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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Mercedes-Benz Purchase from Bill Favini

Bill Favini, is an exceptional salesperson with superior customer service skills. He is one that takes time to learn about the customer and is responsive to making the customer enjoy the experience of purchasing a Mercedes-Benz. Bill is attentive and very professional with a charming personality. He puts a lot of thought and effort in making sure the customer is pleased with all the details of the purchase from the test drive, reviewing the features of the car, the financial process, and feedback after the purchase. Bill is one salesperson that will be with you throughout the entire process. Above all, Bill Favini is knowledgeable and is one that I recommend as a #1 Salesperson of RBM of Atlanta ? North. He is an asset to the dealership. Adel Barnes of Atlanta, GA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Example: Great service, clean facilities

My recent experience purchasing a new used car was excellent. I was introduced to Reza Azizi by a neighbor and he was first-class all the way. We needed a car in a hurry after having one stolen on a trip out of town. Reza saw that everything was lined up quickly and thoroughly. I'm positive this is a car I will cherish for many years and will look forward to continued pampering by Reza and RBM of Atlanta North.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bill Favini, is an exceptional salesperson with superior...

Bill Favini, is an exceptional salesperson with superior customer service skills. He is one that takes time to learn about the customer and is responsive to making the customer enjoy the experience of purchasing a Mercedes-Benz. Bill is attentive and very professional with a charming personality. He puts a lot of thought and effort in making sure the customer is pleased with all the details of the purchase from the test drive, reviewing the features of the car, the financial process, and feedback after the purchase. Bill is one salesperson that will be with you throughout the entire process. Above all, Bill Favini is knowledgeable and is one that I recommend as a #1 Salesperson of RBM of Atlanta – North. He is an asset to the dealership. Adel Barnes of Atlanta, GA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nick did an outstanding job getting my car ready and...

Nick did an outstanding job getting my car ready and transported to Austin. Negotiation was smooth, and the car has been fantastic, it's been a year now, and I'm still loving my ML550.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We've bought a lot of cars. Buying our car at RBM was the...

We've bought a lot of cars. Buying our car at RBM was the easiest and most pleasant experience we've ever had. Everyone was over the top nice. I don't feel we were taken advantage of. I won't go anywhere else ever again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Buying Experience - good folks

We recently purchased a used Murano from RBM. Our salesperson was Bill Winslow. He was wonderful to work with. It was a pleasure doing business with RBM and we are very happy with our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Example: Great service, clean facilities

Use these folks regularly and have yet to be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales experience,Fabian Tafur goes the extra...

Great sales experience,Fabian Tafur goes the extra mile,delivered our new car on christmas eve,his day off. Finance was easy and very informative. Pleasant experience with multiple employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rick Seltzer was my sales person at RBM North. He is...

Rick Seltzer was my sales person at RBM North. He is knowledgable about the cars but the best part was he was not a pushy salesman. We went there to the dealership on 3 separate occasions and test drove several cars. He was very understanding of our requirements and made appropriate suggestion in selecting our new vehicle. I am very pleased with the treatment I received at this dealership and would definitely recommend my friends to go see Rick when they are in the market for a new or Pre-owned Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill Favini is a gentlema and a pleasure to deal with. ...

Bill Favini is a gentlema and a pleasure to deal with. The RBM North show room is very comfortable and low key. Bill understood what I was looking for and had me in a 2011 certified E350, the color and trim I wanted, in literally a matter of minutes. I don't trade often, but I know what I want when it's time. Special kudos to Teresa Cox and the RBM North Service Team for taking such good care of my 2002 E320 over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.