Skip to main content

RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Buying Experience

Bill Favini was the perfect salesman for my husband and I. He is very knowlegable and not "high" pressure. He answered all our questions and found the perfect CPO SUV for us. The entire purchase was handled in one afternoon and we are totally pleased with our new vehicle, the Dealership, and Bill. Thank you so much for making this a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service

I am thrilled with the recent purchase of my 2010 C300. David Wang assisted me in this process and he was VERY helpful, Thanks David! I came into the dealership just to test drive a car and I walked out with the keys!!!. He was very professional and courteous and he offered some valuable tips :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We had a great experience with our purchase. Bill Favini...

We had a great experience with our purchase. Bill Favini not only responded to my email inquiry in a timely manner, but stayed late to allow us to test drive and answer all our questions. The service and care was a big part our decision to choose RBM North.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had been experiencing the run-around from the...

I had been experiencing the run-around from the Birmingham Store, and getting no-where fast; That is when I happened across RBM, called and asked for a Smart salesperson, David Wang came on the line - he was prompt, efficient, very knowledgeable & super friendly! After a few phone calls back and forth, and excellent phone courtesy and service, we (my boyfriend and I) drove that very next day over 4 hours to their store where we were immediately made to feel welcome. We went looking for specifically for the Smart ForTwo Brabus, and David was ready for us when we arrived, our new car was already washed and detailed and ready. David had all of the paperwork ready for us, had given us a fantastic price for my trade in and on the Brabus, and in less than 1 hour, Lisa had us in her office to go over and finalize the sale of our new car. This was the absolute BEST experience we have both had EVER with a car salesperson, dealership and all staff. We have already referred some friends and family to RBM!! The knowledge of the staff, the ease of the entire transaction was well worth the trip!!! Thank you to RBM, especially David and Lisa for such a WONDERFUL car buying experience!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

My wife and I were considering a new small SUV to replace...

My wife and I were considering a new small SUV to replace a currently owned vehicle. We decided to visit RBM North with no prior discussions about choosing a Mercedes-Benz or RBM. We were greeted by Fabian Tafur upon our arrival, and over the next few hours he provided the courteous and knowledgable sales information that we expect when considering a luxury vehicle like M-B. Fabian not only described the features and options available to the ML 350, but made sure we were able to experience the differences first-hand by allowing us to test drive several models (gasoline and diesel). When we returned several days later to complete our purchase, Fabian and the finance staff stayed after hours to ensure we were able to drive our new vehicle home that evening. Again, when providing financing options RBM carefully and accurately explained the options so that we were well-informed. During the process, Fabian kept in contact with us but was not pressuring us for a sale in any way. It was refreshing to work with someone who wanted to be certain that we had everything we needed to make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

fantastic with a side of awesome-sauce!

I had been experiencing the run-around from the Birmingham Store, and getting no-where fast; That is when I happened across RBM, called and asked for a Smart salesperson, David Wang came on the line - he was prompt, efficient, very knowledgeable & super friendly! After a few phone calls back and forth, and excellent phone courtesy and service, we (my boyfriend and I) drove that very next day over 4 hours to their store where we were immediately made to feel welcome. We went looking for specifically for the Smart ForTwo Brabus, and David was ready for us when we arrived, our new car was already washed and detailed and ready. David had all of the paperwork ready for us, had given us a fantastic price for my trade in and on the Brabus, and in less than 1 hour, Lisa had us in her office to go over and finalize the sale of our new car. This was the absolute BEST experience we have both had EVER with a car salesperson, dealership and all staff. We have already referred some friends and family to RBM!! The knowledge of the staff, the ease of the entire transaction was well worth the trip!!! Thank you to RBM, especially David and Lisa for such a WONDERFUL car buying experience!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We saw a CPO on the website and requested more info. Nick...

We saw a CPO on the website and requested more info. Nick was very responsive, professional and not pushy at all. When we got to the dealership, we were all set to get the used car, but we were able to negotiate a great deal on a new one instead. Everyone was so friendly. This was definitely the best car buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Fiancé was looking for a 2012 Honda CRV-EX-L, she...

My Fiancé was looking for a 2012 Honda CRV-EX-L, she located one at RBM Of Atlanta North in Alpharetta GA, We did and an inquire and drove to the dealership and met Nick Underwood. I myself also a car salesman and quite familiar with the process of selling a vehicle and wasn’t looking forward to the back and forth haggling. Nick Underwood was very friendly and non-aggressive, we like his personality and salesmanship upon meeting him. We test drove the car and got to know Nick better. At that point we knew we wanted to purchase the vehicle from him. We were unable to make a deal on the 1st attempt. We left and looked at other CRV’s with fewer miles with lower prices at other dealerships. We worked out some numbers and decided to return to RBM Of Atlanta North and do a deal with Nick. It was his personality, character, openness and non-aggressive approached that finalized our decision to return and purchase a vehicle from him, We also had the pleasure of meeting Lisa Brennan in Finance, she was absolutely great!!!!! Nick Underwood and Lisa Brennan are true assets to RBM Of Atlanta North, Thanks Nick and Lisa regarding a great experience We enjoyed meeting you both and purchasing a vehicle from you, Yours Truly William and Evon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I love my new ML350. Andy Sayers at RBM North was a...

I love my new ML350. Andy Sayers at RBM North was a pleasure to deal with. He was very professional, knowledgeable and helpful in my decision making. We would definitely recommend this dealership and Andy Sayers for a pleasurable car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fabulous sales person / impeccable Dealership

We are thrilled with our new Mercedes and our RBM, North experience. Bill Favini was extremely knowledgeable, professional and helpful through the entire process. It was very important to him that my husband and I purchased the right car for us. We will definetely be a repeat customer. Bravo !!!! Thank you Bill, you are the best !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No