance exceptionally well with no issues. Once the car was purchased, Bill continued to support me as if I was still in the buying process. I had the car shipped from GA to WA and he was there to support me and provide updates when requested. He continued to check in all the way until the car arrived in WA. The car showed up just as described. I recommend RBM of Atlanta and you can trust them for long distance business.

I was bringing my friend to this dealer to purchase his Mercedes when i decided to buy a E350 sedan for myself. I recommend everyone at this business and you should stop by for yourself!