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RBM of Alpharetta

(6,544 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Britt helped us through replacing a totaled ML 350…very

Britt helped us through replacing a totaled ML 350…very patient in explaining all the newer options! We happily decided on a new GLE after he guided us through the different models available now. We look forward to confidently referring him and RBM to our friends and neighbors. Thanks so much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mr & Mrs Cato, Thank you for your kind words! We're so glad Britt was able to guide you through the process with patience and care, especially during the transition from your ML 350 to your new GLE. It's wonderful to hear that his support made the experience smooth and confident. We truly appreciate your trust and your willingness to refer us—welcome again to the RBM of Alpharetta family! All the best, Your Friends and Family at RBM of Alpharetta

I was referred to Dan Berry of RBM Alpharetta, by a close

I was referred to Dan Berry of RBM Alpharetta, by a close friend. We have all had car dealerships that wanted to move at their pace. Dan wanted to move at my pace, with my timing, and my car selection. Dan is incredibly knowledgeable and helped me solidify our selection of the 450e. We have purchased many cars over the years, but this buying experience has been the best. Relaxing, informative, great vehicle and great pricing. The trade-in team was efficient and we achieved a solid price. Rachel in Finance was so easy to work with. Rachel is personable, knowledgeable, efficient, and fast. Such a nice change. Then, into the new car with Martin as the instructor, was more of the same….Pleasant, so knowledgeable, had answers to every question, gave me his cell number to call if any questions. If you are looking for the best car buying experience, call RBM of Alpharetta, and ask for Dan Berry. You will be more than happy that you did.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jerry, Thank you for this thoughtful and generous review! We're thrilled to hear that Dan, Rachel, Martin, and our entire team made your car-buying experience smooth, personalized, and enjoyable. It’s wonderful to know that Dan supported you at your pace and helped you confidently choose the perfect 450e. We’re also glad the trade-in and finance process exceeded your expectations. Thank you for trusting RBM of Alpharetta — and for recommending us so highly. We hope you enjoy every mile in your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

A Seamless & Outstanding Car Leasing Experience!

A Seamless & Outstanding Car Leasing Experience! I recently leased a 2024 EQE 350+ from RBM of Alpharetta, and I couldn’t be happier with the experience. From the moment we walked in, Tim Holley—our Leasing Consultant—made the entire process smooth, efficient, and truly enjoyable. Tim was exceptionally helpful, knowledgeable, and genuinely committed to making sure we got the best deal possible. He took the time to explain everything thoroughly, answered all of our questions with patience, and ensured we were comfortable every step of the way. We had gone to dealership to test drive EQB and were looking to lease EQB SUV. Tim did take us on test drive of EQB but he also show us this excellent deal on EQS which we ended up leasing. Thanks to him, this lease turned out to be one of the easiest and most pleasant car-buying decisions I’ve ever made. Tim also very reachable and responsive even after leasing the car. The dealership itself was professional, welcoming, and organized. It’s clear that RBM of Alpharetta values customer service and integrity. If you're in the market for a Mercedes-Benz, I highly recommend RBM of Alpharetta—and especially working with Tim Holley. Five stars all the way! 🌟

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Albert, Thank you so much for this thoughtful and glowing review! We're thrilled to hear that Tim provided such a smooth and enjoyable leasing experience, guiding you with care and expertise from your initial EQB test drive to finding the perfect EQE 350+ lease. Tim’s commitment to excellent service—both during and after the process—is exactly what we strive for at RBM of Alpharetta. We truly appreciate your kind words and five-star recommendation, and we look forward to supporting you throughout your Mercedes-Benz journey! All the best, Your Friends and Family at RBM of Alpharetta

Everyone at the dealership was professional,

Everyone at the dealership was professional, knowledgeable and made the buying experience a truly enjoyable experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Valued Guest, Thank you for the kind words! We're so glad to hear that our team made your car-buying experience enjoyable and seamless. Providing knowledgeable, professional service is what we strive for, and we truly appreciate you choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

Reza was great from start to finish.

Reza was great from start to finish. We went and looked at the AMG GLE 53 a few months ago and when we were ready to buy- I told My husband I only Wanted to buy from Reza! He is not over the top and aggressive like some car salesmen can be. He was just genuinely nice and informative. He also fought to get us the best deal on the GLE and on the cars we traded in. He even went above and beyond after to help fix a scratch I made From the garage door right after we bought the car. We are super pleased with our purchase and would 10/10 recommend working with Reza!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Malice, Thank you for the amazing review! We're so glad to hear that Reza made your experience comfortable, informative, and pressure-free—from your first visit to well after the purchase. His dedication to finding the best deal and going the extra mile truly reflects the kind of care we aim to provide at RBM of Alpharetta. We’re thrilled you’re enjoying your AMG GLE 53 and appreciate your 10/10 recommendation! All the best, Your Friends and Family at RBM of Alpharetta

Britt was professional, knowledgeable, I had excellent

Britt was professional, knowledgeable, I had excellent experience, he was pleasure to work with. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mariola, Thank you for your kind words! We’re so glad to hear that Britt made your experience an excellent one. His professionalism and product knowledge truly make him a pleasure to work with. We appreciate you choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

RBM of Alpharetta is way to go.

RBM of Alpharetta is way to go. From entry to exit, the services are impeccable. You feel very welcomed. We ordered a premium car and the building process was made very easy by Bill's patience, knowledge and expertise. Bill was exceptional in his approach , conversation, guidance and ability to handle challenges. RBM of Alpharetta is the best Mercedes dealer. The finance department, led by Racheal was seamless. Overall, if you want a stress free, non pressure buying process, please check RBM of Alpharetta first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mabel, Thank you for your thoughtful review and kind words! We’re so glad to hear that your experience—from ordering your premium vehicle to final delivery—was seamless and welcoming. Bill’s patience, knowledge, and professionalism truly make him an asset to our team, and we’re thrilled he could guide you through the process with care. We're also happy to hear Rachel and the finance team made everything smooth and stress-free. Thank you for choosing RBM of Alpharetta—we’re honored to be your Mercedes-Benz dealership of choice! All the best, Your Friends and Family at RBM of Alpharetta

I had a very enjoyable experience with my recent purchase

I had a very enjoyable experience with my recent purchase at RBM of Alpharetta. Bill Favini was an excellent, informative, experienced and extremely helpful sales agent. The inventory at the dealership was extensive, and I was able to find the car that I wanted at the first visit. Additionally, the staff was courteous, professional and very attentive. Lastly, I am very pleased with my purchase, and the car is beautiful! I would highly recommend purchasing a car from Bill Favini at RBM of Alpharetta.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Valued Guest, Thank you for the wonderful review! We’re so glad to hear that Bill provided such an informative and helpful experience and that you found the perfect vehicle on your first visit. It's great to know our inventory and attentive staff made your time at RBM of Alpharetta enjoyable from start to finish. We truly appreciate your recommendation and hope you love every mile in your beautiful new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

Gracious staff and beautiful facility.

Gracious staff and beautiful facility. Made sure we had everything we needed and more! Spent the whole day here and felt comfortable during the whole car buying process. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Will, Thank you for the kind words! We’re so glad to hear you felt comfortable and well taken care of throughout your time with us. Our team strives to make every part of the car-buying experience seamless and enjoyable, and we truly appreciate your recommendation. Enjoy your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

After some searching, Cars.

After some searching, Cars.com led me to Lori Mohr, and I’m glad it did. Lori quickly confirmed the car’s details and price—no hassle, no hard sell. When I arrived at RMB, the car and paperwork were ready, and I was on the road in under 90 minutes. No drama, no upsell—just PROFESSIONAL SERVICE DONE RIGHT.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello John, Thank you for your fantastic feedback! We're so glad Lori provided a no-hassle, professional experience from start to finish. Making the process smooth, transparent, and efficient is what we strive for, and we’re thrilled to hear we delivered. Enjoy your new vehicle, and thank you for choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta