Reviews
For over 15 years Reza and Peter (GM) have done an
For over 15 years Reza and Peter (GM) have done an excellent job in working with us to get the right car, at terms and prices fair for both parties. They never speak down to you as the customer, they are prompt with returns to calls, emails, and texts and they, along with Lisa, (Finance) made an excellent shopping experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Joanna, Thank you for your continued trust and support over the past 15 years! We’re honored to have earned your loyalty, and it’s wonderful to hear that Reza, Peter, and Lisa have consistently provided respectful, responsive, and fair service. Building lasting relationships like this is what we value most at RBM of Alpharetta. We truly appreciate you and look forward to many more years of working together! All the best, Your Friends and Family at RBM of Alpharetta
This purchase was one of the most haggle free and
This purchase was one of the most haggle free and pleasant that we have encountered in a long time. It has been over 10 years since we purchased from RBM, none the less, they treated us like life long customers. Lori and Lisa are true professionals and we highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello John, Thank you for your kind words and for returning to RBM after more than a decade! We’re so glad to hear that Lori and Lisa made your experience smooth, professional, and enjoyable. It means a great deal to us that you felt valued and well taken care of, just like a lifelong customer should. We truly appreciate your recommendation and look forward to welcoming you back again! All the best, Your Friends and Family at RBM of Alpharetta
Rezza was awesome.
Rezza was awesome. He’s always a great guy and never does a bad job. He’s great at what he does and I appreciate his service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kameron, Thank you for the kind words! We're so glad to hear that Reza continues to provide exceptional service. His consistency, professionalism, and dedication truly make him a valued part of our team. We appreciate your continued trust and look forward to serving you again! All the best, Your Friends and Family at RBM of Alpharetta
Linda Luu and Neil Turry were both absolutely outstanding
Linda Luu and Neil Turry were both absolutely outstanding to work with. My wife and I took a leap of faith and drove five hours one way from Tennessee to look at (and purchase) a vehicle. LINDA and Neil could not have been more helpful. We became fast friends that day. we would certainly do it again. LINDA and Neil provided the epitome of service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Chuck, Thank you for making the trip to RBM of Alpharetta and for sharing such kind words! We’re thrilled to hear that Linda and Neil made the experience so exceptional — going above and beyond to provide the level of service you deserve. It’s always our goal to make every client feel like family, and we’re so glad you felt that from the start. We truly appreciate your trust and would be honored to welcome you back anytime! All the best, Your Friends and Family at RBM of Alpharetta
The overall experience was stress free.
The overall experience was stress free. Linda was great and knew her way around the car. She did a great job answering any questions. Amazed that she knew everything about the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dale, Thank you for your kind feedback! We're so glad to hear that Linda made your experience stress-free and enjoyable. Her product knowledge and attention to detail are truly impressive, and we’re thrilled she was able to answer all your questions with confidence. We appreciate you choosing RBM of Alpharetta and hope you enjoy your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta
Linda Luu and Martin Hina were both great to work with.
Linda Luu and Martin Hina were both great to work with. They were both very knowledgeable and helpful during our purchase. They took their time to explain how the GLC 300 worked and all the new updates since our last purchase in 2016! Martin was very patient in explaining things to me and answered all my questions. Linda made the whole sale process painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dale, Thank you for sharing your experience! We're so glad to hear that Linda and Martin made your GLC 300 purchase smooth, informative, and enjoyable. Their patience, knowledge, and attention to detail truly make a difference, especially when navigating updates since your last vehicle. We appreciate your continued trust in RBM of Alpharetta and hope you’re loving every mile in your new GLC! All the best, Your Friends and Family at RBM of Alpharetta
Just had another great experience at RBM of Alpharetta.
Just had another great experience at RBM of Alpharetta. Mercedes are world class cars, and the experience is great when the people are world class! Kyle Edson and Vadim Russu from the sales staff and Lisa Brennan from Finance made the whole experience "world class."
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Robert, Thank you for the wonderful feedback! We're so glad to hear that Kyle, Vadim, and Lisa helped make your experience truly world-class. It’s always our goal to match the excellence of Mercedes-Benz with equally exceptional service, and we’re thrilled we delivered. We appreciate your continued trust and look forward to seeing you again at RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta
I had an outstanding car-buying experience with Britt.
I had an outstanding car-buying experience with Britt. From the moment I walked in, Britt was friendly, knowledgeable, and incredibly professional. He took the time to understand what I was looking for, answered all my questions with honesty and patience, and never once made me feel pressured. What stood out the most was how smooth and transparent the entire process was. Britt made everything easy — from test driving to paperwork to final delivery. He went above and beyond to make sure I was comfortable and confident in my decision. Even after the sale, he followed up to ensure everything was going well with the car. If you’re looking for someone who truly cares about customer satisfaction and makes the car-buying process stress-free, I highly recommend asking for Britt. He’s one of the best in the business!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Yuan, Thank you for sharing such a detailed and thoughtful review! We’re thrilled to hear that Britt provided a truly outstanding experience — from start to finish. His professionalism, transparency, and commitment to customer satisfaction are exactly what we strive for at RBM of Alpharetta. We're so glad you felt supported and confident throughout the process. Thank you for your trust and recommendation — we look forward to serving you again in the future! All the best, Your Friends and Family at RBM of Alpharetta
Britt succeeded in making the stressful process of
Britt succeeded in making the stressful process of trading and purchasing vehicles a pleasurable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ronnie, Thank you for your kind feedback! We’re so glad to hear that Britt helped turn what can often be a stressful process into a truly enjoyable experience. We appreciate your trust in RBM of Alpharetta and look forward to assisting you again in the future! All the best, Your Friends and Family at RBM of Alpharetta
Britt did a very good job of listening and understanding
Britt did a very good job of listening and understanding what I was looking for in a new Mercedes. He provided the perfect fit for my requirements. The entire staff at RBM of Alpharetta was very helpful and easy to work with. Kudos to Britt and Team for your help and guidance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mr and Mrs Ferencik, Thank you for your kind words! We're so pleased to hear that Britt took the time to understand your needs and helped you find the perfect Mercedes. We’re also glad the entire team made your experience smooth and enjoyable. Your feedback means a lot to us — thank you for choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta
