RBM of Alpharetta

Lori Mohr was fantastic every step of the way. We have been looking for a car for some time and she quickly found our car and it was perfect, exactly what we wanted. Every step of the process was smooth and easy, finances were easy and pick up was perfect. Our trade in process was perfect and easy too. She even put a big red bow on the car as it was a bit of a surprise for my wife's birthday ;--}

This was my second time working with Bill at RBM of Alpharetta, and once again, the experience was seamless. He brings a rare combination of professionalism, transparency, and genuine care that sets him apart. Bill is a seasoned expert who listens, advises with integrity, and always follows through. I trust him fully and would recommend him—and RBM of Alpharetta—without hesitation.

We had the best experience with Linda, she was really helpful and ensured that we had a smooth transition with our purchase, it was one of our fastest decisions made with her assistance. At the dealership everyone was very friendly and accommodating to all our needs!

RBM of Alpharetta’s professionalism and superb customer service from the beginning to the very end of our shopping experience will keep me coming back for years to come. My husband and I had no idea what kind of vehicle we wanted to get. We began our process of looking for a vehicle here at RBM of Alpharetta simply because it was the closest dealership to our house. What we found here was a sales associate, Gwen Moss, who wasn’t just trying to sell us a car but put time and effort into meeting all of our needs and wants. Gwen was patient and not pushy. She realized that we had just started looking at cars and we wanted to look at other dealerships. So, we did just that. What my husband and I found is that none of the other dealerships provided us the level of professionalism RBM of Alpharetta gave us. Our sales person, Gwen, provided us with “on-the-spot” detailed knowledge about every vehicle we looked at. It was evident that she takes pride in her work and we truly appreciate her professionalism, knowledge, kindness and honesty. Need-less-to-say, after looking at other dealerships we returned to RBM of Alpharetta to purchase a GLS 450. Thank you to all who helped us. We truly appreciate you.

Working with Lori Mohr, at RBM was truly the best car buying experience we have ever had. She was very knowledgeable, professional and was on top of every detail. Lori made the process seamless and we enjoyed working with her two times in the last few months.

My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manager. This experience was in complete contrast with what we had in 2021 with another dealership. Kyle is exceptionally good with not just selling cars but in his connections with people. Interaction with him for just a few minutes made us realize we are in excellent hands. He is an evolved soul and a good human being. He does not pressurize or use sales pitch like we typically encounter at dealerships. He takes the time to explain everything and tells you what to expect upfront, good or bad with each of the car choices. His attitude didn’t change even when we walked in and said we may not do any sale in the nearest future. RBM of Alpharetta is lucky to have such a dedicated team member.

It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a bump in the process of purchasing the suv because we needed to break our current lease with Honda and he was calm and understanding. He didn't get frustrated that we had just spent two hours with him and in the end we needed to go back to Honda. He followed up with us and walked us through the process of breaking our lease. And we then returned to Mercedes and made sure we continued our process with him. He is a true gem and gentleman. I truly wish many men this generation would take some lessons from him. He is pure class and kindness. I one hundred percent recommend anyone to run not walk to him for their next purchase from Mercedes. We toured five different high end vehicle brands and came across many salesmen. And only one our two were patient and knowledgeable. But Britt hit a home run. He blew them all out of the park.

I was very happy with the transaction with this dealership. Everyone was on top of keeping me informed at all times concerning where everything was going on with my order.

Britt is someone that knows his information on the cars. He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great!

Absolutely great experience with Bill Favini. Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby